Prima Photo & Video Reviews 

129
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I placed the order on December 27, until today I do not have a shipment. The company is unable to help. They said waiting 2 weeks. I do not recommend. I have no money, I do not have a lens.

Rated 5 out of 5 stars

Thank you i got my canon zoom ef 75-300mmlens last week.it was well packed and it was in perfect condition from john brunswick.

Rated 5 out of 5 stars

Tyron is a top man bought my Sony A7III from him great service from start to finished highly knowledgeable and wants the best for his customer rather then most wanting to pawn off there most valuables... See more

Company replied

Rated 5 out of 5 stars

I must admit, I don’t normally leave reviews on websites, but I have to make an exception in this case. I have found the customer service offered by Prima Photo & Video to be exemplary. The correspond... See more

Company replied

Company details

  1. Camera Store
  2. Photo Shop

Written by the company

Prima Photo & Video is a premier online retailer of camera gear, including DSLR Cameras, Mirrorless Cameras & Compact Cameras, Lenses, Accessories, Drones & much more. We are based in Ireland, but we offer free worldwide shipping on all orders!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129 reviews

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No recent history of asking for reviews

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4.5

All reviews

(129)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tyron is a top man bought my Sony A7III…

Tyron is a top man bought my Sony A7III from him great service from start to finished highly knowledgeable and wants the best for his customer rather then most wanting to pawn off there most valuables. Would recommend anyone to buy from here!

April 27, 2021
Prima Photo & Video logo

Reply from Prima Photo & Video

Thank you so much for your kind words, Jamie. It was an absolute pleasure helping you with your queries & with your order. We look forward to doing business with you again in the future.

Rated 5 out of 5 stars

Good

Good, good, all good.

April 27, 2021
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Reply from Prima Photo & Video

Thank you much, Rodrigo! We really appreciate your kind words.

Rated 5 out of 5 stars

I am so happy with your service and I…

I am so happy with your service and I am absolutely delighted with the product. Fast delivery and always happy to help

April 12, 2021
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Reply from Prima Photo & Video

Thank you so much, Benson.

It was a pleasure being of assistance to you, & we really appreciate your support.

We look forward to doing business with you again in future.

Rated 5 out of 5 stars

Amazing

Amazing! Everything arrived on time and in perfect condition.
Also, the best price:)

March 29, 2021
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Reply from Prima Photo & Video

Thank you for your kind words, Marija. We are glad to hear that you are happy with your purchase, and we look forward to doing business with you again in future.

Rated 5 out of 5 stars

Great service and experience

Great service and experience. Very satisfied with the product

March 28, 2021
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Reply from Prima Photo & Video

Thank you so much, Francisco. We appreciate your feedback, and we are so happy to hear that you are satisfied with your purchase.

Rated 5 out of 5 stars

Great customer service and value

Lovely to deal with. Very helpful and answered all of my questions, and was quick to reply too.
My order took a little while to arrive due to shipping issues, but I was kept informed of these.
Would recommend and purchase from again!

March 24, 2021
Unprompted review
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Reply from Prima Photo & Video

Thank you so much for your kind words, Julie.

We really appreciate your feedback, as well as your support, & we look forward to being of assistance to you again in future.

Rated 5 out of 5 stars

The Delivery took quite a while but…

The Delivery took quite a while but about as long as the website indicated due to current covid restrictions. They have the best prices I've seen on any camera equipment and a better range then I'd find elsewhere

March 21, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words & your support, Méabh. We really appreciate it.

Rated 5 out of 5 stars

Thank you- can recommend

Thank you- can recommend. Took 14 days to ship from Netherlands but the gear is as described and great! Canon 80d . Also haggled on the proce! Another bonus!

March 17, 2021
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Reply from Prima Photo & Video

Thank you so much, Katarzyna 😊

We hope you enjoy your new kit, and we look forward to doing business with you again in the future.

Rated 5 out of 5 stars

Very very good service

Very very good service. Had a few questions and all were answered promptly. Delivery took 3 weeks but saved at least 20% when compared to any dealers in Ireland. Reccomeneded

March 9, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Kevin!

It was a pleasure doing business with you, and we look forward to doing business with you again in the future.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Offered a better price than anywhere else. Kept in touch regarding delivery

February 21, 2021
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Reply from Prima Photo & Video

Thank you very much for your kind words, Tom. We hope that you enjoy your new lens.

Rated 5 out of 5 stars

Fuji lens

Lens arrived in good time and was perfect. Would recommend and will buy from these guys again.

February 20, 2021
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Reply from Prima Photo & Video

Awesome stuff, thanks Dave! We hope you enjoy your new lens and we look forward to doing business with you again in the future.

Rated 5 out of 5 stars

Brilliant company!

Really brilliant company, very helpful and have the best prices on the market! Will definitely purchase from them again.

February 20, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Rebecca. We hope that you enjoy your new kit and we look forward to being of assistance to you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, price and product choice. Would recommend.

February 14, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Aoife! We look forward to doing business with you again in future.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, great prices, shipped faster than expected given the current times and lovely to deal with! Highly recommend 😊

January 22, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Lou! We hope you enjoy your new gear, and we look forward to doing business with you again in future. 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Received my lens in a couple of days after ordering. Also Tyrone is so helpful for advice if needed.

January 20, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Lesley, and thank you for your support! We hope you enjoy your new lens!

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Super price, order arrived quicker than expected/ advised. Brand new product 100%. Excellent and almost immediate communications. Highly recommended.

January 14, 2021
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Reply from Prima Photo & Video

Thank you so much for your kind words, Tim. We really appreciate your support, and we hope that you enjoy your new gear! :)

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