ProCook - Bath Reviews 

937
TrustScore 5 out of 5

4.9

4-5 Quiet Street, BA1 2JS BATH, GB


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Rated 5 out of 5 stars

High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... See more

Company replied

Rated 5 out of 5 stars

I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... See more

Rated 5 out of 5 stars

I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... See more

Rated 5 out of 5 stars

The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 4-5 Quiet Street, BA1 2JS, BATH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

937 reviews

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4.9

All reviews

(937)

25,943 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent pans.

May 2, 2026
ProCook - Bath logo

Reply from ProCook - Bath

Thank you for your kind words! We're thrilled to hear that you're happy with our pans. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Very professional

Very professional, informative and i got exactly whst i wanted

April 29, 2026
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Reply from ProCook - Bath

We're glad you found us professional and informative, and got exactly what you wanted.

Rated 5 out of 5 stars

Very nice shop

Very nice shop, good range of choice, very helpful and friendly staff. The home range is really nice and doesn’t cost the earth. Overall very satisfied. Thank you.

April 30, 2026
Rated 5 out of 5 stars

We went to buy new kitchen knives

We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an opportunity to register our product guarantee in store. Overall a very positive experience. Thank you.

April 29, 2026
Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful. Explaining the difference between products. No pressure to buy.

April 28, 2026
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Reply from ProCook - Bath

We're happy to hear that our staff was friendly and helpful while explaining the products. We appreciate that you felt no pressure to buy, and thank you for your feedback.

Rated 5 out of 5 stars

We were very well advised in the shop…

We were very well advised in the shop and bought a great pot. Very pleased!

April 24, 2026
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Reply from ProCook - Bath

We appreciate you taking the time to leave us this great review! We're so happy to hear that you were well-advised and pleased with your purchase.

Rated 5 out of 5 stars

Staff have good product knowledge

Quick and easy visit to the store. Assistant took me to what I was looking for in store. Explained the scales and did a demo. Really helpful.

April 27, 2026
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Reply from ProCook - Bath

We appreciate you taking the time to leave us this great review! We're so happy to hear that the assistant was helpful and explained the scales with a demo.

Rated 5 out of 5 stars

Great service

April 27, 2026
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Reply from ProCook - Bath

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 4 out of 5 stars

Store extremely neat and well laid out

Store extremely neat and well laid out. Staff very knowledgeable and friendly although a little over powering. Felt a little under pressure to purchase

April 25, 2026
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Reply from ProCook - Bath

We're happy to hear that you found our store well-organized and our staff knowledgeable. We'll address the pressure you felt to make a purchase. Thanks for your feedback.

Rated 5 out of 5 stars

Very helpful lady when deciding on what…

Very helpful lady when deciding on what knives to buy for my daughter.
Lots of advice too.

April 23, 2026
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Reply from ProCook - Bath

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and gave lots of advice.

Rated 5 out of 5 stars

Helpful staff

Helpful staff

April 18, 2026
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Reply from ProCook - Bath

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 5 out of 5 stars

staff were excellent

staff were excellent, customer service and interaction could not have been better.
we got exactly what we needed and at a perfectly reasonable price.
great stuff 👍🏻😊

April 16, 2026
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Reply from ProCook - Bath

We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent customer service and found what you needed at a reasonable price.

Rated 5 out of 5 stars

ProCook Bath

I always enjoy browsing in ProCook, Bath. They have lots of excellent products on display. Staff are knowledgeable, polite and helpful.

April 16, 2026
ProCook - Bath logo

Reply from ProCook - Bath

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoy browsing in our Bath store and that you find our staff helpful.

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