Polarn O. Pyret Reviews 6,945

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love that as an VIP customer I don’t have to think about ”fri frakt” threshold. Because sometimes I do purchase clothes that would value quite high and you for sure get free delivery anyway, but som... See more

Rated 5 out of 5 stars

The quality is exceptional – soft, durable, and perfect for baby’s sensitive skin. Their designs are timeless yet playful, and the functionality is unmatched (hello, foldable cuffs that grow with your... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery and supreme quality! In the beginning I only bought for my kids but now I also buy for myself. Best wool base layer and pyjamas!

Company replied

Rated 1 out of 5 stars

Misleading delivery dates. I placed an order selecting tracked 48 hours delivery. That was a week ago. Even accounting for the weekend, that waiting time is misleading. So far not even a tracking link... See more

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Let children be children - We started in 1976 with the desire to make comfortable, high-quality childrenswear. This means a play-friendly design, with no details that chafe or restrict movement, that can be washed again and again. Simply put – clothes that let children be children. Function and safety - We were among the first to seek inspiration from adult sports and outdoor clothing when we started to design outerwear, while taking into account that our clothes would also need to cope with climbing trees, crawling on asphalt and rolling downhill. Our many years of experience have convinced us of the importance of continually testing all the choices we make, from fit and materials down to the shortest seam. All our clothes should get the highest score in the testing system we use to scrutinize the functionality and, most importantly, the safety of our garments. We’re only satisfied once we have a product that’s truly comfortable and safe for a child to wear. We now offer a wide range of premium quality outerwear that keeps children dry and warm in any weather.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

My recent order arrived quickly and I was delighted with the quality and value of the items. Over the years I have purchased many items for my grandsons and have always been pleased.

April 27, 2025
Rated 5 out of 5 stars

Very good Excellent service east to…

Very good Excellent service east to order delivered on time

April 25, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your feedback. We are thrilled to hear that you had a positive experience with our service.

Rated 5 out of 5 stars

Efficient dispatch

Efficient dispatch, considerately packed beautiful clothing

April 25, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We appreciate your kind words and are thrilled to hear you enjoyed our efficient dispatch and considerate packaging. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.

Rated 1 out of 5 stars

hard to find how to return

hard to find how to return

April 23, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your feedback! We understand your frustration with the return process and are actively working to make the information clearer and easier to find on our site.

In the meantime, you're always welcome to contact our customer service team, they’ll be happy to guide you through the steps and answer any questions you may have.

Rated 5 out of 5 stars

Bottle green chunky cardigan with pockets

Very good service, quick delivery and as a first time customer I would not hesitate to use this company again. The item I purchased was a school cardigan for my little grandaughter. It was of superb quality and beautifully soft pure organic cotton and I couldn’t be happier with it. Really lovely and highly recommended.

April 19, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your kind words and positive review. We are delighted to hear that you were happy with the service, delivery, and quality of the cardigan. It's wonderful to know that you found the organic cotton soft and comfortable, and that you're happy with your purchase. We appreciate your recommendation and hope to see you again soon.

Rated 5 out of 5 stars

Good price for lovely items

Good price for lovely items. Quick delivery too. Thanks

April 18, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We're so glad to hear you had a positive experience with our products and service. We appreciate your kind words about the price, items, and delivery speed.

Rated 5 out of 5 stars

Quality of products has consistently…

Quality of products has consistently been good. I have been buying clothes from POP since my son was an infant. Really love the design as well.

April 17, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your kind words and for being a loyal customer. We are delighted to hear that you have enjoyed our products and designs. We appreciate your continued support and hope you continue to enjoy shopping with us.

Rated 5 out of 5 stars

The best

You have very beautiful and qualitative items.

April 17, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your review. We appreciate you recognizing the quality of our products.

Rated 5 out of 5 stars

Easy to navigate website and great…

Easy to navigate website and great deals. The delivery was fast.

April 16, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your kind words! We're so glad you found our website easy to use and that you were happy with the deals and delivery speed.

Rated 5 out of 5 stars

Efficient service

Efficient service, fantastic products.

April 15, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We're thrilled to hear you had a positive experience with our service and products. We appreciate your kind words and will strive to continue providing excellent service.

Rated 5 out of 5 stars

Quality of Customer Service

I have purchased a number of items of clothing and always been delighted with the beautiful designs and quality of the clothing. Unfortunately, during a wash one of the press studs came off a jacket I had recently purchased for my granddaughter.

I contacted PO.P and could not have been more impressed by the quality and friendliness of the customer service provided. I was offered a full refund or repair and having opted for the repair was extremely impressed with both the quality and speed of the service. PO.P kept me fully advised throughout by email and could not have been more helpful.

April 24, 2025
Unprompted review
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We appreciate your kind words about our designs and quality. It's wonderful to hear that you've been a satisfied customer for so long. We're sorry to hear about the issue with the press stud on your granddaughter's jacket. It's always disappointing when a product doesn't meet expectations.

We're thrilled to hear that you were impressed with the quality and friendliness of our customer service team. They're dedicated to providing the best possible experience for our customers. We're glad that you were satisfied with the repair service and the communication you received throughout the process.

Rated 5 out of 5 stars

Great products

Great products, good value for money and amazing customer service.

April 14, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you so much for your feedback! We are delighted to hear that you enjoyed our products and customer service. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Very satisfied

Very efficient service and the clothes are excellent wuality

April 13, 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your feedback. We're glad to hear you're happy with our service and the quality of our clothes.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look