Price's Candles Reviews 

26
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Spoke to a lady in there customer service as bought a candle through amazon and the measurements where massively incorrect. The lady was not interested at all hence this review, I hope she doesn’t de... See more

Company replied

Rated 5 out of 5 stars

Every time we purchase from Price's Candles, we know that excellence is present right across the board. Always packaged perfectly, the candles, tealights and diffusers bring a subtle selection of fr... See more

Company replied

Rated 5 out of 5 stars

Being a 81 year old female, recuperating from hospital procedures, I wanted citronella candles, so I could enjoy the garden. Not realising your shop was not open I turned up and was greeted by the lad... See more

Company replied

Rated 4 out of 5 stars

Fast delivery and well packaged. Love their range of fragrances but just wished the aroma would last in the reed diffusers. Recent purchase was a huge one which smelt divine but sadly it has not laste... See more

Company replied

Company details

  1. Candle Store

Written by the company

The candle of choice since 1830


Contact info

3.1

Average

TrustScore 3 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(26)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Spoke to a lady in there customer…

Spoke to a lady in there customer service as bought a candle through amazon and the measurements where massively incorrect.
The lady was not interested at all hence this review, I hope she doesn’t deal with many customers as Prices won’t have any, shocking absolutely shocking

February 19, 2026
Unprompted review
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Reply from Price's Candles

Hi Robert, sorry to hear that this. Please could you drop us an email for more detail sales@prices-candles.co.uk.
Thank you

Rated 5 out of 5 stars

Best candles around

Best candles around, the scents are far superior to anything else on the market I.e Yankee’s or anything. 5* service, 5* packaging, 5* candles at a 5* price!

November 22, 2025
Unprompted review
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Reply from Price's Candles

Hi Ricki, thank you for your review on out products.

Rated 2 out of 5 stars

The kitchen candles have been reduced…

The kitchen candles have been reduced in diameter and do not fit standard candle holders and so are not fit for purpose - they just slip through - utterly hopeless

September 28, 2025
Unprompted review
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Reply from Price's Candles

Hi jenny, sorry to hear your disappointed with the chefs candles are you referring to the tealights ? So I can look into this further for you. Kind regards

Rated 5 out of 5 stars

Being a 81 year old female

Being a 81 year old female, recuperating from hospital procedures, I wanted citronella candles, so I could enjoy the garden. Not realising your shop was not open I turned up and was greeted by the lady Paula. Paula was so helpful and accommodating, was so helpful and lovely

July 14, 2025
Unprompted review
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Reply from Price's Candles

Hi Ann, thank you for your lovely review.

Rated 1 out of 5 stars

Faulty candles

I bought a box of dinner candles from Amazon, they are hopeless wax drops off them everywhere. It builds up at the top and then falls off .

goes everywhere and they make such a mess I don’t think I’ll buy prices again

up until now. I’ve always used prices candles and love them but these are not good. Ukr

January 17, 2025
Unprompted review
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Reply from Price's Candles

Good Morning Grace, Sorry to hear you had a bad experience with our dinner candles. We are the brand and not the seller on amazon. You can get a refund off amazon to do this you will need to get in touch with amazon customer service. Kind Regards

Rated 2 out of 5 stars

Not enough fragrance!!!!

I bought two Prices scented candles in jars from our local garden centre. I have to say that I’m hugely disappointed. In past years I’ve bought Yankee candles and the smell is noticeable after 5 mins of them being lit. These candles simply don’t smell at all unless you put your nose right next to them. I feel I’ve wasted my money and wonder if this particular batch just didn’t get much fragrance added. 😢

December 31, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review . We appreciate the review!

Rated 5 out of 5 stars

Best reed difusers

Only came across Prices reed disfusers this year from a retailer and they are the best ones ive ever purchased the fragrances are so fresh and clean just love smelling them last a good while too, got my daughter buying these also.

December 20, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review . We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you your discount code :)

Rated 5 out of 5 stars

Really good product smells great

Really good product, smells beautiful when lit. Candle lasts a good burn time and comes in a really nice gift box. Really pleased with my purchase.

December 9, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review . We appreciate the review!

Rated 5 out of 5 stars

Great candle with beautiful scent of…

Great candle with beautiful scent of lily of the valley. The candle is lasting well, I light it every night and it burns very slowly. Every bit as good as Yankee candle if not better. I will definitely buy more of these.

September 16, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review . We appreciate the review!

Rated 5 out of 5 stars

First time purchasing direct.

First time purchasing direct.
Bought diffuser elsewhere and so pleased wanted to repurchase. Buying direct best value - excellent product and service

September 1, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review . We appreciate the review!

Rated 5 out of 5 stars

Always great service from Prices…

Always great service from Prices candles. Wonderful products, excellent quality. I have been buying Prices candles for decades!

June 13, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review. We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you your discount code :)

Rated 5 out of 5 stars

Great diffusers

Great diffusers. Last long. Pleasant smell. Lots of choices. Easy and fast order delivery.

April 19, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review. We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you your discount code :)

Rated 5 out of 5 stars

Lovely candles

Great smelling candles at reasonable price. My favourites are Cinnamon, Oriental Nights and Winter Spruce because they have the best aromas.

April 20, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review. We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you your discount code :)

Rated 5 out of 5 stars

Excellence in every aspect.

Every time we purchase from Price's Candles, we know that excellence is present right across the board.
Always packaged perfectly, the candles, tealights and diffusers bring a subtle selection of fragrances into our home, which we thoroughly enjoy.
You hold a Royal Warrant for good reason.

April 18, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review. We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

Rated 5 out of 5 stars

I've been buying Price's Candles since…

I've been buying Price's Candles since the 1980s (maybe the 70s) when I used to buy them at the factory in York Way, London. Now I'm in Gloucestershire I buy online. Same excellent candles, same good servce. Nothing has changed in 50 years.

November 20, 2023
Unprompted review
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Reply from Price's Candles

Thank you for your review Jerry . We appreciate the review! Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

Rated 4 out of 5 stars

Fast delivery and well packaged

Fast delivery and well packaged. Love their range of fragrances but just wished the aroma would last in the reed diffusers. Recent purchase was a huge one which smelt divine but sadly it has not lasted despite buying new reeds and the bottle is still half full.

March 18, 2024
Unprompted review
Price's Candles logo

Reply from Price's Candles

Thank you for your review Paula. We appreciate the review!
Sorry to hear that you don't find the reed diffuser lasting. Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

Rated 5 out of 5 stars

Never had an issue purchasing from this…

Never had an issue purchasing from this site and the diffusers smell lovely. Long lasting too.

April 17, 2024
Unprompted review
Price's Candles logo

Reply from Price's Candles

Thank you for your review. We appreciate the review!

Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

Rated 5 out of 5 stars

I bought Some Jars from their fragrance…

I bought Some Jars from their fragrance range.

I was really happy with the Prices range as their scents are perfect and not too over powering yet give the scent. I was impressed with the amount of hours burn time you get from the candle and that the jar can be reused. I will definitely buy from them again.

April 10, 2024
Unprompted review
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Reply from Price's Candles

Thank you for your review Mel. We appreciate the review!

Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

Rated 5 out of 5 stars

Brought candles

I have brought a couple of fresh air candles. And they are amazing exactly what it says on the tin. Order came within 3 - 5 working days from placing the order. Will definitely order again.

January 2, 2024
Unprompted review
Price's Candles logo

Reply from Price's Candles

Thank you for your review Sarah. We appreciate the review!
Please could you send us an email at sales@prices-candles.co.uk for us to send you a discount code :)

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