The process was easy. The sales representative was friendly and delivered on what he sold me. Heater arrived on time and is a great asset to our pool. Granddaughter says the heater is the best ever it... See more
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When I started researching pool heaters and heat pumps, I found “poolheatpumps.com”… I sent them an inquiry, and shortly after, received a call from Asa Strong. Asa answered all of my questions, and... See more
Company replied
The representative I worked with was very professional and helpful. He provided me with the education and information I needed to make my decision. Offered the coupon code for pump.. Order was proc... See more
Company replied
I liked your knowledge of what I needed for my size pool initially. Ease of ordering and speed of delivery was great. When I ignorantly did not drain the heat pump prior to cold weather causing jus... See more
Company replied
Company details
Written by the company
Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!
Contact info
260 Redfish Creek Drive, 32095, St. Augustine, United States
- 800-741-9956
- asa@poolheatpumps.com
- www.poolheatpumps.com
4.9
Excellent
549 reviews
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Happy with my order.
Easy ordering. Quick response. Fast delivery in well packed box and a lift gate truck. Not my first heat pump through them. I bought another one that lasted 11 seasons. This one is moth balled for the winter but provided heat in Ohio until mid October when we shut the pool down.
August 25, 2025
Reliable and great customer service
July 30, 2025
friendly service and fast response timeparts order
friendly service and fast response time
July 9, 2025
Very pleased
Very pleased. Great product, great communication. Heater works exactly as described. Highly recommend.
June 18, 2025
We buy all our equipment for pool heat…
We buy all our equipment for pool heat pumps. Great customer service.
March 11, 2025
Dealing with pool heat pumps was…
Dealing with pool heat pumps was excellent.
I purchased a gulfstream pump, for whatever reason it was tripping the breaker, i was told by Gulfstream that it is a common issue and to replace the breaker with non GFCI. That was the only issue i had but with the heatpump.
February 10, 2025
Excellent customer service and helpful. Products…
Excellent customer service and helpful attitude. Great products at fair price
January 6, 2025
Best Products, Best Service, & Best Prices!
What a refreshing experience to deal with Asa Strong. Asa made our search for a Pool Heat Pump very simple answering all of our questions and leading us to an awesome product. We took delivery, in NJ, yesterday on an Aqua Cal T90. Looking forward to starting the season early this year! Simply the best products, best service and best prices. If you need a Pool Heat Pump this is the company to work with.
January 15, 2025
Unprompted review
Delivery went perfect as well as…
Delivery went perfect as well as installation which I did my self. Runs great, heats up pool.
November 11, 2024
It was a pleasure doing business with…
It was a pleasure doing business with this company.
November 4, 2024
Every aspect of the purchase was beyond…
Every aspect of the purchase was beyond reproach. Time was spent educating me on choices with full explanations. The unit was delivered within three days, and although I arranged the installation, the entire transaction was flawless.
October 30, 2024
Heat pump works well but cannot be…
Heat pump works well but cannot be controlled. When I actuate the spa mode and set the temperature to 102F, it goes up to 107F and stops by FAULT.
October 14, 2024
ASA was very accommodating
ASA was very accommodating. The only issue was the shipping company delivering without proper notice.
September 10, 2024
Reply from Poolheatpumps.com
We are glad to hear that Asa was accommodating and made your experience a positive one. We apologize for the inconvenience caused by the shipping company delivering without proper notice. We are always striving to improve, and your comments help us address such issues with our shipping partners. We truly appreciate your business - thank you!
Best Deal Online
Order arrived quickly delivered to my garage. Installed it a few days later. It was the end of the season so I only started and checked operation for a couple of hours. Looking forward to using it in the Spring. Asa was great to deal with on the purchase. He answered all of my questions.
September 10, 2024
Reply from Poolheatpumps.com
It's great to know that Asa was able to answer all your questions. We hope you get many years of enjoyment from your pool heat pump. Thank you for sharing your experience!
Very responsive and honest
August 8, 2024
Reply from Poolheatpumps.com
Thank you so much for taking the time to leave us a review. We hope you get many enjoyable years from your pool heat pump!
Asa was great to work with
Asa was great to work with. He answered questions quickly and succinctly. The purchase process was easy. The unit was delivered in perfect condition. He and Guardian customer support were helpful when we installed the unit. Highly recommend. I figure I saved a lot of money by taking the DIY route.
September 5, 2024
Reply from Poolheatpumps.com
We are thrilled to hear that Asa and Gulfstream customer support were able to make your installation seamless, and you were able to save money. Thank you so much for your wonderful review!
Reply from Poolheatpumps.com
We are thrilled that you are happy with our customer service. Thank you so much for writing this review to let us know!
Great customer service
Great customer service, pump arrived on time and in perfect condition
July 1, 2024
Reply from Poolheatpumps.com
Thank you for letting us know that you are happy with our customer service and delivery. Now enjoy that pool heat pump!
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