Poolheatpumps.com Reviews 550

Called with a question and had great communication. Shipped fast good price.

Great costumer support. Pricing is better then anyone else by a lot. I've noticed a big difference in my election bill from my old heart pump. Easy to install.

Great advice. Owner of company patiently answered all my questions over several phone calls. I went with his recommendation and am very pleased with the unit I got. I was reluctant to get the biggest unit, but I needed to for the size of my big pool and am glad I did.

Quality product at a competitive price. Fast shipping with great communication with updates.

Quality construction, intuitive controls, effective-efficient heating. I am very happy with the heat pump.

Very timely delivery. Easy install. So far so good

Product as advertised, great price, excellent delivery

Asa was very helpful in getting me the right heat pump for a great price. It shipped drama free and I had it in just a couple days. It was a few months before I was ready to install and when I did it was low on refrigerant. Gulf Stream sent out a tech within a couple days and repaired it on their dime, even though they didn't have to since this was a DIY install. Very happy with both Asa @ poolheatpumps.com and Gulf Stream, a Florida company that stands behind their product.

Shipping very fast delivery by lift truck. Ready to install and works great!! Would buy for this seller again! Great warranty

Asa provided great service by heloing me understand my options. He was very responsive to my many questions about installation as a diy’er. The family is very happy now that we can use the pool so early in the season. Thanks again Asa!

Jamie

The Gulfstream pool heaters are simply the best option for homeowners with a pool who want to extend the swimming season and make it enjoyable for their whole family.

My 2nd large purchase from the company. Very helpful and knowledgeable. Products are in stock and arrive quickly.
They follow-up to see if they can help in any way. For the large capacity heat pumps that I need, they have the best prices I've found.

From the internet search ,to customer service, and of course (Asa strong) who helped me through the process of picking the best heat pump for our pool And then keeping us informed about tracking and delivery of our pool heater, and getting back to us so quickly even on weekends thanks so much and it's heating our pool nicely at 78 degrees👍🏼👍🏼👍🏼

I contacted them initially over a year ago and Asa was the person who replied to my inquiry and he was extremely helpful. We ended up not buying a heat pump last year so this year I replied to the old email and Asa answered within hours. I ordered through the website and everything was painless. The shipping terminal called me to schedule a delivery time and now I have a heated pool! I also needed some support after purchasing and again Asa replied promptly and was extremely helpful.

Ryan

Product class shipped promptly and so far its working great. The owner was extremely helpful and always responded quickly when I had questions

The unit was delivered quickly and packaged nicely. The few questions I had were answered promptly. The unit raided the water temperature from 65 to 85 within 24 hours. I use a solar cover when we are not in the pool and the unit only runs a few hours in the early morning. It’s been running from mid May till mid June and we are very pleased. We haven’t seen an electric bill yet so I’m not sure of our cost yet. I’d give the heat pump a 10 out of 10 pending the electric cost. We are in NJ And had had some hot days and cold nights. The grandkids love it.

I got good advice on which unit to purcase for my needs and received the equipment in a timely manner.
Later when I called for some winterizing advice I had my questions answered quickly.

Asa always answers the phone and is very thorough on answering my questions. The unit is working as advertised. I live in Illinois and it is critical to have a solar blanket in the spring and fall.

Great Company to deal with , friendly customer service answered all my questions and concerns. Best prices on pool heat pump and shipping was a a pleasure , driver called to verify delivery time. All around a great experience.
Would recommend to friends and family.
A+++

Asa was great to talk to. He explained everything very well to us. We had to drive an hour away to pick up the heater and that experience went very well!