PowerToolSpares Reviews 459

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Parts never arrived Been 5 weeks.Had to ring them, been told its not up to them as bosch had to send it directly, even though it was marked as in stock. Also woman on a phone just don't want to be a... See more

Rated 1 out of 5 stars

I've Emailed and phoned to get an answer to my query, forget the contact us, as it appears to be ignored if its difficult, a simple sorry we don't cover those parts would suffice if you cant supply ra... See more

Rated 5 out of 5 stars

After my Bosch professional jigsaw stopped working I couldn't afford another so took it apart to find the brushes had gone, Searched online and found power took spares, £10 delivered within 2 days... See more

Rated 5 out of 5 stars

Easy order and superfast delivery. New guide is light years better than the original. Only thing that is pants are the instructions. These could do with being updated. However if you are the type of p... See more

Company details

  1. Tool Store

Information provided by various external sources

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Contact info

3.2

Average

TrustScore 3 out of 5

459 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Part wasn’t in stock but nothing to say…

Part wasn’t in stock but nothing to say it was in stock been waiting nearly 3 months now and still waiting for a part that was only meant to take 5 days I definitely won’t be coming back every time I contact them the date of the part getting here changes

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've used powertool spares a few times and have found the service to be superb, items that you wouldn't think would be in stock, were, and the next day delivery (on a Saturday) was excellent 👍

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

Misleading

Ordered from them because it was advertised that the part was in stock and showed fast delivery. The part didn't arrive on the estimated delivery. Upon calling them, they said that the part was not in stock and it wasn't even dispatched yet. Very disappointed.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Website excellent

Website excellent, ordered and delivered the next day. Can’t ask for anything better.

Would recommend unreservedly.

Thank you. My Bosch hammer drill is up and running.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered the part over the phone on the Monday, speaking to a very helpful member of their customer service team. The price was very competitive and, although the item wasn't in stock, it was still delivered on the Wednesday morning! Mower now working perfectly again.
Many thanks for the excellent service.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great service. Exactly what we needed, genuine spare, it arrived next day and was reasonably priced. We will use them again for Makita spares. Thank you.

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a makita part ,assumed…

I ordered a makita part ,assumed wrongly it was in stock, and would be with me in 2-3 days ,needed this in a rush ,fortunately found another supplier,part arrived from them in 2 days .I've now got a spare ! not worth returning .It should be clearly stated when parts are not in stock.

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Selling items for Makita that are no longer in stock.8 days after the order was placed,the response from the seller on the order status was : "The item was no longer available".
XD XD
Waste of time!! Unreliable seller!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Having looked at a number of other sites to find that the part I required was no longer available I was pleased to on this one it was available. The order process was easy, I received notification the next day that the part had been packed and awaiting collection and the day after it arrived. Thank you for the service.

March 25, 2023
Unprompted review

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