It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... See more
Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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See what reviewers are saying
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... See more
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... See more
Company replied
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
375 reviews
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Lovely helpful staff
October 28, 2025
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Time and patience in helping and…
Time and patience in helping and advising me on which product to purchase. I was not rushed or forced into anything
October 29, 2025
Reply from ProCook - Bracknell
We're so happy to hear that you felt supported in choosing the right product. We appreciate your feedback regarding our team's patience and helpful advice!
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us a review! We're so glad you consistently enjoy our service.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We're delighted you appreciate our product selection; it means a lot to us.
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy you found our shop friendly and helpful and liked our products.
Range of pans great
Range of pans great. Made choosing easy as the price range was good as well.
October 25, 2025
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this review. We're so happy to hear that you found a great pan within your price range.
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our clean store and friendly staff.
Friendly and plenty of choice.
October 20, 2025
Reply from ProCook - Bracknell
We're glad you found our team friendly and our selection plentiful. Thank you for your positive feedback; it means a lot to us.
Quality products
Quality products, clean and well organised store, efficient and friendly staff.
October 15, 2025
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our quality products, store, and staff.
Great storeThe selection and price of the goods is…
The selection and price of the goods is very good. The items are modern, practical with huge selection.
The staff is helpful and always on hand to give an advice.
It's great asset to Bracknell.
October 15, 2025
Reply from ProCook - Bracknell
We're delighted you appreciate our good selection, prices, and the modern, practical nature of our items. It's great to hear our staff is helpful and that our store is a great asset.
Great customer service and value.
Colleague that served us was attentive, greeted us on entering the store and checked to see if we needed any further assistance with making our purchase.
Service was prompt and professional.
October 12, 2025
Reply from ProCook - Bracknell
We're happy to hear that our colleague was attentive and provided prompt, professional service. We appreciate your positive feedback regarding your purchase experience!
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great friendly service
Great friendly service, product is very good. Would definitely recommend to friends and family
October 9, 2025
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and liked our product.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear you loved our excellent service. Thank you for your time.
what a refreshing change
what a refreshing change. Staff that know the products they are selling. would recommend.
October 4, 2025
Reply from ProCook - Bracknell
We appreciate you sharing your experience! We're so glad to hear that you found our staff knowledgeable and would recommend us.
Plenty of choice
Accidently smashed a side plate, easily replaced as plenty of available stock in store.
September 29, 2025
Reply from ProCook - Bracknell
We're happy to hear that replacing the side plate was easy due to the availability of stock in our store. We appreciate your feedback!
Excellent service and I have an…
Excellent service and I have an excellent and useful product from Pro Cook
September 26, 2025
Reply from ProCook - Bracknell
We appreciate you taking the time to share your experience! We're so happy to hear that you find our service and products excellent and useful.
Replacing pans and a wok
We have replaced our pans and wok moving on to induction cooking. Good range to choose from and helpful staff
September 24, 2025
Reply from ProCook - Bracknell
We're happy to hear that you found a good range for your induction cooking needs and that our staff were helpful. Thank you for your positive feedback!
Friendly staff
Friendly staff, knowledgeable and helpful. Didn't push to sell, but listened to what we needed and offered the best solution for us - was buying a good quality chef's knife.
September 28, 2025
Reply from ProCook - Bracknell
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. We appreciate that they listened to your needs and offered the best solution for your chef's knife purchase.
Excellent products and customer…
Excellent products and customer service. Got 20 year warranty on a steel saucepan.
September 23, 2025
Reply from ProCook - Bracknell
We're happy to hear that you're enjoying our products and customer service! We're also glad you appreciate the 20-year warranty on your steel saucepan. Thanks for your feedback.
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