Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Company replied
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
653 reviews
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A very good range of goods very helpful…
A very good range of goods very helpful staff. Very happy with my visit to ProCook
April 17, 2026
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our range of goods and helpful staff.
Very helpful staff and willing to help
Very helpful staff and willing to help
Excellent service from Diane
April 21, 2026
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was very helpful to you.
Great shop
When we walk into the shop the staff spoke it's our second to buy from this shop
April 19, 2026
Reply from ProCook - Banbridge
We're happy to hear that our staff spoke to you when you visited our shop! We appreciate you choosing us for your second purchase. Thanks for your feedback.
A great shop but some of the products are a bit "tacky"!!
Lovely shop and the two members of staff were friendly and very helpful!
I own the Damascus 67 Knife set and it is really superb...pity that some of the other kitchen "gadgets" are so poorly made!
April 17, 2026
Beautiful shop full of lovely kitchen…
Beautiful shop full of lovely kitchen ware and very helpful and friendly staff.
April 11, 2026
Store assistant was very helpful and…
Store assistant was very helpful and had good product knowledge
April 9, 2026
A Very pleasant and helpful woman found…
A Very pleasant and helpful woman found the product I was looking for it was a very pleasant experience thank you
April 6, 2026
Reply from ProCook - Banbridge
We appreciate you letting us know about the great service; it means a lot to our team that you are happy.
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
The Lady was very friendly & helpful
The Lady was very friendly & helpful.
Good interaction skills with the public.
April 3, 2026
Excellent sales staff
Sales staff were very helpful and put together a package of goods to meet our needs at a very good price.
April 4, 2026
Reply from ProCook - Banbridge
We appreciate you letting us know that our staff was knowledgeable and extremely helpful; it means a lot to our team.
Great services and knowledgable on all…
Great services and knowledgable on all products
April 3, 2026
Quality products with great service and…
Quality products with great service and knowledge from the staff !
April 4, 2026
Great variety
Great shop, fab range of goods, very helpful and friendly staff. Happy with my purchase.
April 4, 2026
Reply from ProCook - Banbridge
We appreciate you sharing that you found our prices good and our staff helpful and knowledgeable!
Good product
Good product - easy to use and efficient.
Only comment would be limited battery life but recharges rapidly.
April 3, 2026
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