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Posturite Reviews 4,127

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting their effectiveness in providing comfort and support, with many finding them to be a godsend for pain relief. The delivery service is consistently highlighted as quick, efficient, and reliable, with many orders arriving the next day or within a few working days. Reviewers appreciate the ease of the ordering process, from a user-friendly website to straightforward payment, and commend the excellent service received throughout their interactions. However, some customers also noted issues with delivery, including incorrect items, missing parts, or delays in receiving updates. A few other people also felt that some products were uncomfortable or arrived damaged, while others experienced problems with customer service responsiveness regarding delivery changes or product faults.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items like office chairs, keyboards,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speedy and efficient... See more

Order

Users describe positive interactions with order, highlighting a smooth and straightforward purchasing process... See more

Service

People report positive experiences with service, often highlighting the great and efficient support received,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of products, their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time i have ordered from Posturite, webb site rally good, my order was approved and confirmed, delivery was nex day, very impressed. Product was good, person who it is for really happy, complet... See more

Company replied

Rated 5 out of 5 stars

I ordered the back support yesterday and it arrived within 24 hours. It is nice and supportive and I very much like the colour. It has a strap for you to secure it to the chair back if you wish, alt... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Wedge cushion has made an immediate difference in easing my hip pain. This product is fine on hard chairs, however I can't find an equivalent for an armchair. I will buy more for the ca... See more

Company replied

Rated 5 out of 5 stars

Gorgeous KOJI sit-stand desk ("Italian oak" finish). Assembly team was ace. Would highly recommend. (Was excited to see that new/more exciting colours were available on their website...plus the desk i... See more

Company replied


Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great chair delivered next working day

Great chair delivered next working day, very happy!

April 20, 2026
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Reply from Posturite

Good afternoon Colin. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The whole processes

The whole processes - Ordering, responsiveness to queries and delivery

April 17, 2026
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Reply from Posturite

Good afternoon. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

very prompt

April 17, 2026
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Reply from Posturite

Good afternoon Lorraine. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

It was really nice and efficient

It was really nice and efficient. I was in pain due to my tenosynovitis on right arm, and the keyboard, mouse, desk has been helpful a lot in reducing the stress to my wrist. The tech who came to check and install the desk was so polite and courteous and finished the job very quickly without much hassle.

April 14, 2026
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Reply from Posturite

Good afternoon Annet,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Maria,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very efficient and professional. Recommend

Very professional and thorough with what chair I needed. Quick delivery and top quality product.

April 17, 2026
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Reply from Posturite

Good afternoon Ryan,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

smooth and quick

Smooth and quick process

April 15, 2026
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Reply from Posturite

Good afternoon Nigel,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Bharati,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Zoe,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 1 out of 5 stars

Damaged packing and damaged table…

Damaged packing and damaged table received

April 15, 2026
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Reply from Posturite

Good morning Mandeep, thank you for taking the time to leave us a review. We’re sorry to hear that your delivery arrived damaged. To help us resolve this as quickly as possible, please would you be so kind as to email us at warranties@posturite.co.uk with your order (ORD) and/or delivery (DEL) reference. From here, one of our colleagues will then be in touch with you to arrange a replacement desk for you. We are sorry for the inconvenience of this and hope to have this resolved for you as soon as possible! Kind regards, Samuel

Rated 5 out of 5 stars

Quick service great piece of kit

Easy order. Quick service. Great piece of kit

April 16, 2026
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Reply from Posturite

Good afternoon Lorraine. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent experience with Posturite

Excellent experience with Posturite. Ordering was easy, delivery was on time, and everything arrived in perfect condition. The service was reliable and hassle‑free from start to finish.

April 13, 2026
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Reply from Posturite

Good afternoon Naina. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Amazing help getting the best chair fir…

Amazing help getting the best chair for my needs and budget. Webchat super helpful too. Delivered the next day so Im very happy.

April 15, 2026
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Reply from Posturite

Good afternoon Jules. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

chair

easy to assemble, comfortable.

April 14, 2026
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Reply from Posturite

Good afternoon Leah-Paige. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The product assembly and delivery…

The product assembly and delivery process was just seamless

September 24, 2025
Unprompted review
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Reply from Posturite

Good afternoon Amit. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Had one before so I knew what I was…

Had one before so I knew what I was getting. Courier was a day late, but didn't really matter

April 14, 2026
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Reply from Posturite

Good afternoon Valerie. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Immediate Reduction in Hip Pain

Fast delivery. Wedge cushion has made an immediate difference in easing my hip pain. This product is fine on hard chairs, however I can't find an equivalent for an armchair. I will buy more for the car, office chair etc.

April 14, 2026
Posturite logo

Reply from Posturite

Good afternoon Anne. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

Courier let you down & website a little confusing but goods perfect

The website's a little confusing to navigate when trying to check-out and the courier missed the advised 4hr slot by 1.5hrs. Forgot to mention the goods ordered were exactly as advertised and easy to set up.

April 13, 2026
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Reply from Posturite

Good morning, thank you for taking the time to leave a review. We’re sorry the website didn’t meet your expectations and for the delay with your delivery. We’re continuously working to improve both and will share your feedback with the relevant teams. We hope your items meet your expectations, and please don’t hesitate to get in touch if you need any further assistance. Kind regards, Sasha

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Luca. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to arrange replacement parts

It was easy to arrange the parts over a virtual call and awaiting an engineer slot to get it fixed. Thank you!

March 30, 2026
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Reply from Posturite

Good afternoon Jacob. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

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