Excellent selection of products which I found to be quite reasonably priced. Staff were very helpful and I would recommend a visit.
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Company replied
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
657 reviews
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Very helpful friendly staff.
January 23, 2026
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Exceptional Staff
Jamie in the Banbridge shop was so helpful. Asked all the right questions and pointed out things we hadn’t even thought of. Having that level of staff knowledge and help is fantastic, he wasn’t just after a sale he wanted us to get what we needed. Will definitely be back
January 18, 2026
Sales assistant was very helpful in…
Sales assistant was very helpful in fulfilling my expections of new saucepan’s and telling me of any offers and promotions that was available in the range I had selected.
January 18, 2026
Reply from ProCook - Banbridge
We're delighted the sales assistant was so helpful in meeting your expectations for new saucepans and informing you of available offers. We appreciate your positive feedback!
Shop assistant very good
January 12, 2026
Very helpful staff.
January 11, 2026
Reply from ProCook - Banbridge
We appreciate your positive feedback regarding our shop and customer service; we are so happy you enjoyed them!
1st time to visit Procook
The staff were very knowledgeable and helpful. I purchased a wok, knife sharpener and kitchen knife block. I will definitely be back soon.
December 16, 2025
Reply from ProCook - Banbridge
We're happy to hear that our staff were knowledgeable and helpful during your purchase of the wok, knife sharpener, and kitchen knife block. We appreciate your feedback and look forward to your return!
Your staff
Your staff. They are both professional & friendly. Eventhough it was a busy time, they took the timetable help.
December 14, 2025
Reply from ProCook - Banbridge
We're happy to hear that our staff was helpful and professional! We appreciate you taking the time to recognize their efforts during a busy period.
Product knowledge and excellent service
Excellent service from staff who understand the products the sell.
December 17, 2025
Reply from ProCook - Banbridge
We appreciate you sharing your experience! We are so happy to hear that you received excellent service from our knowledgeable staff.
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear you got a good deal.
Reply from ProCook - Banbridge
We appreciate you sharing your positive experience with us. We are so happy to hear that you found our team member helpful.
Love this shop
Love this shop. Apart from practical kitchen tools Procook also have beautiful and quality tableware. From candle holders to cake stands. Things that make a house a home.
December 16, 2025
Reply from ProCook - Banbridge
We're happy to hear that you love our shop and appreciate the quality and beauty of our tableware and kitchen tools. Thank you for your positive feedback; it means a lot to us.
great shopping experience
great staff, not pushy,
friendly
shop has a wide range of items.
definitely be back in future,
December 14, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and enjoyed our wide range of items.
Staff in the shop were so friendly and…
Staff in the shop were so friendly and helpful - couldn’t be nicer
December 16, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful.
Variety is super & staff are great.
December 15, 2025
Reply from ProCook - Banbridge
We appreciate you letting us know about the super variety and great staff! We are so happy to hear it.
Reply from ProCook - Banbridge
We appreciate you letting us know our shop was well laid out, and our staff was very helpful! We're so glad to hear it.
The man who served me was so pleasant…
The man who served me was so pleasant and helpful
December 14, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was pleasant and helpful.
Very attentive shop assistance who was…
Very attentive shop assistance who was knowledgable and helpful about the products
December 14, 2025
Reply from ProCook - Banbridge
We appreciate you sharing your experience! We're so happy to hear that you found our shop assistance attentive, knowledgeable, and helpful.
Enjoyable shopping experience
The lady to whom I asked for advice was extremely helpful, pleasant and professional. I have always found the staff to be courteous, friendly and knowledgeable.
December 11, 2025
Reply from ProCook - Banbridge
We're so glad to hear that the staff was helpful, pleasant, and professional! We appreciate your positive feedback regarding their courteous, friendly, and knowledgeable service.
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was friendly and helpful; it means a lot to us.
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