Prestige Private Finance Ltd Reviews 

315
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for their exceptional helpfulness and constant availability, ensuring that complex financial processes feel entirely straightforward, calm, and manageable from start to finish. Consumers note that professional advisors regularly go above and beyond, offering sound guidance and maintaining clear communication throughout every single stage of the journey. Some reviewers were very happy with the incredibly quick response times and ongoing support provided during property purchases. People also noted that the dedicated mortgage specialists successfully navigated tricky financial situations to secure competitive products tailored precisely to individual requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as incredibly helpful,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the experience as smooth and... See more

Response time

Consumers find response times to be prompt and reliable, consistently praising the quick communication.... See more

Product

Customers report appreciation and satisfaction with product selection and advisory services. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary was fantastic throughout! Fast, professional, and clearly interested in getting a good outcome for us. This was despite numerous hurdles - it took us over four years to buy a house due to multipl... See more

Company replied

Rated 5 out of 5 stars

Working with Gary from PPF has been an absolute pleasure. From start to finish, he was incredibly helpful and always had our best interest at heart. Gary was always on hand with sound, reliable advice... See more

Company replied

Rated 5 out of 5 stars

Phil Moses has provided exceptional support for several years now. He's helped me with mortgages and remortgaging. Always prompt, always finding me the best value. A couple of times when I left thin... See more

Company replied

Rated 5 out of 5 stars

We used Prestige's services for a bridge loan on a new house purchase. Ivan Hughes was our broker, and to say he was incredible would be an understatement. Bridge arrangements are typically a long... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Clear and precise mortgage advice. Service with integrity, honesty and pride. At Prestige Private Finance your financial wellbeing is our business. Our dedicated advisors stay at the cutting edge of industry trends by continuously monitoring the mortgage market. Unlike approaching a bank directly, our extensive network of lending institutions, from across the market, uniquely positions us to find your perfect match. Lenders' criteria and lending appetite vary, constantly evolving. Our advisors provide precise, up-to-date mortgage advice, ensuring a tailored solution that truly fits. Partner with us today for advice that's all about putting your financial wellbeing first.


Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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5.0

All reviews

(315)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

Ed did a great job getting us the lowest mortgage rate in the market. And beyond that, he was very responsive throughout the process and assisted us dealing with the administrative hurdles. Highly recommended!

September 27, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Nicola! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

Edward Stephenson secured a mortgage for our first home!

I cannot thank Edward Stephenson from Prestige Finance enough for his support in helping us obtain the most competitive mortgage and interest rate possible. As first time home buyers in the UK and limited residence and credit history our financial situation was unique. Ed removed the complexity involved in finding a mortgage and selecting the appropriate provider. He made it very easy to understand and ultimately provided us with a decision in principal that allowed us to buy our first home, secure the mortgage as well as an interest rate that worked within our budget. I would recommend Edward Stephenson to anyone trying to get advice or secure their own mortgage.

September 13, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Grant! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

Professional, timely, thorough.

We’ve used Ed over the past 3 years for both life insurance and numerous mortgage renewals and applications. His manner and professionalism has meant every aspect of those otherwise stressful and confusing markets and products has been simplified and tuned toward our needs. Ed took his time to understand our situations and recommended products that met our criteria, and in particular during a recent house move was quick to offer various solutions to different purchase opportunities, including self-build options. We highly recommend Ed and will continue to rely on his excellent services for financial service provision. Thank you so much!

September 18, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Richard! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

Gary Runnals was excellent in…

Gary Runnals was excellent in identifying and delivering a suitable mortgage product for me. Gary has great knowledge of the mortgage products and made the process very easy. I wouldn't hesitate to use him again.

September 5, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, James! We're really happy that Gary gave you a 5* service 😃

Rated 5 out of 5 stars

Jonathan Wilce - Legend

Jonathan Wilce is absolutely fantastic. Very patient despite my many annoying questions. He offers friendly advice with care and his experience definitely shines through every time. He made my first mortgage experience a breeze.

September 18, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, PG! We're really happy that Jonathan gave you a 5* service 😃

Rated 5 out of 5 stars

Great experience!

