Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
650 reviews
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Great staff member found the product I…
Great staff member found the product I was looking for (cast iron pan)
June 16, 2026
Reply from ProCook - Banbridge
We're so glad our staff could help you find exactly what you needed. We appreciate your kind words!
Great service and knowledge of…
Great service and knowledge of products, extremely helpful
June 14, 2026
Reply from ProCook - Banbridge
We're so glad you found our service and product knowledge helpful! Thank you for your feedback.
Staff are really informative and very…
Staff are really informative and very helpful, a lovely shop .
I’ll definitely be back
June 12, 2026
Good service and helpful staff in shop
June 11, 2026
Reply from ProCook - Banbridge
We're glad you found our service good and our staff helpful.
Staff very helpful knives very dharp
June 10, 2026
Excellent staff with a friendly…
Excellent staff with a friendly approach to customers great range of products
May 31, 2026
Very pleasant and helpful staff member
June 4, 2026
The shop assistant was very helpful and…
The shop assistant was very helpful and knew what she was talking about would go back again
May 27, 2026
Reply from ProCook - Banbridge
We appreciate your positive feedback!
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lady that served us was very pleasant…
Lady that served us was very pleasant and helpful.
May 24, 2026
Reply from ProCook - Banbridge
We're so glad our team was pleasant and helpful. We appreciate your feedback!
The young gentleman was extremely…
The young gentleman was extremely friendly and also helpful on our visit to the store. He offered practical advice regarding our choices. Happily recommend this store
May 20, 2026
Reply from ProCook - Banbridge
We're so pleased to hear our team provided friendly and helpful advice during your visit. Thank you for happily recommending our store!
a super range of products
a super range of products. a really genuinely helpful staff member. so friendly.
May 21, 2026
Reply from ProCook - Banbridge
We're so glad you enjoyed our product range and found our staff genuinely helpful and friendly. Thank you!
Young lady very cheerful and happy to…
Young lady very cheerful and happy to help
Chatted to my husband as she showed us knives
May 20, 2026
Reply from ProCook - Banbridge
We are so glad to hear you had such a positive experience with our team member. We appreciate your kind words!
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