My wife booked a car 4 hours in advance of her doctors appointment (she has a serious medical condition). Her bank card was immediately charged the £27 fare. The taxi never showed up and when she ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used Premier Cars, New Malden for several journeys recently for transporting bulky items half a mile, to return trips to both airports. I can honestly say that they have gone above and beyond... See more
Crossing market st last nite almost ran over by one of your taxis 'driver shouted out of window at us then gave us a rodded finger. Disgusting behaviour. Reg plate NX16 FHA . 8.00. O clock at nite. Co... See more
We have used several times and had mixed experiences. Sometimes the drivers are very friendly and careful. Other times the drivers have had less care and use excessive speeds. We have always found the... See more
Company details
Information provided by various external sources
Fast & reliable local taxi from £5 in Kingston, Surbiton, Richmond, New Malden, Esher, Thames Ditton, Chessington, Teddington, Hampton, Twickenham, Raynes Park
Contact info
Ewell Road 135, KT6 6AL, Surbiton, United Kingdom
- www.premierminicabs.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best taxi company
Best taxi company, extremely trust worthy! Thank you! Xx
Awful Company. DO NOT use. premierminicabs.com
premierminicabs.com
Awful Company. DO NOT use.
The booking was made in advance and the price confirmed BUT when they came to pick us up from the airport they decided to CHARGE US £10 MORE because they sent a big car instead the one we had booked. We drove to the airport a week before and during that time no one contacted us to inform us of the changes. Also the second reason is due the BAD TAXI DRIVER (got beeped 3 times by cars due erratic driving changing lanes on the last second). Unfortunately, after a few years using this company, after this horrible experience, I won't recommend this place again. Beside the driving, the overcharging and the bad experience, what upset me more was the driver waited until my boyfriend wasn't on sight to behave like a "big man" to harass me! (basically saying that if i was stupid and never travel before because i didn't know how taxi works). DO NOT USE THIS COMPANY! that driver is a nightmare!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






