Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Company replied
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
653 reviews
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Young lady very cheerful and happy to…
Young lady very cheerful and happy to help
Chatted to my husband as she showed us knives
May 20, 2026
Reply from ProCook - Banbridge
We are so glad to hear you had such a positive experience with our team member. We appreciate your kind words!
Reply from ProCook - Banbridge
We appreciate your positive feedback! We are delighted!
the staff where great and gave really…
the staff where great and gave really good advice on other knives, Damascus Steel, that i am interest in
May 5, 2026
Reply from ProCook - Banbridge
We're so glad our staff provided excellent advice on Damascus Steel knives. We appreciate your kind words.
Really fell in love with the products…
Really fell in love with the products on offer. New and refreshing colours for a new kitchen. Staff were helpful and even helped to carry my heavy purchases to my car.
May 9, 2026
Reply from ProCook - Banbridge
We're so happy you loved our products and found refreshing colors for your kitchen! We're glad our staff could assist with your purchases.
Lovely shop to browse 😊.Well set out.
Lovely shop to browse 😊.Well set out.
Pleasant staff.😊
Good quality products.
May 2, 2026
Reply from ProCook - Banbridge
We're so glad you enjoyed our shop, layout, staff, and products! Thank you for your kind words.
A 1st class store!
I was very impressed with this store. My first time to visit it! A great variety of kitchen utensils/kitchenware!
Some good offers too!! I would highly recommend!
May 7, 2026
Reply from ProCook - Banbridge
We're so happy to hear you were impressed with your first visit! We're glad you found a great variety of kitchenware and good offers.
Helpful staff (Suzanne)
May 4, 2026
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Looks good haven’t used it yet
April 30, 2026
Reply from ProCook - Banbridge
Thanks for your feedback! We hope you enjoy it.
Staff member very helpful
Staff member very helpful. Explained pros & cons of product very simply. Would recommend shop. Delighted with purchase.
April 27, 2026
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff member was helpful and that you are delighted with your purchase.
Reply from ProCook - Banbridge
We appreciate you letting us know that our staff was friendly and knowledgeable and that you liked our product choice!
Reply from ProCook - Banbridge
We appreciate you sharing that our service was prompt and friendly and that you liked our superior goods!
Lovely helpful staff and a great range…
Lovely helpful staff and a great range of products
April 27, 2026
Reply from ProCook - Banbridge
We appreciate you letting us know that you enjoyed our great range of products and helpful staff!
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have good availability. It means a lot to our team.
Efficient and well informed staff…
Efficient and well informed staff advising on purchase of Stainless Saucepans and frying pan which were PFAS free. The set I had seen on your website were reduced to £79 which was a brilliant reduction for a set with 10 year guarantee.
April 25, 2026
Reply from ProCook - Banbridge
We're delighted to hear about the efficient service you received and that you found PFAS-free cookware with a great discount and guarantee! Thank you for your positive feedback.
Very helpful staff.
April 25, 2026
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was pleasant; it means a lot to our team.
Staff was very attentive.
April 19, 2026
Reply from ProCook - Banbridge
We appreciate you noting our staff's attentiveness. It means a lot that you had a positive experience with our team!
Norwich City Centre branch once again have given…
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an item which was low on stock and grateful it was put aside and kept until they arrived a few days later. Very happy with purchases. High quality kitchen shop
April 22, 2026
Reply from ProCook - Banbridge
We're happy to hear about the excellent customer service you received at our Norwich branch. We appreciate that you recognize our staff answering the phone before closing and reserving your item. We're glad you're happy with your purchases!
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