Poolheatpumps.com Reviews 549

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The process was easy. The sales representative was friendly and delivered on what he sold me. Heater arrived on time and is a great asset to our pool. Granddaughter says the heater is the best ever it... See more

Rated 5 out of 5 stars

When I started researching pool heaters and heat pumps, I found “poolheatpumps.com”… I sent them an inquiry, and shortly after, received a call from Asa Strong. Asa answered all of my questions, and... See more

Company replied

Rated 5 out of 5 stars

The representative I worked with was very professional and helpful. He provided me with the education and information I needed to make my decision. Offered the coupon code for pump.. Order was proc... See more

Company replied

Rated 5 out of 5 stars

I liked your knowledge of what I needed for my size pool initially. Ease of ordering and speed of delivery was great. When I ignorantly did not drain the heat pump prior to cold weather causing jus... See more

Company replied

Company details

  1. Swimming Pool Supply Store
  2. Swimming Pool Repair Service

Written by the company

Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!


Contact info

4.9

Excellent

TrustScore 5 out of 5

549 reviews

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Rated 5 out of 5 stars

Happy with my order.

Easy ordering. Quick response. Fast delivery in well packed box and a lift gate truck. Not my first heat pump through them. I bought another one that lasted 11 seasons. This one is moth balled for the winter but provided heat in Ohio until mid October when we shut the pool down.

August 25, 2025
Rated 5 out of 5 stars

Very pleased

Very pleased. Great product, great communication. Heater works exactly as described. Highly recommend.

June 18, 2025
Rated 5 out of 5 stars

Dealing with pool heat pumps was…

Dealing with pool heat pumps was excellent.
I purchased a gulfstream pump, for whatever reason it was tripping the breaker, i was told by Gulfstream that it is a common issue and to replace the breaker with non GFCI. That was the only issue i had but with the heatpump.

February 10, 2025
Rated 5 out of 5 stars

Best Products, Best Service, & Best Prices!

What a refreshing experience to deal with Asa Strong. Asa made our search for a Pool Heat Pump very simple answering all of our questions and leading us to an awesome product. We took delivery, in NJ, yesterday on an Aqua Cal T90. Looking forward to starting the season early this year! Simply the best products, best service and best prices. If you need a Pool Heat Pump this is the company to work with.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Every aspect of the purchase was beyond…

Every aspect of the purchase was beyond reproach. Time was spent educating me on choices with full explanations. The unit was delivered within three days, and although I arranged the installation, the entire transaction was flawless.

October 30, 2024
Rated 5 out of 5 stars

ASA was very accommodating

ASA was very accommodating. The only issue was the shipping company delivering without proper notice.

September 10, 2024
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Reply from Poolheatpumps.com

We are glad to hear that Asa was accommodating and made your experience a positive one. We apologize for the inconvenience caused by the shipping company delivering without proper notice. We are always striving to improve, and your comments help us address such issues with our shipping partners. We truly appreciate your business - thank you!

Rated 5 out of 5 stars

Best Deal Online

Order arrived quickly delivered to my garage. Installed it a few days later. It was the end of the season so I only started and checked operation for a couple of hours. Looking forward to using it in the Spring. Asa was great to deal with on the purchase. He answered all of my questions.

September 10, 2024
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Reply from Poolheatpumps.com

It's great to know that Asa was able to answer all your questions. We hope you get many years of enjoyment from your pool heat pump. Thank you for sharing your experience!

Rated 5 out of 5 stars
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Reply from Poolheatpumps.com

Thank you so much for taking the time to leave us a review. We hope you get many enjoyable years from your pool heat pump!

Rated 5 out of 5 stars

Asa was great to work with

Asa was great to work with. He answered questions quickly and succinctly. The purchase process was easy. The unit was delivered in perfect condition. He and Guardian customer support were helpful when we installed the unit. Highly recommend. I figure I saved a lot of money by taking the DIY route.

September 5, 2024
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Reply from Poolheatpumps.com

We are thrilled to hear that Asa and Gulfstream customer support were able to make your installation seamless, and you were able to save money. Thank you so much for your wonderful review!

Rated 5 out of 5 stars

Great customer service!!

Asa was great and the customer service was phenomenal!

July 3, 2024
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Reply from Poolheatpumps.com

We are thrilled that you are happy with our customer service. Thank you so much for writing this review to let us know!

Rated 5 out of 5 stars

Great customer service

Great customer service, pump arrived on time and in perfect condition

July 1, 2024
Poolheatpumps.com logo

Reply from Poolheatpumps.com

Thank you for letting us know that you are happy with our customer service and delivery. Now enjoy that pool heat pump!

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