Very friendly and knowledgeable assistant who advised me on which funnel would be best. I had tried 4 other stores with no luck but got exactly what I wanted at proCook Bishops Stortford.
Location
Switch location10 South Street, CM23 3AT Bishops Stortford, GB
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See what reviewers are saying
The price displayed on the item i brought was different at the til ,when i questioned this the member of staff explained that all the prices had gone up and that the shelf edge label had not been chan... See more
Company replied
Very knowledgeable staff. The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable... See more
Company replied
Great shop, had exactly what I wanted, served by super friendly staff and now have an amazing quality knife.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
10 South Street, CM23 3AT, Bishops Stortford, United Kingdom
4.8
Excellent
455 reviews
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Reply from ProCook - Bishops Stortford
We're glad you appreciated our staff and product selection. We value your positive feedback!
Great shop
Great shop, had exactly what I wanted, served by super friendly staff and now have an amazing quality knife.
July 2, 2026
Helpful and friendly staff plus the…
Helpful and friendly staff plus the item I was looking for.
July 1, 2026
Reply from ProCook - Bishops Stortford
We're so glad you found the item you were looking for and that our staff was helpful and friendly! Thank you for your kind words.
Reply from ProCook - Bishops Stortford
We are so glad to hear that your experience with us was easy and that our team was helpful. We appreciate your kind words.
Seems to be a well made griddle pan
Seems to be a well made griddle pan, the non stick coating works well. Plus a 25 year warranty.
June 21, 2026
Very friendly staff
Very friendly staff, helpful & knowledgeable. Great range is stock too
June 14, 2026
Reply from ProCook - Bishops Stortford
We're so glad you enjoyed our stock and found our staff friendly, helpful, and knowledgeable! Thank you.
The sales team in the bishop Stortford…
The sales team in the bishop Stortford branch are very helpful and always walking the floor to help customers. Always a great experience when I’m in there.
June 13, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear our staff was helpful. We appreciate your feedback.
Very friendly and knowledgeable…
Very friendly and knowledgeable assistant who advised me on which funnel would be best. I had tried 4 other stores with no luck but got exactly what I wanted at proCook Bishops Stortford.
June 9, 2026
Shopping
Found all the items I was interested in; member of staff had mentioned a special offer; I've used it
June 1, 2026
Always make an excuse to visit this…
Always make an excuse to visit this excellent store. Sales staff always polite and helpful
June 1, 2026
Quality products and excellent service,
June 1, 2026
Reply from ProCook - Bishops Stortford
We are so happy you are pleased with our products and service.
Good advice from staff
May 26, 2026
Reply from ProCook - Bishops Stortford
We appreciate your kind words about our staff's helpful advice. Thank you for your positive feedback.
Reply from ProCook - Bishops Stortford
We appreciate your positive feedback.
Member of staff ( scottish guy) was…
Member of staff ( scottish guy) was really friendly & knowledgeable. Excellent customer service.
Product, good quality
May 25, 2026
Reply from ProCook - Bishops Stortford
We appreciate your wonderful feedback! We're so happy to hear you received excellent customer service and found our product to be of good quality.
Disappointed!!
The price displayed on the item i brought was different at the til ,when i questioned this the member of staff explained that all the prices had gone up and that the shelf edge label had not been changed, but clearly this was not a new product and had not cost the company anymore more money!!disappointed
May 27, 2026
Reply from ProCook - Bishops Stortford
We appreciate you bringing this pricing discrepancy to our attention. We understand your frustration when the price at the till was different from the shelf. We are reviewing our processes to ensure accurate pricing.
Lovely products and service as always
May 22, 2026
Reply from ProCook - Bishops Stortford
We appreciate your continued support!
Great store and staff
Your store is always clean and tidy. It is organised in a logical manner and your staff are always friendly, welcoming and helpful. Probably my favourite store.
May 24, 2026
Reply from ProCook - Bishops Stortford
We're so pleased to hear you find our store clean, tidy, and well-organized. It's wonderful that our staff are friendly and helpful!
Excellent product at a very good price
May 21, 2026
Reply from ProCook - Bishops Stortford
We're glad you liked our product and price.
Reply from ProCook - Bishops Stortford
We appreciate your kind words about our staff and equipment!
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