Plvylists Reviews 231

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This platform is a scam do not fall for it. Report them however you can. I paid for 2 services (Spotify and audiomack) they never delivered my song to any playlist. I emailed send texts on IG all vani... See more

Rated 1 out of 5 stars

Hi ! I ordered 1 single promotion and for some reason my PayPal was rejected. Lucy from Plvylist wrote me back (I’m sure it was automatic) offering me 20% discount for my order. After posting my... See more

Company replied

Rated 1 out of 5 stars

Literally the worst customer service and program I have ever used... spent $100 on a campaign that still hasn’t happened, it’s been over 2 weeks. I have emailed EVERY email on the website and still ha... See more

Rated 1 out of 5 stars

Shopped with these guys for a while, had no problems. My past 4 orders have either been completely ignored or added to their “playlists” and received 0 streams. Tried reaching out through email and In... See more

Company details

  1. Music Management and Promotion
  2. Publisher

Information provided by various external sources

Plvylists helps artists and labels grow their song popularity by getting the songs placed on large/active playlists on multiple platforms. These playlists are user-generated playlists owned by independent curators. We do not work directly with the Spotify editorial team. Submissions are automatically sent to targeted group of playlist curators, matching the genre of the submission. Each curator has a collection of playlists with an active following.


Contact info

2.2

Poor

TrustScore 2 out of 5

231 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Plvlists Deliver!

Update:

Adam got in touch and sorted everything out for me. Gave me some bonus playlists pitches too. I’ve used this service before and it did deliver fantastic results and I will keep using it for my other artists I represent. Thanks

I ordered playlist for 1 song and the experience while interesting to start with delivered great results so I decided to opt in for the monthly program Go Single over 1 week ago. Paid my $149 per month and sent email on songs to be pitched for play listing. That was over 1 week ago. I’ve followed up 3 times and I have yet to hear from anyone. Seeing other customers below experience the same thing is worrying. Can someone get back to my many emails please?

July 16, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Duane,

Please leave your email in the Find Reviewer section so I can process this faster for you. Because Go Single connects you with a third party curator, sometimes the wait times are a bit longer initially but once the systems are properly set up between you and your curator (he or she), then they will inform you every month when they need songs from you.

We do have the option to switch your curator to our official team of Plvylists Curators instead, just need your direct request for that and we can start taking care of your placements instead of the curator assigned to you.

We’re here to help, and we’re so glad you reached out via Trustpilot to let us know how we can help. I look forward to your response.

Best,
Adam from Plvylists

Rated 4 out of 5 stars

Very good

I ordered playlisting on one song and the results are very good. i then payed for Go Single and love it. The only problem is that they take a little while to get into contact

July 16, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Thanks for the kind words about our services! I’ll be sure to help you with any problems you have from here on out to make sure you have a wonderful experience promoting your music with Plvylists.

Look forward to hearing back from you in the Find Reviewer section :)

Best,
Adam from Plvylists

Rated 4 out of 5 stars

UPDATE

Streams were good at the start but they have slowed right down now (after 2weeks) and no reply to my email of concern.

UPDATE: Sylvia has emailed me and she has re-started my campaign. I am hoping this will resolve​ the issue. Thank You!

July 14, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello,

Because this is a duplicate review, I urge you to please review the guidelines of Trustpilot.

Your issue will be taken care of, please follow up on your first review!

Thank you,
Adam from Plvylists.

Rated 4 out of 5 stars

No response

Honestly do not have a solid review because I have not had the chance to work with them yet but I contacted them through e-mail as well as Instagram and have yet to get a response.

I really do look forward to working with Plvylists for my upcoming releases, just looking towards a response. Thanks!

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

When I submitted to Plvylists it changed my life.

MY songs never used to get played but I have good music. When I submitted to Plvylists it changed my life. best company for playlisting. If you guys don't know they have a "FRIDAY" discount code everyday FRIDAY for 15% off and I use it religiously. Just a tip for all artists reading this.

