Printi Reviews 

864
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I ordered a st paddy's day fleece several months ago, & I am still waiting yet, so obviously a Scam, have warned family & friends about them. MR A L SMITH

Rated 1 out of 5 stars

Unable to upload design, for a simple business card, asked support for help. Debra S from customer service was just stalling me telling me same things, in the end when I given her screen to screen cap... See more

Company replied

Rated 5 out of 5 stars

I recommend Printi wholeheartedly!! I was skeptical at first - how could the quality reach our standards with such affordable pricing?! After trying a few different vendors, Printi has proven to be... See more

Company replied

Rated 4 out of 5 stars

The products themselves are great. Fantastic quality. Above average customer service that I must thank again and again for such wonderful help. However, something happens along the line between prin... See more

Company replied

Company details

  1. Prints and Signs Store
  2. also in
  3. Business to Business Service

About Printi

Information provided by various external sources


printi mountains

Printi is a Boston-based online printer that aims to fuel creativity. We gear our services toward creative professionals, from graphic designers to small businesses and marketers. We specialize in cost-effective, custom-printed products.

Super Helpful Customer Service
Print production involves technical expertise and exceptional attention to detail - which is why we strive to provide you with personalized customer support from our Success Team.

Broad Product Porfolio
Our online printing solutions cover a wide range of products, including books, magazines, marketing materials, signage, and art prints. Better yet, we are adding new exciting products every week, so stay tuned!

Affordable Prices, Unbeatable Turnaround
We specialize in cost-effective, custom-printed products, and strive to bring you the most affordable pricing in the industry. We even offer price-matching and work hard to always exceed your expectations for both quality and delivery of your product.

Free Professional Design Services
Yes, you read that correctly! We offer free design services that connect you with one of our designers on a project basis free of charge with the purchase of your product.


Contact info

1.9

Poor

TrustScore 2 out of 5

864 reviews

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1.9

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(864)

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Rated 5 out of 5 stars

Great quality and customer service

Great quality and customer service. Highly recommend!

November 21, 2018
Unprompted review
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Reply from Printi

Amanda,

Thank you so much for taking the time out of your busy day to leave us a review! We're happy to hear you enjoyed your experience with us and we are deeply appreciative of the 5 Stars. We look forward to working with you again in the future!

Rated 1 out of 5 stars

I finally got my order into the cart

I finally got my order into the cart. The site defaulted to the wrong set up, I wanted a trifold brochure and it went into a half fold, therefore when I finally was able to upload the file, I received an email that it was wrong. Finally, thru 2 hours on Support Chat, this was discovered, I was offered a voucher, cancelled the order and had to reorder the brochure. After many attempts, I was not able to do so. I then went back to Support Chat, since there is no other means of communication with this company, Printi. And then after an hour or more, 'Nathalie' gave up. I still have paid for a brochure I cannot upload, cannot speak with anyone, and have to order this item elsewhere! ANGRY! Would rather call it a NO STAR RATING!

November 21, 2018
Unprompted review
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Reply from Printi

Lorraine,

Thank you for taking the time to leave us a review. Rest assured, we hear your frustrations. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. We value our clients opinions and would like to thank you for bringing this to our attention. We're working every day towards a more user friendly site and appreciate your feedback.

If you'd like to discuss things further, please do not hesitate to reach out to us via email at Support@printi.com or by phone 855-749-8239. And if you do not receive a response in the time frame you're hoping for, please do not hesitate to reach out through our Facebook page! We'd be more than happy to go over things in more detail with you.

Once again, we're deeply appreciative of you for taking the time to leave us a review!

Rated 5 out of 5 stars

Impressed by their quality and prices.

November 21, 2018
Unprompted review
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Reply from Printi

Danielle,

Thank you so much for taking the time to leave us a review! We appreciate the 5 Stars and look forward to working together again on future projects!

Rated 4 out of 5 stars

The cards came very quickly and look…

The cards came very quickly and look great. One of the colors is quite a bit different than I thought and I wish there was a better way to test what this would look like before arrival. The other colors were very nice.

November 21, 2018
Unprompted review
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Reply from Printi

Hi Jonathan,

Thank you so much for the review! We appreciate that you took the time to lend us feedback regarding your cards and we look forward to working together again in the future!

Rated 5 out of 5 stars

My postcards and namecards were nicely…

My postcards and namecards were nicely done! There was an issue with one of the postcards and the Printi team were very helpful and attentive to solving my issue.

November 21, 2018
Unprompted review
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Reply from Printi

Grace,

Thank you so much for lending us feedback regarding your postcards and name cards! We're deeply appreciative of the 5 Stars and look forward to working together with you again in the future.

Rated 5 out of 5 stars

A fantastic company

A fantastic company. Beautiful, high-quality products and unbeatable customer service. Very happy to bring all my future business to Printi and to recommend that others do the same.

November 21, 2018
Unprompted review
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Reply from Printi

JB,

Thank you for leaving this amazing 5 Star review! We appreciate you for taking the time to leave feedback regarding your most recent printing experience with us. We look forward to working with you again on future projects!

Rated 5 out of 5 stars

They are fast

They are fast, great quality and service oriented. I use them for all of my printing needs.

November 21, 2018
Unprompted review
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Reply from Printi

Jo Ellen Nash,

This is an amazing review! Thank you so much for taking the time to lend feedback regarding your most recent printing experience with us. The 5 Stars are deeply appreciated. We're looking forward to working together with you again in the near future!

