It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... See more
Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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See what reviewers are saying
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... See more
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... See more
Company replied
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
375 reviews
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The CSA was polite and courteous
The CSA was polite and courteous, arranged a demonstration with various knives with real fruit and vegetables, and dealt with our return item and purchase an efficient way.
June 19, 2025
Reply from ProCook - Bracknell
We're happy to hear that the demonstration with the knives and the handling of your return and purchase were efficient and satisfactory. We appreciate your positive feedback.
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful assistants in Pro cook l…
Very helpful assistants in Pro cook l would definitely recommend them .
June 22, 2025
Reply from ProCook - Bracknell
We appreciate you recommending our assistants! We're so happy to hear that they were very helpful to you during your visit to our store.
Reply from ProCook - Bracknell
We appreciate your feedback and hope our pan meets your expectations over time with regular use. Thanks!
Helpful and friendly staff made it a…
Helpful and friendly staff made it a great shopping experience. Products well displayed and descriptions very helpful and relevant.
June 21, 2025
Reply from ProCook - Bracknell
We're so glad to hear that our helpful and friendly staff enhanced your shopping experience! We appreciate your feedback regarding our well-displayed products and relevant descriptions.
Reply from ProCook - Bracknell
We're happy to hear that you received helpful advice and assistance. Thank you for sharing your positive experience with us!
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
To purchase goods
I arrive at shop girl did not speak. Was in the store for awhile then another girl came from out back. Said hello and asked if I needed help. While she was serving we was chatting. Then other girl rudely started to try to over take. Saying she can help . I had to snap at her to butt out.
June 11, 2025
Reply from ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The shop is well set out very easy to…
The shop is well set out very easy to look around
June 10, 2025
Reply from ProCook - Bracknell
We're happy to hear that you found our shop easy to navigate and look around. Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Bracknell
We're happy to hear that you are very pleased with the quality of your new set of pans. Thank you for sharing your positive experience with us!
Reply from ProCook - Bracknell
We're so glad to hear that our sales assistant was friendly and helpful! We appreciate your positive feedback and that you love your product.
Excellent customer service
Excellent customer service,
Showed us the options , and the items on sale...
Also explained the functionality , and the discount for further shopping in June
May 27, 2025
Reply from ProCook - Bracknell
We're happy to hear that you found our customer service excellent. We appreciate that our team showed you the options and explained the functionality and discounts. Thank you for your positive feedback.
Great product with low price
The price of the products are very reasonable especially those are on sale. Very nice staffs and comfortable shopping environment.
May 31, 2025
Reply from ProCook - Bracknell
We're happy to hear that you find our product prices reasonable, especially the sales. We appreciate your positive feedback regarding our staff and shopping environment!
Helpful staff
May 30, 2025
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We're so glad you found our staff helpful and our products a great value.
Super service on a very busy Saturday…
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in training but you wouldn’t have known it, very helpful and professional. We love ProCook products they are quality kitchenware.
May 24, 2025
Reply from ProCook - Bracknell
We're so glad to hear about the super service you received on a busy Saturday afternoon. It's wonderful that our team members were helpful and knowledgeable in assisting you with your choices on pans and knives. We appreciate your recognition of their professionalism and are delighted you love our quality kitchenware. Thank you for your kind review!
Great service, great products
So helpful and refreshing that he did not try and push other products on us other than what we came in for. Mind you, I did still come out with more as Pro Cook have such wonderful things
May 17, 2025
Reply from ProCook - Bracknell
We're happy to hear that you found our staff member helpful and appreciated their approach. It's great to know you found other wonderful items that caught your eye! Thank you for your positive feedback.
Reply from ProCook - Bracknell
We're happy to hear that we could help you find what you needed! Thanks!
Reply from ProCook - Bracknell
We appreciate your review! We're happy you found a good product range and a knowledgeable staff.
Great service highly recommend would…
Great service highly recommend would definitely buy again great products
May 16, 2025
Reply from ProCook - Bracknell
We appreciate your recommendation and are glad you enjoyed our products and service! We hope to serve you again in the future.
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