Printerland.co.uk Reviews 9,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product selection, competitive pricing, and the ease of ordering through the website. Many highlight the excellent service, noting that staff often provide helpful advice, even recommending better or cheaper alternatives than initially chosen, ensuring satisfaction with the purchase. The delivery service is consistently described as quick and efficient, with many experiencing next-day delivery, often without extra charge, and receiving timely updates. However, some people were dissatisfied with issues related to returns and customer support, citing difficulties in arranging pickups for faulty items and a lack of cooperation in resolving problems. A few other people also felt that the company's responsibility extends to the courier service they employ, expecting a smoother resolution process for delivery and return issues.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and competitive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers describing it as fantastic, excellent, and... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went online with Printerland to look for a replacement printer for an old (and expensive to run) laser printer. Used the chat function and was recommended a product that was more expensive than I was... See more

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an HP model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evening, ex... See more

Company replied

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an Canon model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evenin... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a printer where the description from the manufacturer was not very clear. The printer could only scan A5 sheets through the feeder, a major deal breaker. Someone from printerland... See more

Company replied


Company details

  1. Office Supply Store
  2. Computer Store
  3. Printer and Scanner Store
  4. Toner Cartridge Supplier

Written by the company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Fast delivery and easy to use website with good offers.

May 2, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm delighted to read you enjoyed your experience on the website Sonia, I'm glad all arrived so promptly for you. Happy printing!

Rated 5 out of 5 stars

I bought the Epson EcoTank ET-4950 from…

I bought the Epson EcoTank ET-4950 from Printerland and the experience was top-notch. The website made comparing models simple, the price was the best I found, and delivery was incredibly fast. The printer arrived well-packaged and exactly as described. Great service and highly recommended for anyone looking for a reliable tech supplier!

April 22, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Colin and thanks for the great comments on our service, the whole team from web to aftersales will be pleased to see their efforts rewarded with 5 stars!

Rated 5 out of 5 stars

GREAT PRICE

GREAT PRICE, GREAT SERVICE, DELIVERY NEXT DAY. CANT ASK FOR MORE. HIGHLY RECOMMENDED.

April 27, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Nigel, thanks for leaving 5 AWESOME stars! It means a lot to read your comments on your appreciation of our service.

Rated 5 out of 5 stars

The team at Printerland are always 1st Class

The team at Printerland are always super helpful, the customer service speed is second to none. Especially when I have ordered incorrectly or there is a better more suitable options for my printers.

April 23, 2026
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Reply from Printerland.co.uk

I'm so pleased to see we managed to sort everything for you Sam, we're always here to offer advice. Please reach out if you need anything further. Happy Printing!

Rated 5 out of 5 stars

Great company to buy from

The whole experience was easy. I selected, paid, and it came within 48 hours as standard. I had a query so emailed and this was replied to within the hour. Printer is great. I cannot find any fault with the printer or the service received. Will definitely come back!

April 17, 2026
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Reply from Printerland.co.uk

....and we can't wait to welcome you back Nathan! Thanks so much for chosing us for your new printer, and of course for the amazing review!

Rated 5 out of 5 stars

Exceptional service - recommended

I needed a new printer and did a bit of research on what I wanted - and then looked for the model, with no retailer in mind. Printerland came up (with many others) but I was attracted to their strong customer rating and competitive price. I also liked that they did their own honest review of the printer I had chosen (as well as others).

It was an easy experience to review and then buy the item I wanted. I was positively surprised to get a call afterwards to check that all was in order and to confirm delivery. The item arrived in perfect condition, was easy to install and set up. I was also positively surprised to get a check-in email a few days later to see that everything was in order and that I was happy.

I very rarely write a review but I have to say that these guys deserve a very positive one.

April 20, 2026
Unprompted review
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Reply from Printerland.co.uk

Wow! Thanks so much for leaving such an amazing review and lovely comments on your experience shopping with us. Your support and feedback is truly appreciated by the whole team!

Rated 5 out of 5 stars

Excellent service

I ordered a printer from the website and got a call from the company advising me that there was a printer the same make and price but a more updated model, and so better, that had just come out and that they would be sending this one instead.
The delivery was very quick and they have also been in touch to make sure we received the printer and all was ok.

