I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... See more
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... See more
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... See more
Company replied
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
4.8
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great new store, bright and accessible
A good choice of products and all set out very well. The staff were pleasant and helpful. Will definitely go there again.
April 1, 2026
Helpful and friendly staff but there…
Helpful and friendly staff but there were 2 things they did not stock. However, lovely shop and will return.
March 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The sales girl was extremely helpful
The sales girl was extremely helpful, and it was a pleasure to shop there
March 31, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and enjoyed shopping.
Reply from ProCook - Bromley
We appreciate you taking the time to share that you had a great experience in our shop with our lovely staff!
Reply from ProCook - Bromley
We appreciate you sharing that you enjoyed our great service and quality goods. It means a lot to our team that you love Procook!
The Gentleman i spoke to was very…
The Gentleman i spoke to was very welcoming and helpful. I felt comfortable to ask questions about the product I was buying,and he was very knowledgeable. Keep up the good work.
March 25, 2026
The shop design is very good
The shop design is very good, as are the products on sale. Staff pleasant.
March 28, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop design and products.
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy you found our shop well-equipped and our staff helpful.
Not quite knife friendly as there were…
Not quite knife friendly as there were some marks seen after use. Otherwise easy to clean
March 22, 2026
Reply from ProCook - Bromley
We appreciate your feedback. We're sorry to hear it marked with knives. We'll look into this and are glad it's easy to clean.
A welcome addition to the Glades.
Attractive shop with friendly staff and quality products.
March 19, 2026
Reply from ProCook - Bromley
We appreciate your positive feedback; we are so happy to hear that you enjoyed our attractive shop, friendly staff, and quality products!
Great advice and assistance ffrom staff!
Great advice and assistance from the staff in the shop and a very good stock level against a wide range of items!
March 9, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received great advice and assistance from our staff.
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy our staff were helpful.
Great to see this shop in Bromley
Great to see this shop in Bromley. Great products at really good prices, shopped straightaway🥳
March 20, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our great products and prices in Bromley.
New Bromley shop
Their new shop in Bromley is laid out lovely and the Sales assistant very helpful.
March 20, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our new shop and helpful sales assistant.
A lovely shop
A lovely shop. Plenty of good choice items. Good quality. Reasonably priced.
March 20, 2026
Pro Cook in Bromley
The shop in Bromley is new. The member of staff who helped me choose a new bread knife was very helpful.
March 19, 2026
Reply from ProCook - Bromley
We're happy to hear that you had a positive experience at our new Bromley shop. We appreciate your feedback regarding the helpful staff member assisting you with your bread knife selection.
Beautiful store
Beautiful store. Items displayed lovely so it was easy to browse and items were priced very reasonably
March 15, 2026
Great value knives
Great value knives. Staff very helpful. Really pleased ProCook has opened in Bromley.
March 18, 2026
Reply from ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found great value in our knives and helpful staff.
Very friendly and helpful staff made…
Very friendly and helpful staff made our shopping extremely easy
March 14, 2026
Fantastic experience loving my new pan
Fantastic experience loving my new pan. Great service
March 13, 2026
Reply from ProCook - Bromley
We appreciate you sharing that you had a fantastic experience and are loving your new pan. We are so happy to hear about the great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.