I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... See more
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See what reviewers are saying
Informative and well presented. I have found both the website and retail experience both straight forward and helpful. The value for money regarding products on offer are very endearing.
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
Shopkeepers are very friendly, polite and helpful. I like to shop in your store. I need more evidence for your products are safe to use for using in kitchen. I suppose I buy anything for cooking that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
239 reviews
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What a wonderful shop I could’ve stayed…
What a wonderful shop I could’ve stayed in there all day the service from the shop assistant was absolutely wonderful very supportive very helpful and amazing experience with absolutely fantastic products I will definitely be shopping in there again
May 29, 2026
Reply from ProCook - Arndale
We're so happy you enjoyed your shopping experience and found our products fantastic! It's wonderful to hear our assistant was supportive and helpful. We look forward to your next visit!
Friendly helpful staff and good range…
Friendly helpful staff and good range of products
May 23, 2026
Reply from ProCook - Arndale
We're so glad you enjoyed our products and found our staff helpful!
Reply from ProCook - Arndale
We're so glad you enjoyed our products and helpful staff!
Great to have a store like this in Manchester city centre.
Great to have a store like this in Manchester city. The range is very good and for most home cooks more than adequate, but, I do look for even more professional style equipment. Maybe the odd extra large size of what is on offer would be even more helpful. I don't want to complain, the store really is an advantage for the city with a great range of quality products at reasonable prices.
May 23, 2026
Reply from ProCook - Arndale
We're so glad you appreciate having our store in Manchester and find our range to be of good quality and value. We value your feedback regarding more professional and larger-sized equipment and will certainly consider this for future inventory. Thank you for your kind words!
Reply from ProCook - Arndale
We're glad our team was helpful and friendly.
The staff went above and beyond to…
The staff went above and beyond to properly advice and demonstrate the product.
May 22, 2026
Reply from ProCook - Arndale
We're so pleased our staff went above and beyond to advise and demonstrate the product for you.
Reply from ProCook - Arndale
We appreciate your positive feedback on the swift delivery and lovely quality. We are so happy you are pleased!
Helpful staff
I was assisted by a very helpful member of staff who was able to confidently provide information on the differences two between two pans in various ranges.
May 15, 2026
Reply from ProCook - Arndale
We're so glad to hear our staff provided confident and helpful information. Thank you for your wonderful feedback!
Reply from ProCook - Arndale
We appreciate you sharing that our staff was helpful and that we offer good quality at a fair price!
Helpful staff and quality products
Helpful staff who answer questions. Great products. Brilliant that I can now browse a store as well as the online shop.
May 19, 2026
Reply from ProCook - Arndale
We appreciate your positive feedback! We're so glad our staff were helpful and that you enjoy browsing our store and online shop.
They have amazing options for cookware…
They have amazing options for cookware and electronics!
May 9, 2026
Reply from ProCook - Arndale
We are so glad you enjoyed our selection of cookware and electronics! Thank you for your kind words.
Helpful sales assistant
The lady who attended to me was very helpful with advice on the size of teapot which was best for my needs, and also informed me of the guarantee if I entered my email address.
May 16, 2026
Reply from ProCook - Arndale
We're so glad to hear our team provided helpful advice and informed you about our guarantee. Thank you for sharing your positive experience with us!
Arndale store
I recently visited the arndale store and was incredibly impressed by the customer service! Cam was extremely helpful in answering all of my questions and well educated on the different appliances and which would fit my need best. The store itself was very tidy and organised making my visit exceptional, I will definitely be coming back!
May 16, 2026
Unprompted review
Reply from ProCook - Arndale
We're so pleased to hear you had such a positive experience at our Arndale store! We appreciate your kind words about our team's helpfulness and knowledge. It's great to know you found the store tidy and organized. We look forward to your next visit!
Reply from ProCook - Arndale
Thank you for your kind words!
The gentleman was very helpful and we…
The gentleman was very helpful and we got what we wanted very easily
May 9, 2026
Reply from ProCook - Arndale
We're so glad our team helped you find exactly what you needed with ease. Thank you!
Reply from ProCook - Arndale
We appreciate your kind words.
Very knowledgeable staff,pointed me in…
Very knowledgeable staff,pointed me in the right direction
May 8, 2026
Reply from ProCook - Arndale
We appreciate you sharing that our staff was knowledgeable.
The wonderful Pro Cook experience
Great products, reasonably priced and sold by an extremely helpful and knowledgeable team. 10 out of 10.
May 3, 2026
Great store
Lots of variety of kitchen goods, im a chef and love to get my knives from here. Staff are always polite and have a.lovely smile on their faces.
May 3, 2026
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