April 22, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great comments Claire, I'm delighted to see you enjoyed our service and we managed to get you a better model, take care and enjoy the new printer!

Rated 5 out of 5 stars

Good price and fast delivery.

April 16, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for leaving us 5 stars and for taking the time to offer your support. Your 5 stars are welcomed by us all at Printerland.

Rated 5 out of 5 stars

Great site for printing needs

Easy to use website, good prices and quick delivery

April 9, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm glad you enjoyed the website experience and that everything arrived so swiftly for you. Thanks so much for the great review!

Rated 5 out of 5 stars

I have used printerland twice and they…

I have used printerland twice and they are just the best. Informative, helpful, great pricing and quick delivery. Nothing is too much trouble and it's as quick as a trip to Currys (but without all the sales people ;-))

April 1, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Peter, thanks for coming back to us again and for leaving such great comments regarding our service, we try hard to make your experience smooth and really appreciate the reward of 5 amazing stars!

Rated 5 out of 5 stars

A+ Highly Recommend

Simple, Easy and Fast Delivery (Faster then the actual manufacturer). Competitive prices.

April 17, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm glad everything arrived so swiftly and as expected Brad, thanks for recommending us to other readers, your support is truly valued.

Rated 5 out of 5 stars

Good Experience

Initially I received some guidance on line from Printerland which helped me choose the best printer for me based on my needs.
Printer was ordered, it arrived the next day, within the timeslot the carrier said they would deliver. Overall all good, Thanks.

April 20, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for reviewing your experience, it means a lot to receive 5 stars from a happy customer!

Rated 5 out of 5 stars

Very prompt and helpful

The printer was offered at a low price compared to the market. Printerland delivered the printer on time and even took it upstairs to the top of the house. They also offered excellent support following delivery of the printer. Top marks all round!

April 24, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm glad you enjoyed our support offering Alex, thanks so much for such lovely comments, and of course for the 5 stars!

Rated 5 out of 5 stars

Great website easy to order and very…

Great website easy to order and very quick delivery.

April 24, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the feedback on your website experience Joey, it will mean a lot to our web team who work hard to provide the best experience. Please let us know if you need any further advice, thanks so much for the review.

Rated 5 out of 5 stars

best rates for a new printer

best rates for a new printer - swift delivery
easy to install

April 19, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm pleased to read everything was set-up so easily Paul, I hope you're enjoying using your new printer! Thanks so much for the great review.

Rated 5 out of 5 stars

Excellent service!

Printer I ordered was out of stock so Printerland offered me a higher spec printer for the same price. They also informed me of £40 cashback that I could claim from Epson. Kept me well informed throughout the ordering and delivery process. Delivered very quickly.

April 17, 2026
Unprompted review
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Reply from Printerland.co.uk

I hope you're enjoying the new Epson printer Paul. Thanks so much for reviewing your experience with us. Your stars are truly appreciated by us all.

Rated 5 out of 5 stars

Found printerland on internet and was…

Found printerland on internet and was amazed of the amount of brands and models they offer. I didn't expect that so many brands exist. Made my choice and placed an order. Got an email with exactly when it will be delivered and that promise was spot on. Printer came nicely packed with all the instructions. All good so far. I could get a hug but may be next time :) Five stars for them of course.

April 22, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the amazing comments Marin, I'm glad you found the website useful and the service thereafter as promised. Sending a 'virtual hug' for now :) but do let us know if we can help any further!

Rated 5 out of 5 stars

Printerland Review

I am the purchasing executive for a couple of hotels. We ordered some Brother printers for our front desk from Printerland and they arrived in perfect order and within a reasonable time frame too. We are very happy with the printers & would highly recommend Printerland. I was particularly impressed with the communication and aftercare that I had from Carl Barron.  He told me about a special that Brother had at the time of purchase, to which I signed up to. Carl, answered all my questions and always got back to me with an answer when he did not have the answer, to hand. Well done Printerland! We will continue to use you for our computer/ cartridge needs, in the future.
Many thanks
D Lourenco

March 13, 2026
Unprompted review
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Reply from Printerland.co.uk

Carl will be ecstatic to hear your comments regarding his service Stephen. Thanks so much for leaving such a great review. we can't wait to see you shopping with us again soon!

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