I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... See more
Location
Switch locationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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I had a fantastic experience at ProCook. The staff were incredibly helpful and attentive, taking the time to understand what I was looking for and allowing me to try different knives to get a real fee... See more
Company replied
Went in for kitchen knives - the assistant didn’t disappoint- very knowledgeable - attentive-love the shop I can spend ages looking around. Haven’t used the knives yet but will deffo go back.-
Company replied
A bright and spotlessly clean shop with an excellent range of quality products. Friendly polite and helpful staff. Very good value for money.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, United Kingdom
4.9
Excellent
383 reviews
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A helpful male assistant
A helpful male assistant, spent time helping me and discussing my needs
July 9, 2026
May use AI-assist with repliesRead more
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Reply from ProCook - Bullring
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Reply from ProCook - Bullring
We're so glad you enjoyed our brilliant, good quality products and found our prices decent, and our staff helpful! Thank you for your kind words.
love the stock,the quality and the…
love the stock,the quality and the prices just wish they had a store in my home town.
July 1, 2026
Reply from ProCook - Bullring
We're so happy to hear you love our selection, quality, and prices! We truly appreciate your kind words and understand your desire for a local store keep a look out as we are opening new stores all the time!
Reply from ProCook - Bullring
We're so glad our staff was extremely helpful when you were shopping for your nephew's chef items! We appreciate your kind words.
Very good service from the team and the…
Very good service from the team and the equipment is great for the price
June 29, 2026
Staff ignored me
The sales assistants were chatting to each other, and barely acknowledged me as I made my purchase.
July 3, 2026
Reply from ProCook - Bullring
Thank you for your review – we are very sorryt o hear this. We will pass your comments onto the store
Reply from ProCook - Bullring
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Very helpful knowledgeable ProCook…
Very helpful knowledgeable ProCook colleague who dealt with my purchase.
July 1, 2026
Reply from ProCook - Bullring
We're so glad you had a positive experience with our knowledgeable colleague during your purchase! Thank you for your kind words.
Brilliantly Experience
Brilliantly laid out shop, clean everything is well displayed and easy to find.
Couldn’t pass up on a few items when they were on sale. Very polite staff and great experience.
Will be back in the future.
June 30, 2026
Reply from ProCook - Bullring
We're so pleased you found our shop brilliantly laid out, clean, and easy to navigate. It's wonderful that you found some great items on sale and that our staff were polite. We look forward to your next visit!
Really helpful staff
Really helpful staff, not overpowering they seem to genuinely enjoy their job
June 22, 2026
Very helpful staff even measured base…
Very helpful staff even measured base of pan, very pleased with pan
June 17, 2026
Reply from ProCook - Bullring
We're so pleased our staff was helpful. We appreciate your kind words!
Maybe can consider to put the name of…
Maybe can consider to put the name of the series on the silverware.
June 17, 2026
Reply from ProCook - Bullring
We appreciate your feedback and suggestion. We will consider this for future improvements.
Quality products
Quality products. Everything I need for my kitchen was here and the staff assisted with advice.
A great shopping experience.
June 20, 2026
Reply from ProCook - Bullring
We're so glad you found everything you needed and appreciated our staff's helpful advice. Thank you for your wonderful feedback!
Reply from ProCook - Bullring
We are so pleased you enjoyed shopping with us and found our staff friendly.
I found just what I wanted and at a…
I found just what I wanted and at a good price. The staff were friendly and helpful.
June 18, 2026
Reply from ProCook - Bullring
We're so happy you found what you wanted at a good price and our staff was friendly and helpful!
Very helpful shop assistant
Very helpful shop assistant. Kept my purchase safe while I completed my shopping, so didn’t have to carry a heavy parcel around with me.
June 6, 2026
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