A first class customer experience from Josh Lewington. Very clear and concise with his communication. He made the whole process of setting up my new Life policy stress free. Can't thank Josh enough... See more
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From start to finish Jack handled my application with care. From our initial conversation he was able to find a much better solution to my family’s life insurance needs, covering us for much more than... See more
I have been looking for life insurance for me +wife for last few weeks and I've been dealing with a lot of brokers until I came through Josh. Professional and excellent service . Dear Josh Than... See more
Jack got our life insurance sorted in no time at all, he really explained things to us which was so much more then we could ever have got online. We were totally overwhelmed by the jargon and... See more
Company details
Information provided by various external sources
We're different, because you are. No person is the same and therefore no cover we provide is the same. As an advised brokerage, we are able to work with you directly. Unlike other brokers who simply play middle man, we take the time to get to know our clients personally. This allows you to make a well advised and educated decision and not be blindly lead into a policy agreement that won't cover you when you need it the most.
Contact info
United Business Centre, Sentinal House, GU51 2UZ, Fleet, United Kingdom
- 0330 043 2482
- www.policylibrary.co.uk
- www.policylibrary.co.uk
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Josh
Josh has handled my requirements very effectively and efficiently in a friendly manner.
Luke
I recently bought a policy and found the service Jack provided to excellent. He was able to guide me through the best options available in a very thorough, professional, friendly manner but also kept me engaged. He ended up finding me a lot better deal than I was currently on.
I would highly recommend his service and continue to recommend him to family and friends.
great service and communication
great service and communication - highly recommended, Volt
Josh has dealt with my policy from…
Josh has dealt with my policy from start to finish with fantastic results.josh always followed up at the times he stated. Josh also has a great sence of humour and made me feel easy when looking for a new policy
Excellent from start to finish
From start to finish Jack handled my application with care. From our initial conversation he was able to find a much better solution to my family’s life insurance needs, covering us for much more than I was already paying for - with much more included. He was thorough, diligent and and a joy to work with. I would wholeheartedly recommend his services. The rest of the team I dealt with during the process were also very friendly and answered any questions that arose.
Lucy was excellent at finding the right…
Lucy was excellent at finding the right policies for myself and my husband, nothing was to much bother for her and it's great to know that she is only a phone call away. I would have no hesitation at recommending Policylibary.
Lucy did an excellent job for me
Lucy did an excellent job for me. She was always on hand to help and her after service has been exceptional.
Highly recommend
I found the service superb very efficient and helpful. Jack Lewington who was my representative was very thorough and kept myself updated at every juncture.
Excellent service, approachable and patient.
We had excellent service with Policy Library. Jack was extremely approachable, knowledgable and patient. He dedicated so much of his time to talk through all of our options, arranged to call us once the children were in bed, replied instantly to our queries and made the whole process of finding life and critical illness cover accessible. I have recommended Policy Library to friends and family.
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