Printware 

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Rated 5 out of 5 stars

I have been dealing with Printware for some years. As a pro photographer I have always found their prices highly competitive (I check regularly) and their cost per sheet for each printer highly usef... See more

Rated 5 out of 5 stars

From the time you visit the website, place your order and receive your delivery, it's a hassle free experience. I've used Printware now for over 7 years and not found any company to better them. Te... See more

Rated 5 out of 5 stars

I've been working here for over two years and gone through a fair few ink companies. Lots were hard to contact and countless deliveries went missing. No idea how we started with Printware now to be h... See more

Rated 5 out of 5 stars

Looking to buy a new printer for family and work we found what we wanted but it came in over budget. We searched on the internet ant Printware stormed it with an amazing price that exceeded expectatio... See more

Company details

  1. Printer and Scanner Store

Information provided by various external sources

Printware.co.uk, The place to buy colour laser printers, mono laser printers, inkjet printers and multifunction devices. Buy printer inks and toners, printer cartridges and consumables for all the leading brands such as HP, Xerox, Sharp, Samsung, Canon, Konica Minolta, Lexmark and Epson.


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(349)

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Rated 5 out of 5 stars

GREAT SERVICE

Our order arrived next day as promised in pristine condition and we would recommend Printware to anyone-this was our first order and we will certainly be using them again.THANKYOU

February 8, 2016
Unprompted review
Rated 1 out of 5 stars

Non delivery

I ordered an item from them and their courier was unable to find our home despite detailed instructions given. After days of waiting I had a message advising me that the courier had returned the item to the depot. The salesman then said it wasn't his fault nor did he work in credit control to be able to advise when I would be credited back as he "was just a salesman".

Lack of professionalism or initiative means I will never use them again.
Now they've phoned me to say they want to wait for the part to be delivered back to them - unbelievable !
I've now ordered elsewhere and the price is less than half !

January 11, 2016
Unprompted review
Printware logo

Reply from Printware

After looking into your case I can first of all confirm that your credit has been processed straight away and an internal investigation is taking place with all involved in your order. It is frustrating that the courier could not find your address and because of their process we were not notified for several days because they were attempting delivery. Although we do not choose which courier delivers which order we have made our warehouse fully aware of the problem you have faced so they can feed that back to the courier company.

We pride ourselves on our level of service and your feedback will help us identify any areas of improvement. Please accept our sincere apologies for any inconvenience caused to you. If you would like to discuss this further please feel free to call in and request to talk to one of our managers, such as our sales director, who will happily answer any questions you may have.

Rated 5 out of 5 stars

Great service

Have used printware on my last three occasions and have been extremely satisfied with the clarity of the site info, the helpfulness of the operators and the speed of delivery.
Would recommend to one and all.

October 25, 2015
Unprompted review
Rated 5 out of 5 stars

Xerox Colotech Paper

I ordered 4 reams of A3 120gsm paper (heavy) on Saturday and it arrived undamaged on Monday. Excellent service. I mention "undamaged" because nearly always paper arrives from other suppliers with some damage. So well done Printware.

August 10, 2015
Unprompted review
Rated 5 out of 5 stars

Value & efficiency... and a very welcome jaw-dropping shocker!

First I was happy with the price of the goods we required - the best I could find online.

Second I was pleasantly surprised with the low carriage charge compared to many suppliers - it's a local bugbear that, being based in the Scottish Highlands, we're used to being slammed with unrealistic charges.

Third, on placing my web order, I received a confirmation e-mail within minutes as would be expected, but what I didn't expect were the emails - from a salesperson with direct contact details in case I required anything further, then from operations to confirm the order & delivery details as I was a new account.

However what was totally unexpected was the speed at which the goods arrived. With our location we're used to 2-3 days for delivery - and that's on a good day! So when a lorry driver phoned ahead the next morning to confirm our whereabouts, and then pulled up within 24 hours of the operations email being confirmed, my colleague & I looked at each for confirmation of what we were expecting... and both drawing blanks as nothing was due... well not that quickly at least.

I know that once the goods leave the supplier the courier(s) are responsible, so I hope our surprise and gratitude is passed on to them as well, but the overall experience of dealing with Printware ensures they will be the first site I go & check from now on.

July 25, 2015
Unprompted review
Rated 4 out of 5 stars

Good service

I have been using Printware for some years. Consumables are reliably delivered next day, prices are reasonable. The website is very easy to use, one of the best to navigate that I have come across. I would recommend them over some of the bigger names that come up higher on Google searches.

July 24, 2015
Unprompted review
Rated 1 out of 5 stars

Refused help

We called this company to get an idea of pricing for a new printer lease. We understood that we had a very good deal with our previous lease, and probably wouldn't get anything similar again, but just wanted to get an idea on cost.
They said that they "Can't get anywhere near it and we're not even guaranteed the business. We don't want to waste any more time on it.". Rude, unhelpful and unprofessional. Won't be using this company or recommending them.

July 24, 2015
Unprompted review
Printware logo

Reply from Printware

Hi Lisa,

Thank you for your feedback, we value what our customers say about us, and I am sorry to hear that you did not get the desired result you were looking for. I have followed this up internally and spoken to the account manager in question and we sincerely apologies for service you received. If you are happy to accept, we will provide you with the pricing you were enquiring about. I will email you with my direct contact details to discuss this further and resolve this issue personally.

Rated 5 out of 5 stars

Excellent

Spoke to them on the phone before ordering, just to check something, and they were extremely helpful. The order was similarly excellent, and arrived in less than two days, all the way to Aberdeen from Portsmouth.

The product was just as described and I'm delighted with it.

Would choose to use Printware again.

July 2, 2015
Unprompted review

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