I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... See more
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... See more
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... See more
Company replied
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
4.8
Excellent
230 reviews
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Very good
Very good. We bought a set of Paisley mugs which are a very cheerful addition to our crockery
March 13, 2026
Reply from ProCook - Bromley
We're happy to hear that you find our Paisley mugs to be a cheerful addition to your crockery. Thank you for sharing your positive experience with us!
We had a problem with the item we…
We had a problem with the item we bought. Returned it to the shop and they were able to help us with the problem.
March 4, 2026
Reply from ProCook - Bromley
We're happy to hear that we were able to assist you with the issue you experienced with your purchase when you visited our shop. We appreciate your feedback.
Warm Friendly Staff- Considering that it was a few minutes…
Considering that it was a few minutes to closing time, the shop assistant was so happy to serve me with a big sunny smile and was happy to chat to me. He even told me about an offer. The pot I bought was a great buy too.
March 12, 2026
Good customer service
March 11, 2026
Very friendly and helpful staff
Very friendly, knowledgeable, helpful, polite and patient staff in the new ProCook shop.
Thank you!
March 3, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly, knowledgeable, and helpful.
Very helpful staff
Very helpful staff, knew what they where selling and knew how to explain pricing on there products
February 28, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and knowledgeable.
The staff were very helpful and…
The staff were very helpful and explained about the products clearly . Appreciate their help
March 10, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and that they clearly explained our products.
Used to shop here when they were in my…
Used to shop here when they were in my local shopping centre but sadly the shop closed some years ago however they have reopened again. Always found great products at excellent prices so very happy that they have come back.
March 8, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy our staff was attentive and gave good information and advice.
It was the second time I have visited…
It was the second time I have visited the Pro Cook shop in Bromley and, as before the item I wanted was just right and the sales assistant was very kind and helpful. Excellent all round.
March 4, 2026
Reply from ProCook - Bromley
We're happy to hear that the item you wanted was just right and that our sales assistant was very kind and helpful during your second visit to our Bromley shop. We appreciate your excellent feedback!
Lady who served me was very helpful and…
Lady who served me was very helpful and knowledgeable
March 4, 2026
Reply from ProCook - Bromley
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear it.
Great to have this new shop in Bromley
Great to have this new shop in Bromley. The staff are very friendly, helpful & professional
March 2, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff friendly, helpful, and professional.
Very helpful and friendly staff.
March 7, 2026
Reply from ProCook - Bromley
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Reply from ProCook - Bromley
We appreciate your positive feedback; we are so happy you enjoyed our lovely shop and that our staff was super friendly!
Reply from ProCook - Bromley
We appreciate you letting us know our staff was helpful! We are so happy about the positive feedback.
Reply from ProCook - Bromley
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team that you enjoyed your experience.
ProCook Bromley Sets the Standard!
If you’re looking for a kitchenware store that truly delivers both quality products and a fantastic customer experience, ProCook in Bromley absolutely stands out.
From the moment I walked in, the atmosphere of the store was warm, vibrant, and incredibly inviting. Everything was beautifully displayed, making it easy (and enjoyable!) to browse through their impressive range of cookware and kitchen essentials. The whole space had a great energy — clean, organised, and clearly run with pride.
What really made the visit memorable, though, was the staff. Every team member I encountered was attentive, welcoming, and genuinely friendly. They struck the perfect balance between being available to help and allowing you the space to explore the store at your own pace. When I did have questions, they were knowledgeable, patient, and clearly passionate about the products they sell. It’s rare to come across customer service that feels this natural and sincere. ⭐
Shopping here felt less like a routine purchase and more like a genuinely pleasant experience. The combination of excellent service, a great store atmosphere, and high-quality products makes this location a real gem.
I’ll definitely be returning in the future and would highly recommend ProCook Bromley to anyone who enjoys cooking or wants to upgrade their kitchen. A fantastic store with a fantastic team — keep up the great work! 👏🍳
March 3, 2026
Reply from ProCook - Bromley
We're happy to hear that you enjoyed your visit to our Bromley store. We appreciate your kind words regarding our team's attentiveness and the store's atmosphere. It's great to know that you found our products impressive and the service sincere. Thank you for recommending us!
Reply from ProCook - Bromley
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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