High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... See more
Company replied
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... See more
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... See more
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
937 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They had we we wanted!
April 18, 2026
Really nice and useful kitchenware
Really nice and useful kitchenware, designed well, aesthetically pleasing and a really good price. Staff in the Bath store are also lovely.
April 18, 2026
Friendly staff and a warm welcome
Friendly staff and a warm welcome. Lots of quality kitchenware to see. I will visit again.
April 13, 2026
My local ProCook is in Bath
My local ProCook is in Bath, and I have always found the staff to be helpful and friendly. A great range of quality cookware to.
April 16, 2026
The customer service assistants were…
The customer service assistants were knowledgeable and helpful.
April 16, 2026
Very courteous and informative service
Very courteous and informative service. I was helped source the item I wanted and the details were discussed with me .
April 14, 2026
Great choice and helpful staff
April 13, 2026
Very helpful and informative.
Very helpful and informative.
I was looking for a cool box.
The assistant found one for me and explained about the ice blocks which I also purchased.
Explanations and details were also given about using the cool box.Excellent.Thank you.
.
April 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Reply from ProCook - Bath
We appreciate you taking the time to leave us this wonderful feedback. We're so glad to hear that you had a positive experience.
Great Easter moulds
Great Easter moulds, cutters and mini baking tray and cooling rack. Good value bundle and everything works well. Bet satisfied with this purchase.
April 2, 2026
Good products and service
Went to have a second look at a cleaver I had thought about getting. The staff were helpful and careful about everyone's safety during this, which I appreciated.
There was an offer of £10 off a £50 purchase which I wasn't that concerned with, but as I was £1 off, it worked out to me essentially getting 3 utensils for free which was nice.
April 4, 2026
Great shop
the shop was laid out nicely, the staff were pleasant and chatty. The products were of good quality.
April 4, 2026
Reply from ProCook - Bath
We appreciate you taking the time to share your experience! We're so glad to hear that you liked our shop's layout, our staff, and our products' quality.
Reply from ProCook - Bath
We appreciate you sharing that our shop layout was lovely and our staff were friendly!
Friendly helpful staff.
April 2, 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Super Reliable
The team is always super helpful and knowledgeable. Loads to choose from and always a solution to my needs.
April 1, 2026
Total professional store
The staff were very friendly and helpful. They had great knowledge of the ranges they stocked and also tips on after care. The store was very clean, tidy and displayed items were clean and well presented
March 28, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.