Precision Motor Group Reviews 

129
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Not had direct contact with this company but I recently traded in my Mercedes GLC into the trade and came across my old car advertised but when I traded in the mileage was 105000 but car advertised a... See more

Rated 5 out of 5 stars

Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. E... See more

Rated 1 out of 5 stars

I found this car online and booked a viewing, but when I arrived the car was dirty and covered in dust. After the test drive, no one came to speak with me and I had to find the staff myself. I was p... See more

Rated 1 out of 5 stars

Absolutely shocking, had nothing but issues with an audi q7 I purchased from them, ended up giving the car back and then having to fight relentlessly for my money back, eventually the owner coughed up... See more

Company details

  1. Used Car Dealer

Written by the company

used car dealership


Contact info

3.2

Average

TrustScore 3 out of 5

129 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(129)

23 reviews in the last 12 months

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Rated 3 out of 5 stars

Extremely poor aftersale care

Extremely poor aftersale care, was told they would source and fit a missing part for my car, it is now three months on from the sale and I have had no updates. I have no chase periodically with no updates other than "we will chase" terrible aftersale care has overshadowed a a reasonably good experience.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic place

What a fantastic place, great cars, great prices, great service. Buying a car couldn’t be easier or quicker. Even dropped it off for me. Lewis dealt with me and he’s a credit to the firm. Will be back in a few months to buy another for the wife 👍🏻⭐️

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

BMW X2

First class vehicle, preparation with new MOT & service at a good price. Bought online and flew 500 miles from Scotland to collect car, the team kindly picked me up from nearby rail station. Would recommend.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Professional & top service

After suddenly needed to replace our car we come and saw Adrian & Lewis super knowledgeable about all cars, both were happy to answer any questions we had. We didn’t feel pressured & nothing was to much trouble. Any issues they were quick to get sorted. Top service & car. Thank you for making purchasing a new car easy ☺️

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant garage def recommend

Brilliant garage def recommend! Car was exactly as described, they did all the paperwork for me so I could just get in a drive away it even had done fuel!
Trustworthy, cars are all kept dry stored which is lovely , no pressure relaxing and easiest car purchase I’ve ever done! Thankyou

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Precision Motor…

A huge thank you to Precision Motor Group. They really know how to take care of their customers. From the moment I walked into their dealership, I was greeted with friendly and knowledgeable staff who helped me find the perfect car I've been looking for. The entire process was smooth and hassle-free. I was impressed with the wide selection of high-quality vehicles they had available. The sales team was patient and answered all my questions, making sure I felt confident in my decision. The after-sales service has been exceptional as well. They have been prompt in addressing any concerns or issues I've had. Overall, I highly recommend Precision Motor Group for their professionalism, excellent customer service, and top-notch vehicles. They definitely deserve a 5-star rating! Yet again a huge thank you to the team and Mac !!!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Happy costumer

I bought a Volkswagen Golf GTI last week from Precision . Really happy with the car. Great costumer service. Andrew was excellent, very helpful and genuine.
Great showroom and friendly, professional staff.
Highly recommend.

April 9, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your Review, we are pleased you are happy with your car and the service you received
Precison Motor Group

Rated 5 out of 5 stars

Good business from start to finish

Good business from start to finish. Bought a Porsche Macan S from these guys, excellent sales staff, easy process and looked after on site. Sorted tax and log book for me on the fly too… very impressed!

April 9, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your Review, we are pleased you are happy with your car and the service you received Precison Motor Group

Rated 5 out of 5 stars

Trustworthy dealership

So happy with the service from precision motor company
Bought an Audi A3 the car was better than described on the phone and everything went smoothly, good deals to be had and very good service trustworthy dealership ! Thank you so much

March 8, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your Review, we are pleased you are happy with your car and the service you received Precison Motor Group

Rated 1 out of 5 stars

I have sent three emails now and left…

I have sent three emails now and left two messages with the receptionist about a car i was interested in but knowone has got back to me

April 5, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Good afternoon Vicky,
we don't have a receptionist and i can't find any emails from anybody with your name.
please check that you are reviewing the correct company.
Kind Regards

Rated 5 out of 5 stars

Very good experience with this…

Very good experience with this dealership. They were very helpful, quick and professional. The Audi a5 I got on finance it’s in great condition and I haven’t had a problem since I got it. Would definitely recommend them to everyone.

February 17, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your review
Precision Motor Group

Rated 5 out of 5 stars

We were a bit hesitant at first but it was amazing!

We were a bit hesitant, but don’t be put off by the location. They are lovely people, approachable, not pushy salesman at all. Good quality cars for sale, we brought a ford kuga, great price, great service. They did an updated MOT and service. We have had the car for over a month now and no problems what so ever.

March 1, 2024
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your review
Precision Motor Group

Rated 5 out of 5 stars

Great car,friendly honest staff

Great experience fast delivery and car was exactlly as described(had car delivered so really relying on staff openess).
Will definatelly go back to buy my next high performance car

November 4, 2023
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your review
Precision Motor Group

Rated 1 out of 5 stars

Please read if looking to buy from these cowboys

Sad to see I’m not the only one who was sold a dud by this lot.

Paid £6995 for a Mini Cooper SD. Apparently it was subject to a rigorous health check before I could pick it up. An oil leak was noticed a mere day or two after owning. Warranty not worth the paper it’s written on. I ended up having to contribute towards the repairs! In fairness, so did these guys, but the garage who carried out the repair said this leak should’ve/would’ve been picked up on any health check, let alone a rigorous one!

Brakes needed replacing after less than 500 miles of ownership.

Now 14 months into ownership, I’m told another oil leak, this time inside the engine means it needs a full replacement. Precision offered to buy the car back off me for £500! After asking for £750, having refused to put any more money into a car clearly not fit for purpose, they declined, saying “we aren’t interested as the car is now a Cat N”!

It isn’t a Cat N. I just refuse to plough any more money into an absolute skip of a car, sold to me by a bunch of cowboys at a flash car ranch who can’t even get the basics right.

I wouldn’t buy another car off this lot and I’d implore every else to really think about whether they should too.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Nice purchase experience at Precision Motor Group

Really pleased with my experience at Precision Motor Group: booked an appointment early morning, was really welcome on my arrival, felt I had the time to look and ask questions about the car brand/model I was interested in.
A test drive was offered to me, and purchased a car with only a small deposit… that was delivered same day in the afternoon, serviced, taxed and cleaned!

December 22, 2023
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Thankyou for your review
Precision Motor Group

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