A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... See more
Company replied
Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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See what reviewers are saying
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... See more
Company replied
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
421 reviews
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Helpful but not pressured
August 2, 2026
Reply from ProCook - Bracknell
We're glad our assistance was helpful without being overbearing. We appreciate your feedback.
Really nice staff in the shop
Really nice staff in the shop. Polite and pleasant to deal with. Good dis[lays in the shop.
August 5, 2026
Reply from ProCook - Bracknell
We're so happy you found our staff polite and pleasant to deal with! We're also glad you enjoyed the good displays in our shop. Thank you for your kind words.
Helpful staff and great products
Staff were helpful and found me what I needed. No pressure, just useful guidance to help me make my own decision. Love the products and selection in store.
August 7, 2026
Reply from ProCook - Bracknell
We're so pleased our staff were helpful and provided useful guidance without pressure. It's wonderful to hear you love our products and the selection in-store!
I just want to say a big thank you
I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting out of a Taxi after an undisclosed number of beers and whiskeys in Windsor with a good mate of mine 🤣. It just goes to show there are still some thoroughly decent and honest people about. If I can find you I’d love to get the chance to thank you properly! THANK YOU!
August 2, 2026
Reply from ProCook - Bracknell
We are so glad to hear about this wonderful act of kindness and that your card holder was returned safely! It truly warms our hearts to know there are such honest people in the community. We hope you get the chance to properly thank them. Thank you for sharing such a positive experience with us.
Great quality products.
August 2, 2026
Very helpful friendly staff member who…
Very helpful friendly staff member who quickly found what we were looking for
July 24, 2026
I purchased 8 really beautiful mugs for…
I purchased 8 really beautiful mugs for a fantastic price. I am very happy with them
July 7, 2026
Good range of products helpful…
Good range of products helpful knowledgeable staff with a smile.
July 9, 2026
Reply from ProCook - Bracknell
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Assistant went to stockroom to get the…
Assistant went to stockroom to get the product I wanted
June 30, 2026
Reply from ProCook - Bracknell
We're glad our assistant was able to retrieve the product you were looking for. We appreciate your feedback.
Reply from ProCook - Bracknell
We're so glad you enjoyed our friendly staff and the good price on our product! We appreciate your positive feedback.
Helpful and knowledgeable sales representative
The sales representative on duty was welcoming, polite and very helpful in recommending the product I was looking for.
June 25, 2026
Shop assistant was very helpful
Shop assistant was very helpful answering our questions about the knife and nicely wrapped up purchase at checkout which was unexpected.
June 26, 2026
It’s always a pleasure to visit Pro…
It’s always a pleasure to visit Pro cook Bracknell.
I’ve been a few times recently shopping for my new home.
An inspiring collection of products and the team there are always so welcoming and helpful.
I look forward to visiting again very soon
June 25, 2026
Reply from ProCook - Bracknell
We appreciate your positive feedback on our product and service!
Staff very helpful and welcoming
June 16, 2026
Reply from ProCook - Bracknell
We appreciate your feedback about our helpful and welcoming staff.
Store was beautifully laid out
Store was beautifully laid out, very spacious, lots of stock, clearly labelled. Till assistant very helpful and friendly with customer service.
June 17, 2026
Reply from ProCook - Bracknell
We're so pleased you enjoyed our store's layout, spaciousness, and clear labeling. We appreciate your kind words about our helpful team!
The staff were good and the shop was…
The staff were good and the shop was well laid out with everything I needed
June 12, 2026
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