Fabulous all inclusive Break with top class entertainment Wow! What a fantastic weekend at this all inclusive resort. Staff are amazing nothing is too much trouble. Soo many activities and fun quizze... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Potters Resort is a modern five star holiday village situated on the coastline border of Norfolk and Suffolk, in Hopton-on-Sea.
Contact info
Coast Road, NR31 9BX, Hopton, United Kingdom
- www.pottersholidays.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great way to spend a weekend
Lots to do, excellent accommodation, great entertainment, good food, lovely and helpful staff
Potters experience
This was the third time we have stayed a Potters every time the staff are all so helpful and polite we will be going back soon
Could not find a fault with anything
Could not find a fault with anything
Staff are all very friendly and…
Staff are all very friendly and helpful. Excellent food and entertainment.
Lodges are very tired and need overhaul, As site is predominantly used by the more senior in age, the very small baths would be better by being replaced with shower cubicle. Although I know this would be very expensive job maybe some of the rooms sold to customers with restricted movement could also have higher toilets or grab rail to assist as elderly father found very hard to get up from it!!
Absolutely love going to Potters at…
Absolutely love going to Potters at Hopton & Five Lakes from the accommodation wether it be Hotel or Bungalow there both great the food is excellent especially love the fried bread the staff are all fantastic & helpful
The activities during the day plenty to keep you busy & the shows in the evening are brilliant
Fantastic, great and truly memorable!!!!!!!!
Visiting Potters is always a great experience. From delicious food to excellent service from marvellous staff. Brilliant choice of multiple activities to wonderful accommodation. Excellent entertainment to joyful relaxation. Really cannot fault them. Took a group of 45 this time and didn't get a single negative comment from anyone. Keep it up Potters!
From the warm reception
From the warm reception - exceptional staff everything was perfect. Do as little or as much as you wanted. Service and food fab with lots of choice Accommodation was great … basic but clean. Everything works. The evening shows are fab plenty of seating only gripe …. either watch and enjoy show or sit in bar and chat loudly … compère even told audience to do so.
Lots of parties celebrating … from 21st birthdays to 60 wedding anniversary’s… something for everyone. Met some lovely people. Well done Potter’s … it was fab will book again. ❤️
Climate advice
The staff,as ever, were friendly & helpful but on this occasion there were a number of negatives:-
1) It was cold in the Garden restaurant
2) Bungalow F7 was very cramped & the shower was arranged on the wall in such a way as to make its use inefficient The room lacked surfaces on which to put things
3) My wife wasn't as happy with the food compared to previous vivits
The Potter family
From the minute you arrive you are greeted with a smile by the security at the entrance, this continues with every member of staff you meet. The rooms are excellent and are cleaned every day. The food is excellent and such a wide variety to choose from, my wife is a diabetic and they cater for all her needs. The entertainment is first class it's like going to the West end only better, there is always something to do during the day. They cater for everyone. Jack Jenkins is the best bingo caller.
All staff were helpful,polite and…
All staff were helpful,polite and understanding(I use a motility scooter)
Food was plentiful and of good quality and entertainment both inside and out was first class.
The best of holidays Absolutely lovedit
The best of holidays Absolutely loved it cannot fault anything Can,t wait to go back
Fantastic place
Fantastic place, lots of fun, very friendly and helpful, well worth the money
Fantastic place
Fantastic place lots of fun and very friendly, well worth the money
Brilliant long weekend break at Potters…
Brilliant long weekend break at Potters - our first one - and we all thoroughly enjoyed it! The evening entertainment was fantastic and all the other activities arranged throughout the day.
Lovely to have balloons on our table in the restaurant for my daughter’s 30th Birthday throughout our stay.
Would definitely recommend a stay at Potters Hopton-On-Sea!
Hook line and reeled in
From the moment we walked through the lobby doors we were hooked,and the whole process of being wound into what we now call our home away from home began.
From spotting our 1st coveted yellow badge,and on to win a medal or 4.lol.
the spirit of joining in becomes compulsive and is so much fun.
Everyone joins in with the laughter and fun and ive not seen people enjoying themselves like it for along time
The staff are magnificent,every one of them nothing is too much trouble and they enjoy it ,it shows on their faces.entertainment was spectacular,top shows.
we do not have a bad word to say.we are booking again ,we were reeled in.x
Potters resort Hopton on sea
Potters resort Hopton on sea is a must have holiday. So much to do or just relax and join in the quizzes , bingo and daytime entertainment. Great food always delicious and so much of it. Shows every night all fabulous and all staff are excellent. Give it a try you won't be disappointed.
Best holiday ever!
The staff are tirelessly attentive and efficient. The accommodation is comfortable and we especially loved the Lake View Lounge for a quiet hot chocolate. The grounds are beautiful, too, and the bird spotting walk is fun. There are so many activities to choose from - something for everyone.
Fabulous holiday as always
Fabulous holiday as always, lovely food, brilliant entertainment, amazing staff. Cannot recommend highly enough. Thanks to the Potter Family.
Holiday at Potters
It was a good holiday at Five Lakes but we enjoyed Potters at Hopton best.
We liked the layout at Hopton and the food was much better.
Amazing entertainment
Amazing entertainment, activities, food and drink.
The staff are amazing and nothing is too much trouble
We will be back again for the 7th time
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








