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Posturite Reviews 4,127

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting their effectiveness in providing comfort and support, with many finding them to be a godsend for pain relief. The delivery service is consistently highlighted as quick, efficient, and reliable, with many orders arriving the next day or within a few working days. Reviewers appreciate the ease of the ordering process, from a user-friendly website to straightforward payment, and commend the excellent service received throughout their interactions. However, some customers also noted issues with delivery, including incorrect items, missing parts, or delays in receiving updates. A few other people also felt that some products were uncomfortable or arrived damaged, while others experienced problems with customer service responsiveness regarding delivery changes or product faults.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items like office chairs, keyboards,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speedy and efficient... See more

Order

Users describe positive interactions with order, highlighting a smooth and straightforward purchasing process... See more

Service

People report positive experiences with service, often highlighting the great and efficient support received,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of products, their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time i have ordered from Posturite, webb site rally good, my order was approved and confirmed, delivery was nex day, very impressed. Product was good, person who it is for really happy, complet... See more

Company replied

Rated 5 out of 5 stars

I ordered the back support yesterday and it arrived within 24 hours. It is nice and supportive and I very much like the colour. It has a strap for you to secure it to the chair back if you wish, alt... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Wedge cushion has made an immediate difference in easing my hip pain. This product is fine on hard chairs, however I can't find an equivalent for an armchair. I will buy more for the ca... See more

Company replied

Rated 5 out of 5 stars

Gorgeous KOJI sit-stand desk ("Italian oak" finish). Assembly team was ace. Would highly recommend. (Was excited to see that new/more exciting colours were available on their website...plus the desk i... See more

Company replied


Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

very thorough and efficient with…

very thorough and efficient with notifications and delivery

April 23, 2026
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Reply from Posturite

Good afternoon Jocelyn. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great delivery and installation service…

Great delivery and installation service - Simon is fabulous! Thank you!

April 27, 2026
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Reply from Posturite

Good afternoon. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Fast delivery

April 24, 2026
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Reply from Posturite

Good afternoon Jill. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very informative about what was…

Very informative about what was delivered.

April 23, 2026
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Reply from Posturite

Good afternoon Thomas. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Before ordering the detail which was…

Before ordering the detail which was gather specific to my problem was amazing, which helped me getting the right stuffs

April 14, 2026
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Reply from Posturite

Good afternoon Ashish. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent

Easy to order, speedy delivery.

April 23, 2026
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Reply from Posturite

Good afternoon Alex. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Thank you for a great service and…

Thank you for a great service and delivery

April 21, 2026
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Reply from Posturite

Good afternoon Vijay. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 1 out of 5 stars

delivery failure

delivery failure - notified a 4.55pm (5 min before end of slot), having been told earlier in day that delivery would be made. We now have staff without a desk having paid for old desk to be removed.

1 star is generous.

April 24, 2026
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Reply from Posturite

Good morning, thank you for taking the time to leave us a review. We’re very sorry to hear that your delivery was cancelled just five minutes before the end of your timeslot. This is certainly not the level of service we aim to provide. I’ve escalated the issue to our delivery partners so it can be looked into promptly. I’ll also check whether it’s possible to arrange an earlier delivery date, as I can see it’s currently scheduled for 05/05. Thank you for bringing this to our attention. Kind regards, Sasha

Rated 5 out of 5 stars

The contact was quick from the learning…

The contact was quick from the learning that we had to complete.
I was listened to and support was given. Order was placed and delivered within 3 working days.

April 21, 2026
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Reply from Posturite

Good afternoon Michaela. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great chair

Great chair, delivery service was exceptional, the guys were a credit to the company!

April 21, 2026
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Reply from Posturite

Good afternoon Richard. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good Shopping experience

Easy to navigate - clear pricing and quick check out.
Delivered quickly and now installed and operational.

April 21, 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good price & the 2 day free delivery…

Good price & the 2 day free delivery was ideal & gave an accurate time window. I will always try to buy stuff from businesses directly - keeping Amazon as a last resort. Only issue I had is that the Posturite 'New Customer' discount code wouldn't work so I just grabbed the one item I needed for now.

April 24, 2026
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Reply from Posturite

Good afternoon Mike. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Being informed all the way through of…

Being informed all the way through of what was happening.

April 23, 2026
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Reply from Posturite

Good afternoon Michelle. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery service and the quality of the…

Delivery service and the quality of the chair.

April 22, 2026
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Reply from Posturite

Good afternoon Michelle. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

fantastic service

April 21, 2026
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Reply from Posturite

Good afternoon Lana. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great chair and service

Pre assessment was through and suggested chair was delivered really quickly, chap that delivered was very good and knowledgeable.
Chair is really comfortable and great lumber support - and so much better then my previous on I got through work.

April 21, 2026
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Reply from Posturite

Good afternoon Bob. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Home Chair Plus

Straightforward transaction and the item was delivered the next day! Great chair.

April 17, 2026
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Reply from Posturite

Good afternoon Carina. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery of products and very…

Quick delivery of products and very happy with my WFM set up Thankyou

April 20, 2026
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Reply from Posturite

Good afternoon Kelly. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Sundeep. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

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