Quick phone call (no long queues or autoattendant menus), Fast responce from a uk based service make a very pleasant change. Problem resolved in about two minutes flat. thank you
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Unbelievably bad customer service - After 12 months they just terminated our broadband and phone line. No warning, no letter, no phone call. Even they can't explain why. And their attitude? Took a wee... See more
We've just set-up a small retail business. We knew it would be tough going to start with, but didn't realise it would be this hard! Been a steep learning curve, from water suppliers, through to delays... See more
Plusnet where spot on until they where bought out by BT. Ironically I switched to Plusnet 3 years ago now. Pricing, service all brilliant. Situation very different now. Cant get in touch - use the mes... See more
Company details
Information provided by various external sources
Welcome to the Plusnet Business company page. We are the dedicated B2B division of Plusnet Plc providing broadband services to SME’s nationwide. We are based in Sheffield. Since our humble beginning in 1997, we've expanded into a major UK provider - becoming a familiar and trusted brand well known for our award winning service. In a world of fast acquisitions, mergers and disappearing broadband providers, you can rely on Plusnet for stability plus great quality products. A BT buy out in 2007 has given us the financial backing, resilience and network capabilities we've needed to stay ahead in a changing market. However, we've not lost touch of our roots - staying independent with our own offices, staff and unique culture. Whether you're a new start-up taking your first steps, or an established company with more sophisticated needs, Plusnet can help. With tens of thousands of customers hailing from a diverse range of industries, we've got the scope and depth of experience delivering quality business services to all types of businesses.
Contact info
Plusnet, The Balance, 2 Pinfold Street, S1 2GU, Sheffield, United Kingdom
- 0800 028 0282
- www.plus.net/business
2.5
Poor
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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low cost + problems = STRESS
Poor quality, slow broadband about 16 to 17 Mbps drives me crazy! I spend more time sitting waiting on page changes! And don't get me started on customer care. You can sit for hours waiting on an answer on hold.
I bought a new laptop for my business and it works everywhere else except in my office!!! I just can't get it to sync with the network that is Plusnet! Now if I need to do anything in my laptop I have to go elsewhere to do it! So frustrating
January 25, 2017
Unprompted review
Poor
Sat in all day morning waiting for an engineer that was never coming and receiving emails saying my line would be live in a week. After much sitting around waiting and then chasing it turns out that they knew yesterday that there was no engineer coming and that my line won't be live for around 3 weeks at least. Thanks for that Plusnet.
November 9, 2016
Unprompted review
AVOID AVOID AVOID!
Plusnet are the worst broadband provider I have ever come across. Rang through to customer services to explain that I needed to cancel my contract for the agent to put the phone down on me straight away after being on hold for over two hours due to be being passed from pillar to post. I would not recommend to anyone and will certainly never use Plusnet again.
October 25, 2016
Unprompted review
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