I placed the order on December 27, until today I do not have a shipment. The company is unable to help. They said waiting 2 weeks. I do not recommend. I have no money, I do not have a lens.
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Thank you i got my canon zoom ef 75-300mmlens last week.it was well packed and it was in perfect condition from john brunswick.
Tyron is a top man bought my Sony A7III from him great service from start to finished highly knowledgeable and wants the best for his customer rather then most wanting to pawn off there most valuables... See more
Company replied
I must admit, I don’t normally leave reviews on websites, but I have to make an exception in this case. I have found the customer service offered by Prima Photo & Video to be exemplary. The correspond... See more
Company replied
Company details
Written by the company
Prima Photo & Video is a premier online retailer of camera gear, including DSLR Cameras, Mirrorless Cameras & Compact Cameras, Lenses, Accessories, Drones & much more. We are based in Ireland, but we offer free worldwide shipping on all orders!
Contact info
Creevagh RP Manse, Knocknamaddy, A75 AN20, Ballybay, Ireland
- 0838987551
- info@primaphotovideo.com
- www.primaphotovideo.com
4.5
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Value and Great Service.
I had a great experience with Prima Photo. I was looking for a camera lens as a Christmas gift and called in advance of purchasing with a few queries. Tyron was very approachable and informative. The order process was simple and the lens arrived very quickly and well in time for Christmas. Overall, I would highly recommend Prima Photo.
January 6, 2021
Reply from Prima Photo & Video
Thank you so much for your kind words, MagDoo! We really appreciate it, and we appreciate your support! I hope you enjoy that stunning new lens 😊
Good service and quick to respond to…
Good service and quick to respond to any queries. Delivered in good time .
January 1, 2021
Excellent communication fast delivery…
Excellent communication fast delivery highly recommend
December 19, 2020
Great company,
Great company to deal with and fantastic prices. I bought a canon 250d, best price i could find, and fast secure shipping. Its great i can get my cameras from an irish company. Don't hesitate to buy from them. Thanks again.
December 2, 2020
Reply from Prima Photo & Video
Thank you so much for your kind words, Brendan! It was great dealing with you, and we look forward to doing business with you again in the future.
Reply from Prima Photo & Video
Thank you so much, IK! It was great being of assistance to you again, and we look forward to doing business with you again in the future!
Great prices, service and communication!
High-quality products at competitive prices. International shipping was (incredibly!) free, and while not next-day, it was still reasonably fast and I was kept informed of the status of my shipments. Tyron was very responsive to communication and a pleasure to chat with. I'll definitely have Prima in mind for future purchases!
November 9, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Andrew! We are so excited to see the awesome work you will continue to make with your new gear. We look forward to doing business with you again in the future.
Warmest Regards,
Tyron
Reply from Prima Photo & Video
Thank you so much for your kind words, Richard. We really appreciate your custom and we look forward to doing business with you again soon.
Good service 👍
October 27, 2020
Reply from Prima Photo & Video
Thank you so much for your review, Ihor! We really appreciate it!
Everything arrived very promptly and…
Everything arrived very promptly and with tracking updates available throughout. All for a very good price too so would definitely recommend.
October 15, 2020
Reply from Prima Photo & Video
Thank you so much for your kind words, Padraigh! We really appreciate it, and we look forward to doing business with you again in the future.
Great camera shop
Great camera shop. Low prices and good quality products. Good customer service also
October 6, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words! It was a pleasure to be of assistance to you.
Amazing customer service
Amazing customer service , amazing prices , could not be happier
September 25, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you very much, Shay. We really appreciate your kind words, and we really appreciate your support!
Great product
Great product, best price I could find anywhere.
Delivered within 10 days. Thank you
September 17, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you for your kind words, Frank! We are grateful for your custom, and we look forward to doing business with you again in the future.
Excellent service
Excellent service. All of my queries were answered promptly by whattsapp.
The camera arrived within the week, well ahead of the 2 weeks that I expected.
I have the camera a few weeks now and I am happy with it.
September 9, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you for your kind words, Anthony! We are so glad to hear that you are happy with your new camera.
Excellent shop.
Very good selection of items. Unbeatable prices, fast delivery.
September 4, 2020
Unprompted review
Reply from Prima Photo & Video
Thanks so much, Padraig! Really appreciate it! We hope you're enjoying your new lens.
I have my new Canon Rp for nearly a…
I have my new Canon Rp for nearly a week now and I am very happy with the sellers communication throughout.
All my queries were answered promptly. I had all the information I needed regarding warranty etc. before buying.
I was kept up to date with the delivery progress. I was expecting to wait up to two weeks for delivery but it arrived within the week. I ordered on a Sunday and it arrived on Friday.
I will definitely buy here again as the prices are the best I have seen.
September 1, 2020
Unprompted review
Reply from Prima Photo & Video
Thanks so much for your kind words, Anthony! We loved doing business with you, and we look forward to doing so again in the future. We hope you're enjoying your RP!
Very good wonderful saller my camera…
Very good wonderful saller my camera arrived before the due date
August 21, 2020
Unprompted review
Delighted with my camera
Delighted with my camera and the price was the cheapest I found. Would definitely recommend. I will be back for more. Thanks
August 17, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you for your review, Karen! So glad that you're happy with your new camera! We look forward to being of assistance to you again in the future 😊
Fast delivery and fast costumer service
August 4, 2020
Unprompted review
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