Firstly you have saved me Approx £400 over my last years policy,naturally l am delighted about that.Overall it's been a pleasure dealing with policy expert.Such a simple process.Policy is full of thos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Policy Expert
Written by the company
We’re Policy Expert – the award-winning home and car insurance provider, trusted by over 1.5 million UK customers.
We’re on a mission to make insurance easier. Our policies are written in plain English, our cover is designed to suit your needs and our claims processes are nice and easy - so you can have peace of mind.
If you need us, our friendly team in our UK-based contact centres will be happy to help. Drop us a message or give us a ring.
Our opening hours:
Mon – Thurs: 08.30 – 19.00
Friday: 08.30 – 18.00
Saturday: 09.00 – 13.00
Home and car insurance from Policy Expert
Written by the company

Contact info
Exchange House, 450 Midsummer Boulevard, MK9 2EA, Milton Keynes, United Kingdom
- 0330 0600 600
- ask@policyexpert.co.uk
- www.policyexpert.co.uk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price, good cover, clear policy wording.
Very happy with my house and contents renewal, still best value as far as I am concerned. Nice clear policy and comprehensive cover.
The whole process was so easy and fast
The whole process was so easy and fast, no issues whatsoever.
I would be happy to recommend.
Excellent service
Excellent service. Very professional and polite. Answered all my questions.
Great compettetive price
Great compettetive price
Every thing is very clear
Highly recommended
Care taken to ensure proper data entry
Site was easy to navigate and reasonable care taken to ensure correct information was entered as best as possible.
Took several days for me to complete input but my entries were saved and easily retrieved when I returned to complete the forms.
Easy to use and competitive prices
Easy to renew
It was easy to renew and you didn’t hike the price to an unreasonable amount
Really impressed with this home…
Really impressed with this home insurance provider – the price was very competitive compared to others, and the whole process was quick and easy to set up. The website is straightforward to use, and managing the policy is hassle-free. Overall, great value for money and a smooth experience from start to finish.
Reasonable price, good service.
So far, a good provider.
A reasonable price, reasonable cover, a timely reminder for renewal and no jarring price hike for loyalty.
I received several emails to check that I wanted to renew (I did) and it was all done.
Excellent.
Thanks.
Lots of correspondence
Lots of correspondence , easy to read policies and communication thank you.Great protection for a great price too.
simple no nonsense approach
I have used this company for a number…
I have used this company for a number off years and I am very happy with them
Good price
Good price, paying the premium proved a little difficult, but overall not too bad
I found the staff helpful and am
I found the staff helpful and am
Very pleased that I had a choice of policies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








