ProCook - Bromley Reviews 

228
TrustScore 5 out of 5

4.8

Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... See more

Rated 5 out of 5 stars

Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... See more

Rated 4 out of 5 stars

I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... See more

Company replied

Rated 5 out of 5 stars

Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom

  • 0208 178 3811

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

24,731 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and Affordable

It was my first visit to Pro Cook Bromley, and was an impulsive decision as I passed by. The staff member was very friendly and helped me find what I was looking for quickly. I found the pricing reasonable, and so far am very happy with my purchase

May 3, 2026
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Reply from ProCook - Bromley

We're so happy to hear you had a great first visit and found exactly what you needed! It's wonderful that our staff was helpful and that you're pleased with your purchase. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Even pointing out that the item bought has a 10 year guarentee.

May 1, 2026
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Reply from ProCook - Bromley

We're happy to hear you received very good customer service and appreciated learning about the 10-year guarantee. Thank you for your feedback!

Rated 5 out of 5 stars

A great range of quality kitchenware

I like the way the shop’s laid out. The staff were superb and very helpful in every way.

May 5, 2026
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Reply from ProCook - Bromley

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our shop well laid out and our staff superb.

Rated 5 out of 5 stars

A pleasant satisfied shopping experience

I was assisted to find my intended purchase.
Shown offers in the shop which prompted me to purchase more items.
The assistant was also able to give clear advice/ information on possible future purchases.
Staff was pleasant, knowledgeable and helpful.

April 25, 2026
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Reply from ProCook - Bromley

We're delighted to hear our team was so helpful in assisting you with your purchases and offering valuable advice for future items. We appreciate your kind words!

Rated 5 out of 5 stars

great shop

great shop, well presented service excellent.

May 3, 2026
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Reply from ProCook - Bromley

We are so pleased you enjoyed our well-presented shop and excellent service!

Rated 5 out of 5 stars

I love the quality of what you sell

I love the quality of what you sell, however excluding what we bought recently we have purchased a ring pan & a stock saucepan, which is of good quality but I do feel prices a very high.
We were in your newly opened Bromley branch.
I do

April 30, 2026
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Reply from ProCook - Bromley

We appreciate your positive feedback regarding the quality of our products and your visit to our new Bromley branch. We acknowledge your concerns about our pricing. We are always reviewing our offerings.

Rated 5 out of 5 stars

Friendly staff and well organised…

Friendly staff and well organised store.
Knowledgeable on products and had what I needed.

May 4, 2026
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Reply from ProCook - Bromley

We're so glad you found our staff friendly and our store well-organized. We appreciate your kind words about our product knowledge!

Rated 5 out of 5 stars

Great choices

It’s our 1st time and love the products so we went back 2 days later and bought more . The staff were very friendly and helpful.

April 24, 2026
Rated 5 out of 5 stars

Excellent knifes

April 24, 2026
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Reply from ProCook - Bromley

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 5 out of 5 stars

Lovely new shop in Bromley

Lovely new shop in Bromley. Great choice and reasonably priced. Staff polite and helpful.

April 23, 2026
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Reply from ProCook - Bromley

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our new shop and found our staff helpful.

Rated 5 out of 5 stars

Really well laid out store & the guy…

Really well laid out store & the guy who served us was really friendly and helpful.

April 25, 2026
ProCook - Bromley logo

Reply from ProCook - Bromley

We appreciate you taking the time to leave us this great review! We're so glad to hear that you enjoyed our store and found our staff helpful.

Rated 4 out of 5 stars

Nice rangevof products

Staff were very friendly. Had a nice range of products

April 24, 2026
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Reply from ProCook - Bromley

We appreciate you sharing that our staff was friendly and that we have a nice range of products for you to choose from!

Rated 5 out of 5 stars

Helpful and informed

Helpful and informed, with a smile and kind manner.

April 18, 2026
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Reply from ProCook - Bromley

We are so happy to hear that you found our team helpful and kind. Thank you for your positive feedback; we appreciate it very much!

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