Excellent selection of products which I found to be quite reasonably priced. Staff were very helpful and I would recommend a visit.
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
658 reviews
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Reply from ProCook - Banbridge
We appreciate you letting us know our staff was friendly and helpful; it means a lot to us.
We had a lovely shopping experience in…
We had a lovely shopping experience in your ProCook shop in Banbridge. Staff were exceptional, very helpful and informative.
November 16, 2025
Reply from ProCook - Banbridge
We're happy to hear that you had a lovely shopping experience in our Banbridge shop. We appreciate your positive feedback regarding our team's helpfulness and knowledge.
Failed delivery iniately
Failed delivery iniately. Order not accepted in England. Item had to be re- ordered after I cintacred shop abouf failed delivery
November 12, 2025
Reply from ProCook - Banbridge
We regret the initial delivery failure and that your order wasn't accepted in England. We appreciate you contacting us to re-order the item. Thank you for your feedback.
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality stuff and our nice staff.
good customer service and knowledgeable…
good customer service and knowledgeable assistance
November 18, 2025
Reply from ProCook - Banbridge
We appreciate your positive feedback! We are so happy to hear you received good customer service and knowledgeable assistance.
Great purchase
Procook saucepans look really good and the glass lids makes life easy when checking if food is simmering properly. They cook well and wash up simple. All in all a great purchase.
November 8, 2025
Reply from ProCook - Banbridge
We're happy to hear that you find the saucepans visually appealing and appreciate the convenience of the glass lids. It's great to know they cook well and are easy to clean. Thank you for your positive feedback!
Very helpful advice
November 16, 2025
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
It's my 3rd visit to Procook & I still…
It's my 3rd visit to Procook & I still love it. I love the quality of all products.
November 16, 2025
Reply from ProCook - Banbridge
We're happy you love the quality of our products and enjoy visiting us! Thank you for your continued support and positive feedback.
Polite assistants
Had an issue with a frying pan and the two assistants were ever so polite and helpful.
Got sorted quickly.
November 13, 2025
Reply from ProCook - Banbridge
We're so happy to hear that our assistants were polite and helpful in resolving the issue with your frying pan quickly. We appreciate your positive feedback!
Excellent product and service.
November 10, 2025
Reply from ProCook - Banbridge
We appreciate your positive feedback! We're so glad you enjoyed our excellent product and service.
Shopping at procook
The staff was very attentive and helpful also knowledgeable about the products throughout our shopping experience
November 8, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff attentive, helpful, and knowledgeable.
Staff very friendly and professional
Staff very friendly and professional, spoke about different options for cookware in detail which were best for my needs. Fully recommend !!
November 9, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that our staff were friendly and professional and provided detailed options.
Very helpful …
Very quick helpful friendly staff who were very knowledgeable about their stock
November 11, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff quick, helpful, and knowledgeable.
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review. We're so happy to hear that our staff was of great help.
Excellent customer service
November 10, 2025
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great shop very helpful staff
Great shop very helpful staff. Excellent products at great prices
November 5, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our helpful staff and excellent products.
Lady serving in the shop was very…
Lady serving in the shop was very friendly and helpful. I asked her advice on the knives as that was what I went into buy. But ended up buying storage jars and sisisors as well. Pleased with all my buys will be back for more.
November 4, 2025
Reply from ProCook - Banbridge
We're happy to hear that the team member was friendly and helpful, and that you were pleased with your purchases. We appreciate you taking the time to leave us this positive feedback, and we look forward to your return.
Reply from ProCook - Banbridge
We appreciate you letting us know that our staff was helpful to you, and we thank you for your feedback.
Tried to fry eggs in lots of oil and…
Tried to fry eggs in lots of oil and they stuck to pan.
November 7, 2025
Reply from ProCook - Banbridge
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
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