I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... See more
Location
Switch locationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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See what reviewers are saying
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... See more
I had a fantastic experience at ProCook. The staff were incredibly helpful and attentive, taking the time to understand what I was looking for and allowing me to try different knives to get a real fee... See more
Company replied
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, United Kingdom
4.8
Excellent
389 reviews
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Extreamly good support
The lady on the phone was extreamly nice and kind to me. I highly appreciate it. She gave me a lot of help and support.
May 3, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was kind and helpful.
Useful visit to the shopExceptionally good Service guide me…
Exceptionally good Service guide me information out of the products for my consider in future
May 4, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our service was helpful.
Good customer service & excellent knives
Good customer service from staff. Excellent knives; a pleasure to work with
May 4, 2026
Reply from ProCook - Bullring
We appreciate you sharing your positive feedback! We're glad you enjoyed our excellent knives and service.
Reply from ProCook - Bullring
We appreciate you letting us know our staff was very good; it means a lot to our team.
Bullring Store
We travelled to Birmingham just to go to this store and it didn't disappoint! There is something for everyone here - from inexpensive items right up to the more expensive items - there is a very good range. The lady in the store was very helpful and patient - a credit to your company!
May 5, 2026
Reply from ProCook - Bullring
We're so pleased you made the journey to our store and had such a positive experience! It's wonderful to hear our range met your expectations and that our team member was helpful and patient. We appreciate your kind words.
Reply from ProCook - Bullring
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went in for kitchen knives
Went in for kitchen knives - the assistant didn’t disappoint- very knowledgeable - attentive-love the shop I can spend ages looking around. Haven’t used the knives yet but will deffo go back.-
May 4, 2026
Reply from ProCook - Bullring
We're so glad you had a positive experience and found our team knowledgeable and attentive! We hope you enjoy your new knives.
It’s 👍🏽 I like to see the store in town.
April 29, 2026
Reply from ProCook - Bullring
We're so glad you like our store! We appreciate your positive feedback.
Reply from ProCook - Bullring
We're glad you enjoyed our products.
Great kitchen kit
The staff were friendly and attentive without being overbearing. The products I've bought have worked great so far and there is an excellent selection and range of kitchen items. All the products have a very premium feel and have been great value
May 2, 2026
Store was well merchandised and staff…
Store was well merchandised and staff were friendly and helpful
May 2, 2026
Reply from ProCook - Bullring
We're so glad you enjoyed our well-merchandised store and found our staff friendly and helpful.
Very helpful member of staff in store
May 2, 2026
Excellent customer service and a great…
Excellent customer service and a great product so far with 1 week of use
April 27, 2026
Great
First time shopping with this company.
Lovely clear layout in the shop, helpful staff. Great value for money with excellent products
April 30, 2026
I am very happy with the stainless…
I am very happy with the stainless teapot l bought, love the shop high quality items whatever you need.
April 25, 2026
Purchased a glass baking dish and salt…
Purchased a glass baking dish and salt n pepper shaker in the Bull Ring Birmingham branch. The two lads serving were very friendly and engaging. A nice experience.
April 24, 2026
Reply from ProCook - Bullring
We're happy to hear that you had a nice experience at our Birmingham branch. We appreciate your positive feedback regarding our team's friendly service and your purchases. Thanks for sharing!
I like the staff at Pro Cook if I if I…
I like the staff at Pro Cook if I if I have a problem with anything they don't have in store, they will try to get it for you, plus the customer service is is good helping you to understand the products they have and what they can and can't do such as gas electric or halogen. I happy with the team.
April 26, 2026
Reply from ProCook - Bullring
We're happy to hear that our staff is helpful in trying to find what you need and that our customer service assists you in understanding the products. We appreciate your positive feedback about the team!
Staff are excellent
Staff are excellent! I didn’t intend to buy anything when I walked in but after being encouraged to try out a Genuine Japanese knife I just had to have it! If you want great service from staff that actually know their product, this is your place for all you kitchen needs! The products offered are amazing and great value.
April 22, 2026
Reply from ProCook - Bullring
We're happy to hear that our team's knowledge and encouragement led you to discover a Japanese knife you love! We appreciate your positive feedback about our service and product value.
Love to shop here the staff are sooo…
Love to shop here the staff are sooo friendly and helpful
April 25, 2026
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