Ed was my Mortgage Broker and communication was exceptional. Everything was explained in detail and made very clear and simple for me. He was also very proactive in securing me lower rates throughout the process, would definitely recommend!

September 18, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Sam! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

I won’t be using anyone else

I won’t be using anyone else. Anne-Marie was responsive and went the extra mile ensuring that we secured the best rate on our mortgage. Always in contact and felt like a safe pair of hands throughout the process.

September 17, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, David!

We're thrilled to hear that you enjoyed working with Anne-Marie and that your mortgage experience was 5*.
We always ensure our clients are in a safe pair of hands and delighted to hear that's how you felt, too.

Thanks for taking the time to review our service and we look forward to helping you in the future.

Rated 5 out of 5 stars

Anne Marie was fantastic - 10/10

Anne Marie was so amazingly brilliant with our transfer of equity - she was always on hand to answer our questions (however annoying they were!) She also secured us a lower rate right at the last minute when I imagine some brokers might not have been bothered with the extra paperwork. Would highly recommend!!

September 2, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Silvia!

We're thrilled to hear that you enjoyed working with Anne-Marie and that your mortgage experience was 5*.
We're delighted that you rated Anne-Marie a 10/10 advisor, that's what we aspire to be!
Thanks for taking the time to review our service and we look forward to helping you in the future.

Rated 5 out of 5 stars

Anne-Marie: my go-to!

Anne-Marie is responsive, reliable and takes care of you and your needs, finding the most suitable mortgage option available to you. She is great at understanding your position and what is sustainable, will answer all your questions and clarify your doubts. What I particularly appreciated is how Anne-Marie saw that I was already sufficiently stressed during the conveyance and she really made the difference taking the weight of a mortgage application off my shoulders! Very glad to have involved her and her precious expertise in the process! Thank you :)

September 16, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Silvia! We're thrilled to hear that you enjoyed working with Anne-Marie and that your mortgage experience was 5*.
We're delighted that Anne-Marie is your "go-to" advisor, that's what we aspire to be!
Thanks for taking the time to review our service and we look forward to helping you in the future.

Rated 5 out of 5 stars

Exceptional Service and Expertise: A Review of Edward Stephenson at PPF

I recently worked with Edward Stephenson from PPF, and I’m very pleased with the service I received. From start to finish, Edward was incredibly professional, knowledgeable, and attentive to my needs. As a first-time homebuyer, the mortgage process felt overwhelming, but Edward took the time to explain every step, answering all my questions and ensuring I understood my options.

What really stood out was how Edward made the entire process feel seamless. He handled all the paperwork, and kept me updated every step of the way. What truly set Edward apart was his quick reaction and deep understanding of the current real estate market. Thanks to his up-to-date knowledge and expertise, he was able to secure me a great rate that I might have missed.

I highly recommend Edward and PPF company to anyone looking for a mortgage broker who truly cares about their clients and delivers exceptional results.

May 1, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks for taking the time to review our service, Eliza! We're thrilled to hear that your mortgage experience with Edward was 5* We look forward to helping you again in the future.

Rated 5 out of 5 stars

New house

Fantastic service start to end

September 9, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Sue! We're thrilled to hear that your mortgage experience was 5* Thanks for taking the time to review our service, it's very much appreciated.

Rated 5 out of 5 stars

I’d highly recommend Prestige Private

I’d highly recommend Prestige Private Finance and particularly Peter who handled my remortgage and acted swiftly securing me a new competitive rate. He handled everything and took the stress out of the process with quick responses to any queries I had. He proactively contacted me to let me know when rates had dropped, this proactive approach then saved me and additional £300 a year! I’ll be returning to Peter and Prestige in the future, thank you!

September 9, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Jonathan! We're thrilled to hear that you enjoyed working with Pete and that your mortgage experience was 5*. Thanks for taking the time to review our service and we look forward to helping you in the future.

Rated 5 out of 5 stars

Great service

Great service. Anne-Marie is a superstar. Brava

July 1, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Antonino! We're thrilled to hear that you enjoyed working with Anne-Marie and that your mortgage experience was 5* Thanks for taking the time to review our service.

Rated 5 out of 5 stars

Ivan Hughes at Prestige 5 Star plus!

