ProCook - Bracknell Reviews 

375
TrustScore 4.5 out of 5

4.7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB


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Rated 5 out of 5 stars

It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... See more

Rated 5 out of 5 stars

The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... See more

Rated 5 out of 5 stars

Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

375 reviews

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4.7

All reviews

(375)

26,206 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service

September 21, 2025
ProCook - Bracknell logo

Reply from ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

The young lad that served me was very…

The young lad that served me was very helpful and polite

September 15, 2025
ProCook - Bracknell logo

Reply from ProCook - Bracknell

We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and polite.

Rated 5 out of 5 stars

Great saucepan

Great saucepan. Worth the money

September 15, 2025
ProCook - Bracknell logo

Reply from ProCook - Bracknell

We're happy to hear that you find our saucepan great and worth the money. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service

Friendly. Helpful. Great service. Great range of goods. Well presented for customer viewing. Made customer feel valued.

September 15, 2025
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Reply from ProCook - Bracknell

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and helpful, and liked our range of goods.

Rated 5 out of 5 stars

Staff very polite and helpful

Staff very polite and helpful

September 11, 2025
ProCook - Bracknell logo

Reply from ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Excellent throughout!

The young man who dealt with us was absolutely superb.
His knowledge of the products was outstanding, his manner and approach were excellent.
At no point was there any pressure to buy, I merely acted on instinct and happily spent quite a bit of money in store due to the professionalism of the staff member.

September 12, 2025
Rated 5 out of 5 stars

Love this shop for all cooking utensils…

Love this shop for all cooking utensils and everything else kitchen related excellent value for money.

September 6, 2025
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Reply from ProCook - Bracknell

We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.

Rated 5 out of 5 stars

Excellent service as per usual

Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.

September 1, 2025
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Reply from ProCook - Bracknell

We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.

Rated 5 out of 5 stars

Mulata

Clean shop and great customer service 👌

August 31, 2025
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Reply from ProCook - Bracknell

We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.

Rated 5 out of 5 stars

Great purchase

They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.

August 27, 2025
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Reply from ProCook - Bracknell

We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.

Rated 5 out of 5 stars

Clean

Clean, easy to navigate, polite staff member

August 26, 2025
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Reply from ProCook - Bracknell

We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.

Rated 5 out of 5 stars

The service by the staff in store was…

The service by the staff in store was great. They were knowledgeable and very helpful and followed all saftey rules that are needed for buying knives.

August 25, 2025
ProCook - Bracknell logo

Reply from ProCook - Bracknell

We're delighted to hear that our staff provided great, knowledgeable, and helpful service while adhering to all safety rules for knife purchases.

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