I always deal with Martin Moore when ordering products from PRO care he is always very helpful and informative . If there are any issues with a particular product supply he will always let me know an... See more
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PROCare is the UK’s complete accessible bathroom and kitchen solutions provider, with over 24 years of experience manufacturing and supplying wet rooms, adapted bathrooms and adaptive kitchens. We partner with social housing providers, housing associations, occupational therapists and contractors to deliver every aspect of an adaptation project. From our 75 000 sq ft facility in Wigan, we design, manufacture and supply a full range of specialist accessible products, working alongside leading brands. Our national OT‑led survey service, design support and in‑house manufacturing are backed by next‑day logistics - so projects run smoothly with just one order and one invoice, keeping things simple and cost‑effective. As a family‑run business, care, collaboration and innovation sit at the heart of everything we do. Whether it’s creating a barrier‑free bathroom, a wheelchair‑accessible kitchen or a future‑proofed wet room, our purpose is clear: to make accessible, dignified living a standard part of every home, building and community.
Contact info
Units 4 - 6, WN5 8DB, Wigan, United Kingdom
- 01942 206004
- sales@procare-ltd.co.uk
- www.procare-ltd.co.uk
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Reliable fast service
Reliable fast service. would recommend to anyone in the Wetroom industry. Shaun Turton who looks after our account goes above and beyond always to give us the best service possible 5⭐️
Great customer service (Shaun) and a…
Great customer service (Shaun) and a superb delivery service.
Great help sorting out our bathroom
Great help sorting out our bathroom, nothing was too much trouble
Bathroom toilet and hand basin poor…
Bathroom toilet and hand basin poor quality manufacturing faults.
Shower screen doors do not align from manufacturer still waiting to have it resolved.
This bathroom furniture was purchased by landlord fitted by their tradesmen if you can call them that yes I didn't pay directly but did through rent, so I'm justified in reviewing

Reply from PROCare Ltd
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