Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have a great time working this agency. I really enjoy their professional approach, prompt payment and clear instructions and requirements, hope to work with them again.
I really enjoy working with Polilingua. Professional team + payments made on time. What else should we ask for?
The experience to work for Polilingua was very nice. They are very professional and the payment was made at the right time.
Company details
Written by the company
PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.
Contact info
2 Harton St, SE8 4DQ, London, United Kingdom
- +442071939740
- team@polilingua.com
- www.polilingua.com
4.7
Excellent
156 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Unpaid work
35 hour project completed, never paid. Not even an acknowledgment of receipt of the work from the project manager. Email interaction in the lead up to the deadline was shockingly rude and unprofessional. I hope PoliLingua’s clients know that this agency operates illegally by stealing the work of freelances whom they then do not pay.
October 14, 2025
Unprompted review
Reply from PoliLingua
Dear Sara,
Thank you for bringing this to our attention. We take allegations regarding non-payment and unprofessional conduct very seriously, as they do not reflect our standard operating procedures.
We have attempted to reach out to you via Trustpilot messaging system to gather more details and resolve this matter, but we have not yet received a response. We would like to investigate your specific project and the communication you mentioned immediately.
Please contact us by email with your project details. We are committed to ensuring all collaborators are treated fairly and paid for their work once the project terms are verified.
great working experience
I have been working with PoliLingua as a translator for a few years now. Their Project Managers offer a friendly environment and efficient communication, as well as smooth payments through their own invoicing system. It was really a pleasure working with PoliLingua and I am looking forward to further successful collaboration.
December 17, 2025
Unprompted review
Inflated Word Count and Deceptive Quoting Practices
I requested a quote for website translation. I know exactly that there are about 3000 words, excluding duplicate content. Somehow, Polilingua's in-house software magically found that there are 44,000 words on my website!! More than 10x of what I actually have! They assume I don't know the word count just because I didn't send a document to them. Absolutely disgusting behavior.
December 17, 2025
Unprompted review
Reply from PoliLingua
Thank you for sharing this feedback. I completely understand your frustration, receiving a quote that is ten times higher than expected is alarming, and I sincerely apologize for the shock this caused.
I want to assure you that this was an honest mistake on the part of our sales manager, not an attempt to inflate the price. Our quoting software is designed to crawl entire domains to ensure no hidden menus, footers, or sub-pages are missed during localization. In this instance, the software automatically counted every piece of content across your whole website structure, rather than focusing on the specific 3,000 words you intended to translate.
We value transparency and would never intentionally mislead a client. I would love the opportunity to correct this and provide you with an accurate quote based strictly on your verified word count. Please feel free to reach out to me directly so we can set this right.
Great service and prompt payment!
November 11, 2025
Unprompted review
Working experience with Polilingua
Working with Polilingua was a great experience. The communication was clear and professional, and the project manager was always responsive and supportive, making the collaboration smooth and productive.
PoliLingua is an excellent company, I highly recommend them and look forward to future collaboration.
May 17, 2025
Unprompted review
Professionalism
I really enjoy working with Polilingua. Professional team + payments made on time. What else should we ask for?
November 3, 2025
Unprompted review
It is a great company
It is a great company, the PMs have become like friends and they almost always pay on time.
November 3, 2025
Unprompted review
I have a great time working this agency
I have a great time working this agency. I really enjoy their professional approach, prompt payment and clear instructions and requirements, hope to work with them again.
September 12, 2025
Unprompted review
Excellent Experience, Always
A pleasure to work with PolyLingua—professional, organized, and prompt with communication and payments. Clear instructions, friendly project managers, and a smooth workflow every time. Highly recommended!
Khalid Malik
October 24, 2025
Unprompted review
Positive experience
I collaborated on a transcription project. The experience was overall positive.
October 13, 2025
Unprompted review
the project team is very interested
the project team is very interested. Fast solution to problems.
September 21, 2025
Unprompted review
It was great working with PoliLingua
It was great working with PoliLingua. Clear and timely communication. There was a slight delay regarding the payment, but as soon as I reported the problem, it was processed quickly.
October 6, 2025
Unprompted review
I have a very good relationship with…
I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expected. Always grateful for their repeat business.
September 26, 2025
Unprompted review
The best translation service
In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email communication is perfect -> quick, polite and professional. Their costs are fair and I would say very good value for money. Their work is quick and accurate. In my view the perfect translation service.
September 19, 2025
Unprompted review
Working for PoliLingua great
Working for PoliLingua is a great experience. Projects are always clear and have reasonable deadlines. The payments are on time. It is my privilege to translate for PoliLingua!
September 15, 2025
Unprompted review
Excellent experience
I have been cooperating with PoliLingua for quite a while now and in general, my experience with them is fantastic. This translation agency is highly recommended both for linguists and customers!
September 12, 2025
Unprompted review
I had a great time working with…
I had a great time working with PoliLingua. Communication was clear and professional, project managers were always responsive and supportive. There was a slight problem with payment, but as soon as I reported it, the payment was processed quickly.
As a freelancer, it is great to work with a company that values transparency and is always responsive. I hope to continue working with PoliLingua!
May 20, 2025
Unprompted review
Enjoy working with PoliLingua
I enjoy working with PoliLingua. Firstly, the team is friendly and always ready to support you, and secondly, you get paid on time and gain amazing experience working with a professional team.
August 27, 2025
Unprompted review
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