Printerland.co.uk Reviews 9,284

This is our first time ordering from Printerland. The delivery was quick and all received in good order.

Good price and printer arrived quickly. What more can you ask for?

Printerland have once again been great to deal with - friendly and efficient service, with advice on a product offered when I called in. The items ordered arrived quickly and with no hassle. Aftercare from the team has also been great!

The printer that was ordered arrived within a good timeframe.

The printer is of the specification we required and was detailed well in the description.

I recently needed to upgrade my printer to meet the needs of my growing business. After searching online I came across Printerland and was very impressed by their reviews. They certainly lived up to expectations. The ordering process was seamless and delivery was quick and efficient. I would definitely recommend and use them again.

It was really easy to find what I needed on the site, also my delivery arrived next day as promised. My invoice was sent over promptly for my records without me having to chase. I will definitely be using Printerland again.

Website offer excellent information about the printers offered, including anticipated running costs, which makes choosing a suitable device much easier, as you can balance the upfront costs with the ongoing running costs.

Delivery was quick and on time.

I would use Printerland again.

The sales people helped me pick the correct printer for our office and the advice was very good. The printer arrived quickly and has worked faultlessly so far. I have since purchased additional toners for a very competitive price.

Great people to do business with. Always good communications and very helpful.

I purchased a Brother laser printer MFC L8390CDW from Printerland which failed prematurely (less than 4,000 prints).
I reported the initial problem in writing just one month after purchase. I followed their guidance to swipe the green tag to clear the problem, yet the drum error message still appeared every now and then.
I raised the ongoing drum issue after 18 months, when the drum finally packed in
Despite reporting issues early on, the "support" I received was a lecture on the Sale of Goods Act 1979.
I was also surprised to be told that because I paid with a business card, my rights were being treated differently. Felt like the issue was being pushed away instead of dealt with fairly.
When I requested a simple resolution,
I was told "nothing could be done" and was offered a repair on the machine but first I need to obtain an independent engineer's report and provide the original packaging from two years ago just to be 'considered' for a repair.
A total lack of common sense and customer care.

I've lost all confidence in Printerland.
Matthew spent more time explaining why they couldn't help than actually helping.
His reply had a very generic, AI-generated feel to it and did not come across as a genuine attempt to resolve the issue.

I appreciate that phone calls from 18 months ago can't be proven, but the written correspondence clearly shows the issue was raised.
If you want a company that stands behind the products they sell without hiding behind legal jargon, look elsewhere!

Really impressed! Needed help choosing and felt like I was listened to and given direction on the printer that works for me right now, rather than purchasing an expensive one that I don't need! Highly recommend. Great service.

simple yet comprehensive website, live stock count, fast well packed delivery

Printerland has a tremendous pre Sales Service along with free Next Day Delivery. Once the printer was delivered, the Post Sales Department contacted me immediately to ensure that the item and delivery were satisfactory. Great After Sales Care. Finally, my printer needed to be registered and connected to the Brother MPS internal system which Printerland actioned and executed for me. Outstanding. Highly Recommended.

Great price, quick delivery and great customer service

I bought a printer from Printerland and I had great service. The printer arrived quickly and the price was the best I could find. I’m really impressed with the printer it’s been great with no faults.

Thank you for emailing me when the item I wanted was back in stock. I was able to order easily, at a good price and it was delivered really quickly.

I ordered an HP Envy 6520E which arrived on time and works well. I like the small touchscreen which was helpful when setting up the device. Also the paper feed tray is much easier to use than trying to seat a bunch of A4 sheets in a vertical feeder.

I found the site easy to navigate, and simple to find what I required. It arrive within the period stated with no problems. All easy answers straight forward. Interaction with staff was helpful and polite and to the point, giving you confidence in. the service.

We ordered two Epson 5805 printers. We struggled with payment from our end and the salesperson at Printerland was extremely helpful. The printers were delivered on time, the prices competitive. We are returning customers and highly recommend Printerland.

The service I received from Printerland was excellent. My order was placed quickly, I received confirmation of my order within minutes, I had an email confirming the delivery date, and it was delivered in a timely manner. I will definitely be using them again, and will recommending them to family, friends and colleagues.