Porter Dodson Solicitors & Advisors Reviews 487

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting their ability to keep clients well-informed and reassured during complex processes. The service provided is frequently described as excellent, with many people appreciating the thoroughness, clear communication, and quick response times, making potentially difficult situations much more straightforward. Reviewers often note the personalized and understanding approach of the customer service team, which instills confidence and ensures a smooth experience from start to finish. However, some customers also noted that while communication was generally excellent, they would have appreciated face-to-face interactions in certain instances. Additionally, one reviewer expressed dissatisfaction with the time taken to process a simple eviction notice and the subsequent billing, feeling it was not in line with the work carried out.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their efficiency, professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt and clear... See more

Customer communications

Consumers find contact to be positive, with many praising the fast and efficient communication, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied

Rated 5 out of 5 stars

It has been a long and drawn out sale of my late mothers property, but made so much easier by the efficiency of Porter Dodson and especially Reena. Everything was done efficiently, professionally and... See more

Rated 5 out of 5 stars

We have had very good service from Porter Dodson, Bridport. Ms Stephanie McCulloch helped us redraft our Wills during Covid and met us outside in a car park with her assistant to witness us signing th... See more


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

487 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amy and Reena were great

Amy and Reena were great, very efficient and kept us informed of progress through a difficult chain. I know that there was an incredible amount of work going on in the background. I would happily recommend Porter Dodson based on our experience

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Michelle and Reena were fantastic

Michelle and Reena were fantastic! What has been an incredibly long and drawn out process has been handled with calm professionalism throughout. I think we all celebrated as it came to fruition. I wouldn't hesitate to recommend.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Property Purchase

Robert Coppard took me through a property purchase. As far as I'm concerned the company did what it was paid to do and did it well. What more can one say? Everyone was courteous and friendly and, human nature being what it is, that inspires confidence.
I have one beef, and that is regarding communication. On two or three occasions, having sent material information, I found myself waiting, wondering, "did they receive that last email I sent?" Years ago, solicitors would acknowledge every incoming communication, to excess sometimes, but now, perhaps to keep fees down, acknowledgement has swung the other way. Surely the modern computer system can be triggered to electronically acknowledge communications at almost no additional cost to the practice?
Apart from that (which at the time is quite unnerving) all was good.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, prompt and proactive in dealing with the sale of my mothers house.
Reena Raval was our main contact for the process but I have always found all of the team at Porter Dodson to be approachable and helpful.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

We have had very good service from Porter Dodson

We have had very good service from Porter Dodson, Bridport. Ms Stephanie McCulloch helped us redraft our Wills during Covid and met us outside in a car park with her assistant to witness us signing them. Thankfully not on a windy or wet day! Just recently Stephanie helped us draw up Lasting Powers of Attorney and arranged for them to be registered. We were pleased with the professional and friendly way these matters were handled and we would certainly use Porter Dodson again.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

House sale

Our house sale was handled with both efficiency and personal engagement which made it much easire than is often the case. Bethany O'Hare kept us fully informed of all details and offered helpful advice where necessary.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional, professional solicitor thoroughly recommend.

Have just sold a property with Reena Raval acting on our behalf. She has been a very efficient Solicitor and got the transaction completed very quickly. I have not had to chase up at all. She communicates effectively and responds quickly and just gets on with it.
The whole process has been handled very professionally. I thoroughly recommend Reena to anyone buying or selling a property. She is also a very pleasant person to deal with.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Porter Dodson for…

I have been using Porter Dodson for nearly a year now. They helped me through PLO process and also helped me through a long residency fight. They communicated everything as soon as they possibly could and were there to answer any questions I had. I’ve had multiple solicitors throughout, and I can’t fault any of them. Charlotte, Kirby and Jodi… thank you so much for everything!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service received…

Very pleased with the service received in the conveyancing of our family home. Bethany and team steered us through the many challenges with reassuring advice and a prompt response to our enquiries.
We wouldn’t hesitate to recommend or use this firm again

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from Zara and her team, everything handled so professionally and very quickly. Would highly recommend.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of a buy to let

Louise was brilliant whilst acting on our company purchase of a residential property. Throughout the purchase process Louise was patient, communicated with all parties promptly and did all that she could to progress matters for us. We would highly recommend Louise for conveyancing .

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recently sold my house and had the…

I recently sold my house and had the pleasure of working with Reena from Porter Dobson. From start to finish, the process was handled with professionalism, efficiency, and clear communication. Reena did a great job in assisting me with all the bits I didn’t understand and really helped me through each stage of the sale. I cannot recommend her and Porter Dobson enough. Thank you.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fulfilled my expectations.

Customer.
We found Porter Dodson’s (Sherborne based) services for setting up LPA’s and property law to be excellent. Both Beckie Old and Tom Mottram were prompt, professional and courteous and took the time to explain the processes involved. We will definitely use this firm again!

July 3, 2025
Rated 5 out of 5 stars

Yeovil Residential Property

Zara Davies recently helped us with the purchase of our first home, and we couldn't be happier with the service we received from her and from the entire Yeovil Residential Property team. As first-time buyers the process seemed daunting, but the team made everything straightforward and stress-free from start to finish. Communication was clear and prompt throughout and any questions we had were always answered in a friendly manner; nothing ever felt like too much trouble and we felt completely supported throughout the entire journey.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

We used Porter Dodson for our house…

We used Porter Dodson for our house purchase. We had used another firm for our sale which turned out to be a nightmare. As with most things in life, you get what you pay for. The team at P-D were always quick to respond to any correspondence and were on the ball every step of the way. Highly recommended. They were a little more expensive than others but the lesson we learnt was don’t cheap out on the most stressful thing you might ever do, it’s not worth it. Worth every penny. We are now using their services for other legal affairs.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, speedy and thorough

Whenever we dropped in we felt welcomed and at ease in the Bridport office. Reena Raval herself was efficient and very clear in her explanations as she guided us through a process that had changed considerably since we last sold a house nearly thirty years ago. Throughout we were confident that we were in excellent hands, both in the conveyancing and in drawing up what was quite a complicated post-sale tenancy agreement. We felt that our interests were being meticulously protected and the process was completed speedily with the minimum of stress. We chose Reena because she had been warmly recommended by several of our friends, and now we too would unhesitatingly recommend both her and her team.

June 19, 2025
Unprompted review

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