Prime Vapes Reviews 

580
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I ordered 8 prefilled vapes, but I received 4 prefilled vapes, and 4 vapes that were part built plastic tubes, they had no bottom to them. I have sent multiple messages via email but nobody had... See more

Rated 5 out of 5 stars

A great selection of products are always available, the staff in store are friendly, and online deliveries arrive on time. The best vape shop I've had the pleasure of shopping with. My latest devic... See more

Rated 5 out of 5 stars

Super responsive - can run out of stock but I would suggest thats just demand!. Love the sweet in the box (my god I like refreshers - takes me back 30 years.) I'm not changing - I hope they develop t... See more

Rated 5 out of 5 stars

I have been using prime vapes for a couple of months now since my last go to company went AWOL. I haven't had a bad experience yet: great range of flavours, always have great deals, arrives next day w... See more

4.3

Excellent

TrustScore 4.5 out of 5

580 reviews

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4.3

All reviews

(580)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely honest

Extremely honest, decent company. Everything is shipped fast, received fast, but the stars of the show are the juices. These are my serious treat juices, always like having a nice stock up for Xmas. The custards are different class and I would recommend them to any custard or creamy liquid fan. Great company I will always come back to

December 1, 2022
Rated 4 out of 5 stars

The website is easy to navigate

The website is easy to navigate, order was processed and delivered quickly. The only complaint is that each vape purchased lasted between half a day or a day at the absolute max- and I have stopped smoking for many years and therefore don't vape a lot. So I was very disappointed in this. Flavours were great.. but the disposable vapes usually last me 2-3 days... These never lasted more then one!

October 24, 2022
Rated 5 out of 5 stars

Excellent

I have been using prime vapes for a couple of months now since my last go to company went AWOL. I haven't had a bad experience yet: great range of flavours, always have great deals, arrives next day without fail, the bottles don't leak, and the liquid is good quality, oh and you get a little sweetie with every order! Definitely recommend this company to anyone looking for a reasonably priced and reliable go to vape shop!

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t fault this company

I have used this company a few times now buying in bulk each month and can’t fault them. Seller communication is brilliant, items well packaged. Ordered Friday morning arrived next morning. Good offers and a lot of choice. Plus I’m a sucker for the free sweet inside. Won’t shop anywhere else 10/10 . Only negative is we want more sweets lol , would be nice to see 3500 vapes too

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

Impressed

Bit of a delay due to postal strikes but that can't be helped. It was packaged really well. Really impressed, will definitely order again. 😁

September 2, 2022
Rated 3 out of 5 stars

Great service but misleading customer reviews functionality

Great service, super speedy delivery, however major drawback of this shop is that they don't allow negative reviews for the products, which is a bit disingenuous sales practice. Left a 1 star review for an eliquid, very mildly worded with no reason for it to be moderated out, yet it never was published.. and if you look at their eliquid selection, you won't find anything with less than 4 star ratings there.

August 26, 2022
Unprompted review
Prime Vapes logo

Reply from Prime Vapes

Hello Alex,

Thanks for taking the time to leave us a review. I’m pleased to hear you’re pleased with our service, after seeing this review I have tried to look for the review you left on our website. From what I can see the one star review was left for the product “fresh orange 50ml shortfill by Candy Corner”. Assuming this is the review you’re referring to, the reason it wasn’t published immediately is because we publish all reviews online once a week, we just don’t have the time to manually check and publish every review immediately, we are a team of just 3 staff. Unfortunately by the time we checked the review the said product was sold out and deleted from our store (namely for the reason you stated in your review, being tasteless). I’m sure you will have noticed the liquid in question was in the clearance section of our website for £3 or so for the 50ml bottle, with only a handful of them in stock to clear.

For clarity, we check the reviews before being published for spam, offensive language and links to other websites. All reviews are published whether they are positive or negative.

I hope this helps.

Best wishes

Lee
Prime Vapes UK

Rated 5 out of 5 stars

Fantastic quality and very efficient

Fantastic site. Super pleased I came across it. They have a huge range of excellent quality and fantastic flavours of E juice. Great offers available. Very helpful staff and very efficient. Dispatch is always very quick too. Love the sweet I always get in my parcel. Nice touch. Highly recommend

August 9, 2022
Unprompted review

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