They are a great service, just check my spotify numbers.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

This is my 3rd time using Plvylists and…

This is my 3rd time using Plvylists and all in all the experience has its ups and downs. They do go above and beyond for their customers even if it takes them a little while to respond. Once they do you're truly in good hands.

Don't get stressed out like I was with my recent order. When they get to your order they will take care of you and the results are incredible I promise. Things do take time and I'm not sure how large of a team they're working with but there doing the best they can!

Thank you guys for upgrading me from 3-5 playlists to 10-12 for the delay this month! I truly appreciate it and I'm looking forward to working with you in the future.

July 3, 2020
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

My issue was addressed perfectly!

After writing a mixed feelings review about plvylist hours ago. Adam from plvylist reached out to me and addressed my issue perfectly! He made adjustments to my concerns and placed me to an extra 2 playlist placements for a month to fix my issue and restarted my campaign. Now that is a BEST customer support service. I couldnt be more happy right now. Thank your help Adam.

On the other note regarding their customer support service, He apologized to me about the concern I raised regarding their customer service and told me they will improved it to even better and to address our issue at best. Hopefully they gonna work that out asap.

Thank you again Adam

PS: This is now an updated review

June 24, 2020
Unprompted review
Rated 1 out of 5 stars

Done wasting my money and time with you guys. Be better

Edited September 16th, 2020: Canceled my premium membership. I'm done with you guys. You guys never answer my emails and keep adding me to inactive playlist. It's like you say you fix it but you don't you just keep adding me to inactive playlist. Really thought you guys would work but you only support the labels that our paying you $1,000+ a month. So disappointed.

Edited September 9th, 2020: So, I joined as a single premium member last month in August. Last month I got on 3 playlist total of 87k reach and only 2 we're active. I only got 5,200 streams with no real followers or saves. This month I got on 4 playlist and none are active. Total reach 153k. Campaign started September 2nd. I only got 56 STREAMS! How is that even possible!? I've tried reaching out constantly but nobody responds back. PLEASE RESPOND

Edited July 15th, 2020: I'm on my 4th campaign with Plvylist. So for so good. Streams are good. Not really getting saves or followers. I think that's pretty normal at first. Still having difficulty getting in contact with customer service. I have a lot of questions about how I can maximize my campaigns. I have premium questions too. Also added a curator to my Spotify viewing. Can someone please reach back out to me?

Edited June 24th, 2020: Below is my first review. Adam has resolved this and restarted my campaign. First day these two new playlist have been way better. Let's see how these campaigns turn out since it's only been 24 hours. They still need to work on their customer service. I still have some questions that are un-answered. For now I'm satisfied.

June 23rd, 2020
"I’m not satisfied at all. Both my campaigns started on June 3rd ending July 2nd. Each track was put on two playlist that each have over “60,000+” followers and in 28 days I only received 1.6k streams in one campaign and 87 plays in the other. I reached out to Sylvia early on when the campaign started and advised that I knew from the start that the tracks we’re in the wrong playlists or on inactive playlists. No response. I've been patient and today I checked to see if my tracks are still on the playlist and it’s no longer on when both are supposed to be active until July 3rd. Here are my order numbers. I want two brand new campaigns on active playlist that fit my tracks. My tracks are solid. There’s no way they can be this bad on these playlists. Total of 122,311 reach does not add up to the outcome."

Please review my orders:

Order #12807
Only 87 plays in 28 days on this playlist with 0 followers:

Order #4400
Only 1.6k plays in 28 days with 0 followers

June 24, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Leyhan,

An agent is currently actively on top of this. Let me know if there’s anything else I can assist with in the Find Reviewer.

Let’s get this campaign booming!

Best,
Lana from Plvylists

Rated 4 out of 5 stars

I'm still waiting the order

I'm still waiting the order, it has been 5 days and no answer of the team. Order#13009.
UPDATE - The team respond, they are helping me with the issue so I'm hoping the best, a little late response but you have to be patient for the best results.

June 23, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Graciela,

I just checked on that order number and the order seems to have started. I wanted to let you know everything is running smoothly and your campaign is on the way to grow your song immensely for the next month.

