PROCare Ltd Reviews 

64
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and professionalism, often noting that the staff go above and beyond to assist them. Many appreciate the team's extensive product knowledge and their willingness to find solutions, making every interaction pleasant and efficient. People frequently commend the high quality and wide range of products, alongside reliable and timely delivery services. Consumers consistently praise the helpfulness and politeness of the staff, noting that nothing is too much trouble and issues are resolved quickly, fostering strong working relationships over many years.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their professionalism,... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and reliable.... See more

Product

Clients share positive opinions on product, highlighting the quality, range, and reliability of items... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting timely and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always deal with Martin Moore when ordering products from PRO care he is always very helpful and informative . If there are any issues with a particular product supply he will always let me know an... See more

Rated 5 out of 5 stars

I’ve used PROCare for the past 5 years while working for various companies fitting wet rooms. They’ve consistently supplied everything we’ve needed . sometimes at the drop of an hat Sales person Karen... See more

Rated 5 out of 5 stars

I have worked with Procare for many years and every time they work professionally and in timely manner. Josh especially goes above and beyond to make sure everything is running smoothly and always is... See more

Rated 5 out of 5 stars

EA Mobility - Purchasing Manager " Good people - Good products - Good prices " This is my mantra when deciding between new suppliers. Procare have supported us through this very successful business... See more


Company details

  1. Manufacturer

Written by the company

PROCare is the UK’s complete accessible bathroom and kitchen solutions provider, with over 24 years of experience manufacturing and supplying wet rooms, adapted bathrooms and adaptive kitchens. We partner with social housing providers, housing associations, occupational therapists and contractors to deliver every aspect of an adaptation project. From our 75 000 sq ft facility in Wigan, we design, manufacture and supply a full range of specialist accessible products, working alongside leading brands. Our national OT‑led survey service, design support and in‑house manufacturing are backed by next‑day logistics - so projects run smoothly with just one order and one invoice, keeping things simple and cost‑effective. As a family‑run business, care, collaboration and innovation sit at the heart of everything we do. Whether it’s creating a barrier‑free bathroom, a wheelchair‑accessible kitchen or a future‑proofed wet room, our purpose is clear: to make accessible, dignified living a standard part of every home, building and community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(64)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jc plumbing heating and electrical…

Jc plumbing heating and electrical services..

We have used procare now for a number of years dealing mainly with Martin who is always available and someone who we trust to get everything sorted.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Danson Developments LTD

Put multiple orders through weekly ,
The company is growing quickly , but still get the personal touch with Martin on the phone in person confirming the order runs smoothly . ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

MARTIN MOORE

MARTIN MOORE, MARTIN MOORE, MARTIN MOORE, need i say more. The service, help and assistance off this guy is genuinely up and above. Helped us out loads with his knowledge, next day deliveries after cut off times and all round assistance.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best sales advisor…

I always deal with Martin Moore when ordering products from PRO care he is always very helpful and informative . If there are any issues with a particular product supply he will always let me know and suggest a work around or an alternative product. First class service from a top guy.
Thank you.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Martin Moore

I’ve worked with Martin Moore at Procare Wetrooms and Bathrooms for many years and he’s always delivered excellent service. He really knows his products, makes the buying process easy, and always finds the right solution. Reliable, helpful, and great to do business with — highly recommended.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Alan Lee at Procare Wigan

I recently had the pleasure of dealing with Alan Lee, Stock Control Manager at Procare Wigan, and I couldn’t be more impressed. From start to finish, Alan displayed professionalism, efficiency, and genuine care.

Big thanks to Alan and the team at Procare Wigan — keep up the great work!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great partners

I deal a lot with Alan and find them a great partner to do business with and long may it continue.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent supply chain

EA Mobility - Purchasing Manager
" Good people - Good products - Good prices "
This is my mantra when deciding between new suppliers. Procare have supported us through this very successful business year, and have maintained this supply chain day in and day out .

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Ryan came to survey my sisters bathroom which requires a change to a wet room for her wheelchair access.
He was very professional, polite and knowledgeable, reassuring Soo throughout the visit.
Pleased with the service offered and would highly recommen

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service, Reliable team

We normally deal with Shaun, who is always incredibly knowledable and reliable. Our products arrive on time and in good condition 99% of the time. The 1% issues are normally resolved quickly and replaced. A pleasure to deal with.
Thanks
The Power Trading Ltd Team in Morecambe

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Spot on

People turn up on time. Very friendly. Do a good professional job. Explain everything. They all seem to know one another. Process involves more than one visit by different people. Good continuity, not waiting long for next phone call for next stage etc.
Hoping the end result is great .
Every confidence so far.

December 10, 2025
Unprompted review

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