I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... See more
Location
Switch locationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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I had a fantastic experience at ProCook. The staff were incredibly helpful and attentive, taking the time to understand what I was looking for and allowing me to try different knives to get a real fee... See more
Company replied
Went in for kitchen knives - the assistant didn’t disappoint- very knowledgeable - attentive-love the shop I can spend ages looking around. Haven’t used the knives yet but will deffo go back.-
Company replied
A bright and spotlessly clean shop with an excellent range of quality products. Friendly polite and helpful staff. Very good value for money.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, United Kingdom
4.9
Excellent
383 reviews
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You had the exact cake tin that I…
You had the exact cake tin that I needed, I was very happy.
May 23, 2026
Reply from ProCook - Bullring
We are so happy we had the perfect cake tin for you!
Excellent customer service
Excellent customer service. I knew exactly what I went in to buy and the shop assistant was very friendly and helpful, fantastic range and good quality and prices .
May 19, 2026
Reply from ProCook - Bullring
We're so pleased you received excellent customer service and found exactly what you were looking for! We're glad you appreciated our range, quality, and prices.
Staff helped locate required item that…
Staff helped locate required item that was purchased for a present.
May 15, 2026
Reply from ProCook - Bullring
We're so happy our staff could help you find the perfect present! We appreciate your kind words.
Staff was helpful and friendly
May 16, 2026
Reply from ProCook - Bullring
We appreciate your kind words about our helpful and friendly team.
The sales representative was so polite
The sales representative was so polite, courteous and helpful. We found exactly the product that we have always wanted and at a great price
May 18, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy you found the perfect product and a great price.
Reply from ProCook - Bullring
We appreciate your kind words about our product and service.
Reply from ProCook - Bullring
We're glad you enjoyed our shop and found our staff friendly.
Knowledgeable and pleasant staff good…
Knowledgeable and pleasant staff good range of products- found what we we looking for.
May 9, 2026
Reply from ProCook - Bullring
We're so glad our staff was knowledgeable and pleasant, and that you found what you needed! Thank you.
Great in store service at the Bullring…
Great in store service at the Bullring store, Birmingham. Good quality items at a great price.
May 13, 2026
Reply from ProCook - Bullring
We are so happy you enjoyed your visit to our Bullring store and found great quality items at excellent prices!
The staff was very healpful
The staff was very healpful, and were able to advise us on the product
May 11, 2026
Reply from ProCook - Bullring
We appreciate you letting us know that our staff was very helpful and able to advise you on the product you needed!
Reply from ProCook - Bullring
We appreciate your positive feedback.
It's a lovely shop with lovely things
It's a lovely shop with lovely things. A pleasure to walk around.
May 4, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our shop and found our items lovely.
Extreamly good support
The lady on the phone was extreamly nice and kind to me. I highly appreciate it. She gave me a lot of help and support.
May 3, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was kind and helpful.
Useful visit to the shopExceptionally good Service guide me…
Exceptionally good Service guide me information out of the products for my consider in future
May 4, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our service was helpful.
Good customer service & excellent knives
Good customer service from staff. Excellent knives; a pleasure to work with
May 4, 2026
Reply from ProCook - Bullring
We appreciate you sharing your positive feedback! We're glad you enjoyed our excellent knives and service.
Reply from ProCook - Bullring
We appreciate you letting us know our staff was very good; it means a lot to our team.
Bullring Store
We travelled to Birmingham just to go to this store and it didn't disappoint! There is something for everyone here - from inexpensive items right up to the more expensive items - there is a very good range. The lady in the store was very helpful and patient - a credit to your company!
May 5, 2026
Reply from ProCook - Bullring
We're so pleased you made the journey to our store and had such a positive experience! It's wonderful to hear our range met your expectations and that our team member was helpful and patient. We appreciate your kind words.
Reply from ProCook - Bullring
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went in for kitchen knives
Went in for kitchen knives - the assistant didn’t disappoint- very knowledgeable - attentive-love the shop I can spend ages looking around. Haven’t used the knives yet but will deffo go back.-
May 4, 2026
Reply from ProCook - Bullring
We're so glad you had a positive experience and found our team knowledgeable and attentive! We hope you enjoy your new knives.
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