Please respond to the Find Reviewer section so I can help you close your support ticket.

Best,
Lana from Plvylists

Rated 5 out of 5 stars

Great service

Great service , fast response on ig can’t wait to see the results. Gave us two extra playlists for the glitch that happen on the website 100$ extra. So grateful to have a song created by cousin dedicated to his sister who lost her life in the hands of the police get a chance to get heard by thousands

June 23, 2020
Unprompted review
Rated 3 out of 5 stars

Just 1500 at first. Now they are solving it.

I had a problem with the service at first, which at the moment they are solving. Reproductions were low for one month. Now I was added to a couple of Playlist in order to improve that. So I upload the rating and raise it even more when the situation is reversed.

June 21, 2020
Unprompted review
Rated 4 out of 5 stars

able to resolve my issue.

The customer service of Plvylists is amazing. I did have some initial issues with them but they were resolved and I was given free compensation like and extra playlist and a saves campaign. The team are friendly and understanding and my song is gaining organic streams everyday! very happy :)

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

It took a few days more than expected…

It took a few days more than expected but once I contacted them on IG, everything started going much smoother and the customer support is pretty decent.

In terms of playlists, I wanted them to give me organic streams overtime and I like them because they never promised the amount of streams, just the approx reach of the playlists.

ig:
asendo_music

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

5 Stars from me

What can I say?
You guys are really good. I booked a promotion for 300K reach/50-75K streams, my promotion is until the moment going perfect. It started a little bit later, but you guys made it good and that's why I'm so happy with you.
I highly recommend Plvylists for the people who really want success with their music. ✌🏽.
Orbe Yorgenis

June 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Wow. I had an issue with my campaign and Plvylists fixed it immediately!
Great customer service.
You will not be disappointed with this service!

June 11, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Joseph,

These reviews are really what make us better. So thank you for your honest review, and hopefully I can help make this right. I understand the issues and am able to solve this for you within a few minutes, all I need is your email!

It is very common for a song to perform poorly if the curator did not match it in a good playlist, which will result in low save ratio and low follower conversion. Of course, we have tools in place to help you maximize that including the Spotify for Artists invite request.

To invite us, you can see how to do so here: https://cutt.ly/inviteus
For the information, you can really put anything. I would suggest:
First Name "Plvylists"
Last Name: "Curators"
Role: Other -> Curator
Permission Access: Viewer

I understand the issues you're having can be very frustrating as $140 for a campaign is serious money and we need to make sure you get the value out of that. I tried finding an order with your name but couldn't find any trace of communication. Could you please let me know your email in the Find Review section? I'll be able to take care of this for you immediately and compensate fairly, whilst restarting your campaign if need be.

Best,
Adam from Plvylists

Rated 1 out of 5 stars

Playlist... bot played

Playlist.... played by bots....

This service is so a BIG Scam.... dont know how this people can give more then 1 star.....

Never again.

June 10, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Mirco,

Completely understand, but the allegations are a bit far-stretched considering how our brand works. We forbid fake streams on our platform. Curators don't get approved into our network and get instantly banned if we detect any suspicious activity from their playlists. Because we DESIGN playlist covers and CURATE playlists for curators and brands, we ensure that every single playlist within our network is organic. If there is doubt by the artist or distributor, we can always open an investigation and compensate appropriately.

Please leave your email in the Find Reviewer section. I'll be able to investigate this further and see which playlists are causing this issue. We approve all the playlists into our network before allowing artists to submit to them. Any playlist that violates our Terms of Service is automatically disbanded and banned from our network.

Once I get your email I'll be able to find your order and help you with this. I will also be able to restart your order for another 30 days in different ORGANIC playlists. We can send you the playlist links before placing into news ones so you can confirm satisfaction.

Let me know if you have any other questions,
Adam from Plvylists

Rated 5 out of 5 stars

Easy to Work with

Easy to process, only took a few days even though COVID19 is going strong. Yet to see results as it only got playlisted today, but customer service and ease to work with is great.

May 30, 2020
Unprompted review

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