Rated 5 out of 5 stars

Perfect

Perfect, thanks!

November 21, 2018
Unprompted review
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Reply from Printi

SS,

Thank you for the 5 Stars! We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great service, will use again

Printi was very helpful when I had questions about my file, the turnaround was fast and I am extremely happy with my product. I will definitely be using Printi for all my future printing projects.

November 21, 2018
Unprompted review
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Reply from Printi

Brad,

This is an awesome 5 Star review - we can't thank you enough! We are working hard every day to meet the expectations of those who choose to print with us and we're overjoyed knowing we've hit the mark with you on this! Thank you for taking the time to lend feedback on your experience with us and we look forward to working together with you again in the future!

Rated 5 out of 5 stars

Awesome

Awesome, would highly reccomend. Customer service was very friendly and easy to work with. I love the quality of the stuff I have seen so far and am looking forward to may orders to come.

November 21, 2018
Unprompted review
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Reply from Printi

Chelsey,

What an amazing review! It is so kind of you to take the time to leave feedback regarding your experience with us. Our Customer Success Team personally thanks you as well! We appreciate the 5 Stars and look forward to working together again in the future!

Rated 5 out of 5 stars

They are simply unbeatable

They are simply unbeatable. Love our product.

November 21, 2018
Unprompted review
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Reply from Printi

GFN,

Thank you for taking the time to lend feedback regarding your most recent printing experience with us! We're so happy to hear that you love your product. We can't say enough how much we appreciate the kind words. Thank you once more for the 5 Stars. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Always excellence service

Always excellence service. They work to meet your deadlines and the quality of the product is consistent.

I would recommend Printi to anyone who needs fast, dependable, quality service.

November 21, 2018
Unprompted review
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Reply from Printi

Amy,

We can not express how thankful we are for this amazing review! Thank you so much for the kind words and the 5 Stars. We appreciate you for taking the time out of your day to lend us feedback. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Delivered ahead of schedule.

November 21, 2018
Unprompted review
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Reply from Printi

Joe C,

What an awesome 5 Star Review! Thank you so much for taking the time to leave us feedback on the time you spent working with us. It's clients such as yourself that really make our day! We're so happy to hear we met your printing expectations and we look forward to working with you again in the future!

Rated 5 out of 5 stars

This was a great experience

This was a great experience. We got exactly what we wanted and needed!

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

Elic,

This is an amazing review! Thank you so much for taking the time to leave us some feedback regarding your most recent experience with us. The 5 Stars are deeply appreciated and we look forward to future projects with you!

Rated 5 out of 5 stars

Made sure the images were high res and…

Made sure the images were high res and clear, fast response with questions, very friendly and professional, delivery was well before provided. Will definitely use them again and would highly recommend them.

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

James,

Thank you for taking the time to leave us a review regarding your most recent printing experience with us. Your words mean so much to us and we're overjoyed knowing we met your expectations! Thank you for the 5 Stars. We look forward to working together again in the future!

Rated 5 out of 5 stars

Just outstanding.

November 21, 2018
Unprompted review
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Reply from Printi

Chris,

It is you that is outstanding! We're so very thankful for clients such as yourself! We appreciate the 5 Stars. Thank you for taking the time to leave a review regarding your most recent printing experience with u. We look forward to working together again on future projects!

Rated 5 out of 5 stars

Very high quality product

Very high quality product, reasonable prices and quick delivery. Very satisfied!

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

Billy,

What an awesome review! We're happy to hear that you're satisfied with the quality, price, and delivery times! Thank you for the 5 Stars and for taking the time out of your day to leave us such amazing feedback. We look forward to working together again on future projects!

Rated 5 out of 5 stars

Great Work, Great Communication and Great Prices

Great work all around. Support staff is great, prompt responses to questions and issues to make sure order gets processed correctly. Quality of work and materials was excellent. Have used for several different orders, books, posters and signs and they've not disappointed... Excellent!

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

Steve,

Thank you for the review!

It's been wonderful working with you and we deeply appreciate the kind words regarding your experiences with us. We work hard every day to meet expectations such as yours and we're happy knowing we've met the mark with you on this! Thank you again for the 5 Stars and for taking the time to write us a review! We look forward to working with you again in the future!

Rated 2 out of 5 stars

Printing with defects,,,

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

Hi Auber,

Thank you for leaving us a review! If you feel as though your experience was less then satisfactory, please feel free to reach out via email: support@printi.com or by telephone: 855-749-8239. We would love to speak with you one on one to reach a resolution! Thank you once again for leaving us a review and we look forward to working together again in the future.

Rated 5 out of 5 stars

Thank you Printi team for yet another…

Thank you Printi team for yet another great job. Our client's Table Runner arrived today. The print and material quality is excellent. One suggestion would be to include the fabric weight on the site. All Printi competitors include that spec on their site and it is helpful information to know how heavy or lightweight the material is. Actually, it was a pleasant surprise to find out that Printi's fabric is one of the heaviest on the market.

November 21, 2018
Unprompted review
Printi logo

Reply from Printi

Aramais,

Thank you so much for the 5 Stars!

This is such great feedback on your clients Table Runner! We can't thank you enough for the input on adding fabric weight to our site! Your suggestions will surely help answer the questions of future clients and we appreciate you for that! Once again, thank you for taking the time to leave us such a great review and we look forward to working with you again in the future!

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