Ivan Hughes at Prestige provides an excellent service. Ivan has been so helpful in supporting me to understand the mortgage market, and what the best deals may be for me in my particular circumstances. He has such experience and expertise and shares this in a personable and approachable manner. He has been really responsive to my enquiries, nothing is too much bother. I feel very safe with his guidance in navigating an area that I can find confusing and anxiety-provoking as the financial implications of these big decisions are significant. Thanks Ivan for all the continued support, it is so very much appreciated!

August 21, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks for taking the time to review our services, Maria! We're thrilled to hear that you enjoyed working with Ivan and that your mortgage experience was 5* We look forward to helping you in the future, too.

Rated 5 out of 5 stars

Phil Moses - the best in the business!

I cannot recommend Phil Moses highly enough. He has been incredible throughout my entire journey purchasing a property and ensuring I am getting the best mortgage possible. He explains everything fully so that I can understand it all and makes the process feel a lot less daunting! Definitely give him a call if you need help.

August 20, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Ellie! Thanks for taking the time to review our service. We're delighted you rated Phil "Best in the business"! What an accolade!

Rated 5 out of 5 stars

Prestige Private Finance ltd excellence

From start to finish of our re-mortgage journey Gary always went that extra mile on a daily basis. Nothing was too much of a problem and Prestige/Gary kept an eye on the best rate/deal on a daily basis and locked us in each time the rate improved (3 times) Advise and reaction/response was excellent and seamless, we would recommend Prestige/Gary without hesitation and would be happy to use Gary again, thank you 🤩

August 1, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Amy! We're thrilled to hear that you enjoyed working with Gary and that your mortgage experience was 5* Thanks for taking the time to review our service.

Rated 5 out of 5 stars

Outstanding Mortgage Adviser

I enjoyed working with Edward Stephenson from Prestige Private Finance as he demonstrated genuine care, which is truly rare. Ed explained complex terms and conditions, ensuring I fully understood every step of the process and got the most competitive deal possible. He took the time to understand my unique financial situation, and his recommendations were tailored to my needs, providing options that best fit my circumstances. Ed was always available to answer my questions and address my concerns. Working with Ed was a game-changer in my home-buying journey. His expertise and compassionate, client-focused approach resulted in a stress-free mortgage approval process. I cannot recommend Ed highly enough to anyone seeking a knowledgeable, trustworthy, and dedicated mortgage adviser.

Thank you, Ed, for securing my dream home and giving me peace of mind about my financial future.

June 27, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for your feedback, Tanya! We're thrilled to hear that you enjoyed working with Ed and that your mortgage experience was 5* Thanks for taking the time to review our service.

Rated 5 out of 5 stars

Great Experience

Very happy working with Peter Dickson. Throughout the entire process, Pete was always quick to respond and kept me in the loop every step of the way. What really impressed me was how he managed to review and secure a better interest rate after financial provider revised them, even as we were already in the process of finalising the contract. That extra effort saved me money and showed just how dedicated he was to clients. Communication was clear and consistent, making the whole experience smooth and stress-free. Five stars without a doubt!

August 2, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Ihor, thank you for sharing your experience! We're thrilled to hear that Pete provided such responsive and dedicated service, even securing a better interest rate during the final stages. It's great to know that his efforts made the process smooth and stress-free for you. Your five-star feedback is much appreciated!

Rated 5 out of 5 stars

Anne-Marie Blackler at Prestige was…

Anne-Marie Blackler at Prestige was amazing. She is very knowledgeable about the different mortgages and products in the market and gives you the best option according to your needs. She is incredibly responsive, very approachable and patient. We were very happy with our mortgage plan. I would recommend Anne-Marie very much. Thank you!

August 13, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Circe, thank you for your kind words! We're thrilled to hear you had a great experience with Anne-Marie. We're glad she was able to find the best mortgage plan for your needs. Your recommendation means a lot!

Rated 5 out of 5 stars

Phil was great he really helped us out…

Phil was great he really helped us out to find the mortgage that was right for us brainstorming options and walking us through the process. Thank you Phil! Best, Ben

August 1, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Ben, thank you for your feedback! We're glad to hear that Phil helped you find the best mortgage and strategised a quick process. Your recommendation means a lot!

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