Probikeshop Reviews 1,632

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered 3 bikes there - all were faulted (misaligned brakes, defective brakes, unbalanced wheels), and when I reported this, Probikeshop did not reimburse me completely. Very disappointed.

Rated 1 out of 5 stars

Not to be recommended. Ordered and received order confirmation then, several days later that they are out of stock. Did not want to deliver the bike anymore. I could have bought the bike for the same... See more

Rated 5 out of 5 stars

The delivery was very fast, got the parcel a couple of days after the order. The packaging was very good, and all the components ordered were in perfect state. I have already mounted on my new set of... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Seit dem Launch der Website im Jahr 2005 hat sich PROBIKESHOP.NET schnell einen Namen in der Welt des Onlinefahrradhandels in Frankreich gemacht und zählt heute zu den europäischen Marktführern der Branche.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Very speedy delivery. I inquired if rim tape would be included with the delivery of the wheels, the agent said it wasn't. Upon opening of the boxes I saw it was, so nice surprise.

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Super!

Everything was great! Good, fast and prompt delivery! Excellent service! Thanks!

July 12, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

I ordered I my bike monday and it was shipped to my door by wednesday morning already. The bike was perfectly easy to put together and it was ready to ride after 30 minutes. So I highly recommend Probike Shop!

July 5, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

Easy ordering and fast delivery for a small price, perfect !

June 23, 2015
Unprompted review
Rated 4 out of 5 stars

Very good.

Everything is ok. Super prices, especially when stuffs became on sale, then they are very cheaper which is great.
I'll give you a minus or a "4 stars" because I have a problem with something about paying. Problem is that, that I cannot to order something on "cash on delivery". I don't know why, but from last few days that option doesn't exist anymore when I come to step 4. (paying).
I sent you a problem on your e-mail, first time I got fast answer, but next time after three my e-mails to you and still no one doesn't answered anything to me.

August 16, 2014
Unprompted review
Rated 5 out of 5 stars

Als Erstversuch/Neukunde sehr zufrieden/As a first attempt / New customer very satisfied!

Am Samstag, 18.01.14 etwas von DT Swiss bestellt und es am Mittwoch, 22.01.14 erhalten per UPS. Und das auf die Entfernung vom Raum Lyon/Frankreich nach Hamburg/Germany. Sehr gutes Ergebnis. Und die Ware war fabrikneu - wie im Shop angeboten. Etwas mehr Füllmaterial im Karton als Stoßdämpfer wäre noch besser gewesen. Aber alles heil angekommen. :-)
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On Saturday, 01/18/14 ordered something from DT Swiss, and on Wednesday, 22.01.14 received via UPS. And that upon the distance from Lyon / France to Hamburg / Germany. Very good result. The product was brand new - as described in the shop. A little more filler in a box as a shock absorber would have been even better. But everything arrived safely :-)

January 26, 2014
Unprompted review

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