Preston Baker Reviews 

Rachel made our house buying experience so enjoyable. Apart from being really knowledgable and good at what she does, Rachel was friendly and made sure everything ran smoothly. Thanks so much Rachel!

I would highly recommend Jess at Preston Barker. Extremely knowledgeable, great advice and communication. Jess went above and beyond to achieve the best outcome.

I contacted Preston Baker regarding the sale as I'd had faultless service from the company in the past when my property was rented out through them before the letting arm was sold to Linley & Simpson.
Of the 3 estate agents I contacted Rachel/PB was the only one who took the trouble to have a video call with me to talk me through the process, her valuation and what PB could offer.
Valuations from the other agents were 10% lower but Rachel was confident we could achieve the higher price, and indeed I had an offer for the full asking price within 2 weeks.
I would like to thank Rachel for a quick efficient sale and for keeping me informed throughout and for making the whole process very easy and straightforward from start to finish.
I would have absolutely no hesitation in recommending.

We had the pleasure of working with Jess from Preston Baker, our dedicated estate agent in Leeds, and couldn't be more thrilled with the experience. Jess's expertise, communication skills, and commitment were exceptional throughout the entire home-buying journey. Her personalized approach and attention to our needs made the process seamless and stress-free. Thanks to Jess, we now have our dream home in Leeds. Highly recommend her for anyone seeking a knowledgeable and reliable estate agent.

Jess has been fantastic throughout the sale of our house and we couldn’t recommend her more. We have faced multiple issues during our sale (at no fault of Preston Baker) and Jess has been very supportive and flexible to ensure a successful sale process. Her communication is quick and she always keeps us in the loop. The service we received from Preston Baker and from Jess has been excellent and we would be more than happy using them again in future.

Great team of people, they are helping to sell our house very quickly. Always there on hand to answer any questions relating to the minefield of buying and selling.

Gemma Duxbury (Preston Baker) Associate Director, was an excellent professional who helped us to sell our house in Roundhay Park, in Leeds.
From the first day, she transmitted the best strategy to achieve our goal, being honest and explaining the reality of the market to find the right deal.
She shows clearly that dominate the situation by getting the perfect buyer.
We are so happy how she manages the whole process, being nice, professional and honest.
I really recommend her advice and her services.

Gemma is very helpful and very responsive to my requirements whilst I'm trying to sell my house. She is supportive to my needs and understands my position. I have trusted her with my home and she has always been very reliable!

Gemma the sales agent from Roundhay was nothing but a pleasure to deal with and kept us informed at all points - highly recommended

Anna Greaves at Selby is 10/10. An absolute credit to the company. She really knows her stuff and is extremely helpful. We cannot thank her enough. Emma and Andrew

I have recently agreed a sale and used Preston Baker to market the property. The service has been excellent throughout. Rachel Lansdell took twice the time to look round our property, make observations and ask questions as compared to another agents. The photographs and video were fantastic and really showed our house to its best. Communication and strategy have also been superb. Highly recommend.

I have recently sold a property with Preston Baker. Rachel Lansdell was brilliant! She was professional and extremely helpful from valuation through to completion. I had regular updates from Rachel and she went above and beyond my expectations. I would highly recommend this company.

I have bought, let and sold my property with Preston Baker and they’ve always been brilliant. Rachel Lansdell managed the sale right through from valuation through to completion and she was absolutely brilliant, she got me an excellent price and was always responsive, helpful and went the extra mile. I would definitely use Preston Baker again in the future.

Rachel Lansdell at the Oakwood branch, sold my late father's property in a week. Its was between Preston Baker and another big local estate agents.
Rachel valued the property a lot higher than the others.
We got well above the asking price.
Preston Baker have been very professional, everything they promised about marketing was delivered above my expectations.
Constant updates and advice all the way through.
Would highly recommend, due to the fact, Preston Baker made its competition look very amateur!!!!

Preston Baker put us in touch with Raheel of Feelgood Financial (who are a subsidiary of Preston Baker) with regards to mortgage advice.

Early impressions were very positive; Raheel was prompt with his introductory call, highly professional, polite and took the time to ascertain our financial situation, wishes and made some sound recommendations thereafter.

We asked for a couple of days to consider our options and promptly replied with our wishes.

At this stage it all went quiet. Numerous emails and texts went unresponded to for days. Eventually, around a week later, Raheel did get back in touch to say he'd had a health scare and apologised. We gave him the benefit of the doubt and instructed him to continue advancing matters for us. He responded to say he'd be back in touch that weekend (this was on the Thursday).

We never got that update and still, another 5 days later, we've heard nothing so enough is enough, we're going to take our business elsewhere. We probably remained patient longer than we should have.

Even if the initial reason given was genuine, the mortgage market is so fluid and fast paced right now that deals can be pulled in a flash so prompt, efficient communication is key. Whatever the reason for no communication, Raheel (and the organisation he represents) should have contingency plans in place for unforeseen circumstances so the client remains unaffected.

What started off very positively and promising was rapidly soured so, unfortunately, there's no way I could recommend Preston Baker and the mortgage brokering services they offer via Feelgood Financial.

We have travelled over 200 miles to view a Property, put an offer in the next morning, Someone from Preston Baker called to confirm the offer and to find out the reason for the move. They said they would get back to us. Two days later, we received an email outline our offer and the status of the sale of our house. Nothing more was heard, two days after that we checked the property online to discover it was STC. We called the estate agents to find out what was going on, to be to,d someone would call us back. No call. Next morning, which is now 5 days since the viewing, emailed the agent with a complaint re there lack of communication, early evening we received an email saying the people buying the property were in a better position to,proceed, which we could understand, but I think the lack of communication from them is appalling and we certainly will not view any properties that are with them. They really need to look at their processes

The dreadful service reviews are the more accurate. I am a trustee of a property portfolio. Over several years PB harassed over properties sold or let years before, ignoring notice to remove the references on file. PB appear to use sales canvassers with out of date information and glib sales techniques. Valuation appointments were regularly missed without notification; valuations were not provided following visits; false accounts were provided to justify missed appointments. Director Jessica Fox now states PB are not able to value for distant property owners unable to attend in person; ruling out portfolio trustees and remote holders. Working to a formula of badly constructed sales pitches and unable to justify claimed skills and standards; this firm should be avoided.

We had an excellent experience buying our first home through Preston Baker. Peter and Julie were fabulous from start to finish and even provided the bubbly and a bunch of flowers for that all-important first picture outside the house. Thank you!!

Why is it so difficult to view a house and they give you so little time for such a big purchase. You wait a week to view , they take ages to get back to you and you can do it Mon-Fri 9-5 , and you work like most people full time , do you have to take a day off everytime you want to view
Catch up with modern life evenings and weekends !