PoliLingua Reviews 

156
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional staff for their helpful communication, friendly attitude, and efficient project management across various translation tasks. Customers also deeply appreciate the reliable service, clear instructions, and prompt payments consistently received for their completed freelance work. Some reviewers expressed concerns regarding payment delays and administrative challenges. A few individuals also experienced frustrations regarding unexpected word count disputes and billing terms linked to client approvals rather than agreed schedules. Others mentioned that resolving billing discrepancies required multiple follow-ups with management.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful project managers,... See more

Service

Reviewers mention positive feedback about service, highlighting fast response times, reliable and efficient... See more

Payment

Consumers find payment to be positive, highlighting a strong consensus regarding reliable, prompt, and... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate answers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more

Rated 5 out of 5 stars

I have a great time working this agency. I really enjoy their professional approach, prompt payment and clear instructions and requirements, hope to work with them again.

Rated 5 out of 5 stars

I really enjoy working with Polilingua. Professional team + payments made on time. What else should we ask for?

Rated 5 out of 5 stars

The experience to work for Polilingua was very nice. They are very professional and the payment was made at the right time.


Company details

  1. Translator

Written by the company

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(156)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had the chance to work with…

I recently had the chance to work with PoliLingua, and I must say it was one of the best collaborations I’ve had. The workflow was well-organized, the team was approachable and responsive, and the project itself was engaging. Everything—from communication to payment—was handled efficiently. They genuinely value their translators and create opportunities for growth. I’m excited to work with them again and would recommend them to both translators and clients.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent collaboration

Excellent collaboration, quick responses, precise instructions on how to carry out the work and impeccable support for any request.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience participating in a project with PoliLingua. The team’s enthusiasm, guidance, and collaborative efforts in completing the project left a strong impression on me, and I sincerely look forward to having more opportunities to work together on future projects.

August 13, 2025
Unprompted review
Rated 3 out of 5 stars

Payment late by 1 month

Payment late by 1 month (and counting) after invoice generation. Very slow/ non-existent responses by the PM and he doesn't direct you to anyone that can help chase the issue.
P/s: after I emailed the Finance Dep they dealt with it instantly. I just wish the PM gave me their details so that I could chase it myself without having to go through him.

August 4, 2025
Unprompted review
PoliLingua logo

Reply from PoliLingua

For larger projects payments are slower because of client validation process. Please email us at invoices@polilingua.com and we shall look into it right away.

Rated 4 out of 5 stars

I did work for Polilingua 4-5 months…

I did work for Polilingua 4-5 months ago, still waiting for the payment. No answers what so ever. I don't recommend doing work for them.

The payment was supposed to come 2025-03-31.

The email you wrote in your reply doesn't work.

Everything has been taken care of now!

March 31, 2025
Unprompted review
PoliLingua logo

Reply from PoliLingua

For larger projects payments are slower because of client validation process. Please email us at invoices@polilingua.com and we shall look into it right away.

Rated 5 out of 5 stars

It was nice working with Polilingua

It was nice working with Polilingua. The project managers are responsive, the rates are fare, and the payments made on time. I highly recommend this translation agency for the linguists.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Polilingua on…

I worked with Polilingua on proofreading tasks, and from the first contact with the project manager to the end of the project, everything went smoothly and professionally. As a freelance translator and proofreader, I’m really happy with how the collaboration went and I’m looking forward to working with the team again.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic agency

Working with PoliLingua is always a pleasure. They consistently offer excellent communication and professionalism, regardless of the project's size or the level of clarification needed. Their response is always prompt and of great service.
I look forward to cooperating with them again soon.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Positive Review

I had the pleasure of working on two projects with this client — one Review & LQA task and one Khmer-to-English translation. Communication was clear, instructions were well organized, and payment was made as promised within 30 days.

I especially appreciate the effort made to settle an outstanding invoice from 2021, which was paid on July 16. This shows great professionalism and integrity.

A very efficient and reliable company. I’d be happy to collaborate again in the future!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

A professional and reliable experience as a freelancer

I've been working with PoliLingua as a freelancer, and my experience has been overall very positive. The communication with project managers is professional and timely, and the instructions for each project are always clear. The platform is easy to navigate, and it helps keep track of assignments, deadlines, and invoices without confusion.

What I particularly appreciate is the respectful and supportive attitude from the team — it makes a real difference when working remotely. Payments are handled within the expected timeframes, and any questions or concerns are usually addressed quickly.

Working with PoliLingua has been a smooth and reliable experience, and I would gladly recommend them to other language professionals.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Love working for this company

I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response to inquiries about projects and payments.
I do love working again and again for this company.
When I open my emails and see their task it is as if you are waiting for good news and it just comes. It is a bliss.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Partner with a Small Payment…

Fantastic Partner with a Small Payment Detail

As a freelance translator, I've had an overwhelmingly positive experience working with Polilingua! They are a truly professional and reliable partner. Communication is always clear, projects are interesting, and most importantly, payments are consistently on time. I genuinely appreciate their organized approach and the quality of the work they assign.

My only minor point of feedback revolves around payments processed via PayPal. I've noticed that the transaction fee is automatically applied, which effectively reduces the net amount I receive by almost 5%. While this isn't a dealbreaker given their overall reliability, it's something I'd hope could be optimized in the future, perhaps through utilize the "Friends and Family" option for personal transactions methods that minimize such deductions for freelancers.

Despite this small observation regarding PayPal fees, I wholeheartedly recommend Polilingua to fellow freelancers looking for a professional and supportive agency. They are a pleasure to work with and I highly recommend them for their services!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

A translator's perspective

As a translator, I have had a good experience working with PoliLingua. The PM was always available for clarifying doubts, and payments were made on time.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Collaboration

I’ve been collaborating with PoliLingua as a linguistic partner and I truly appreciate their professionalism in managing projects. They are reliable, and they always strive to make payments within the agreed timeframe. Whenever I have a question or doubt, they are willing to provide clear and helpful answers. It’s a pleasure to work with them.

June 23, 2025
Unprompted review

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