PostcardMania Reviews 295

Jayla, thank yo for babysitting me! You are awesome.

The very important, one-time postcard mailing, I trusted Postcardmania to handle for our small business, was mailed three days later than promised, which means the recipients won’t get them in time. A significant investment was made to obtain the mailing list used and to attend the event being promoted in the mailing, so the postcards going out late is a huge problem and a significant disappointment. The delay appears to be the result of over committing to a tight timeline and quality control issues with the mailing list. The printing costs were refunded as a result of the delay.

PostcardMania is full of people who genuinely care about your business and are always there to help and answer any questions you have!
Growth Summit is also very fun and informative, I suggest going!

Excellent experience with the team. I have been so happy with the speed and quality of the work. It's a breeze if you just pay attention! Don't listen to the naysayers.

This company loses sight of the original goal and pressures you to get into a much more expensive program. My original desire was to send post cards to people in my immediate area, but they totally ignored me then sent me the addresses while I was on vacation and didn’t have time to review on my computer. I had made my goal clear, but by the time it was passed down through the system, no one knew what my original plan was. The digital campaign is very sketchy and I wasn’t sure it reached real people. It’s way too expensive for zero results. I am sick that I wasted so much money with this company.

I was searching for a company to do some online marketing and Postcardmania came up in the search engines. After speaking with them the convinced me that the online marketing in conjunction with postcards would greatly enhance my returns, so I contracted with them. Eight weeks into the campaign I had ZERO leads back, and demanded that they give me a listing of their online marketing efforts in my behalf. I was then told that they had not done any online marketing, and that If I wanted to do so it would cost me another $880 to do what I had contracted them to do in the first place. I refused and demanded my money back; they refused, so I sent them a demand letter threatening to sue. I got 75% of my $4000 back, but the real cost to me was I lost thousands of dollars by having no online marketing for 8 weeks. If you want to just send generic postcards out maybe they are OK, but anything else they simply fail to perform. Beware of the promises of this company.

I did not like the initial design and requested a complete redesign. I was very pleased with the redesign and excited to get it out. Initially when I spoke with them I was told postage was face value, the cost of the route per usps, and that I had to send to entire route. Brand new business I am very conscious with what we spend so I did the research and found the route to be $70 cheaper. That was just one route. I also found out via USPS that it only required to send 200 pieces. The route was close to 900 pieces however living in a resort area only about 500 homes are occupied during the winter months. So there was no need to send the entire route. After calling back and speaking with postcard mania they changed their story told me if that is all I wanted to send I could. I asked them to please address the cards to local postal customer as this is what the USPS told me and is on their site. They told me they couldn't they had to have some other information on there. Once again did the research and found that it only needed to say Local Postal Customer. Once I received the cards the indica in the corner had been XXX out and I know have to have that fixed. So I guess I will have stickers correcting all of this on my professionally printed cards. All 6k of them. That will look pretty crappy going out to potential customers if you ask me. Not displeased with the cards displeased with the information I have been given only to find out that wasn't the story and costing way more than it should. I would have understood if they had been transparent from the beginning but telling me something that I found to be different does not create a trust worthy relationship with your clients.

Friendly, professional and great service!

I give them two stars as their customer service is fine. They lock you in for 3 months and you are stuck paying for 0 conversions. Very disappointed. Their excuse you have to keep sending the cards.

I run a trailer business and have printed Business Cards, ran google ads and have done a website to mailbox campaign. We are so happy with the quality of work from PostcardMania.

Working with Nicole Kendall has been great. She's always quick to respond and handles all of my requests quickly and professionally.

O-MY-GOD!! Working with the team appointed to build me a new website and postcard campaign has been out of this world. They are a well-oiled system and are ALWAYS happy to answer questions and concerns. I'm so glad I went with this company. PS I NEVER WRITE REVIEWS. This is my very first one !!

I was so thrilled to work with Nicole and Rebecca. Superb service, super responsive and helpful!

Nicole Kendall has been such a joy to work with! She is knowledgeable in her department and is always very quick to respond to any email or phone call when I need her. Our company decided on using Postcard Mania because of our experience with Nicole. We cannot not recommend this company enough!

Great group, they do an awesome job of keeping my mailings on track!

Bethany stepped in to help with our mailing lists which were a mess. This is not her area of specialty but she worked late one night just to make sure we had enough addresses on our lists. Bethany goes the extra mile.

We have placed a couple of orders and have an ongoing relationship with PostcardMania.
So far only positive feedback: Good service, responsive team, and clear communication. All straight to the point, just how we like it.

We did a year long postcard marketing campaign with postcard mania in 2019. We were very happy with the service we received, they provided us with a high quality product, as well as wonderful customer service. Should we choose to do another campaign postcard mania will be our first choice.

We have done 3 postcard mailings in the past few months and the service has been great. High quality printing with excellent color accuracy, produced and delivered on schedule with lots of help along the way. We will continue to use them!

They are quick, friendly, professional, helpful, and reasonably priced. I have no complaints working with them and would recommend PostcardMania to others!