Good service from Pools Surplus, one item ordered was not in stock so they sent an email with alternative similar items and also phoned me to check email received. Order was delivered immediately an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Top quality uniforms! First Class! The British Army always has the best! Canadian Army Jackets are a bit too American. Will be getting more and putting them to good use for a Monty Python sty... See more
Pools surplus was amazing to deal with and since I am in Australia they went the extra mile to send photos of the pack they were sending and was in amazing condition as well as amazingly priced. Pos... See more
Picked up a couple of bargains, 2 man french army tent and a pair of Czech quilted trouser liners.... Including shipping was less than £30.00 Very pleased with my purchases and the shopping experi... See more
Company details
Written by the company
Shop selling Army Surplus & Outdoor Clothing & Equipment in Hartlepool & Bishop Auckland.
Contact info
56 Catcote Road, TS25 4HG, Hartlepool, United Kingdom
- 01429 273438
- www.poolssurplus.co.uk
4.8
Excellent
405 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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High-quality military surplus
High-quality military surplus; trousers and shirts in excellent condition. I will use them for work. Sorry for the additional customs charges.
In any case, congratulations.
February 23, 2026
High standard
Website easy to use, they had what i needed and delivery was swift. The boots were great standard.
What more could expected!
January 30, 2026
It was easy to find what I wanted in a…
It was easy to find what I wanted in a great range of products .
And promptly delivered .thank you
January 26, 2026
I was unsure about sizing so telephoned…
I was unsure about sizing so telephoned for advice. The team were extremely helpful. The online ordering process was easy, the price very competitive and delivery was very quick. Overall an excellent transaction. Thanks to all.
January 26, 2026
Good Quality product at a reasonable…
Good Quality product at a reasonable price delivered quickly with very helpful staff when you inquire about a product
December 29, 2025
Very fast delivery
Very fast delivery is always appreciated. Will use Pools Surplus again.
December 29, 2025
Brilliant service and fast delivery the…
Brilliant service and fast delivery the fleece fits perfectly and is really comfortable and warm
November 24, 2025
Dutch Army DPM Sting Rucksack
Pools surplus was amazing to deal with and since I am in Australia they went the extra mile to send photos of the pack they were sending and was in amazing condition as well as amazingly priced.
Postage was very reasonably priced and super quick as it arrived at my door in just over a week which is quicker than domestic Australia post. Overall an amazing experience and will be buying a lot more from them in the future.
November 24, 2025
Easy to use website fast delivery.
November 26, 2025
I’ve been using the store for a few…
I’ve been using the store for a few years now for all my hunting gear and never had one problem! Excellent service and customer service 10/10
November 24, 2025
Excellent communication and customer…
Excellent communication and customer service.
I had to exchange for different size and this was accomplished quickly and without any problems.
Quality gear.
November 24, 2025
Everything as described
Everything as described. What more can you ask for.
Delivery on time as scheduled.
November 24, 2025
Will definitely use again.
Good service from Pools Surplus, one item ordered was not in stock so they sent an email with alternative similar items and also phoned me to check email received.
Order was delivered immediately and received two days later as promised. Will use again.
October 28, 2025
Great service
Great service, item arrived swiftly, well packaged and exactly as described. A superior experience again thanks
July 25, 2025
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